I'm having the same issue. I can do open world content just fine. I can chat, gather, craft, do missions. But the minute I go into a dungeon, the game crashes. No error given. It juust blinks, the entire game goes down and I have to reboot all the way from the client.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Gerrin\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 4600H with Radeon Graphics (12 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS EUCN31WW
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 7549.316MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 23933.316MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.228GB SYSTEM_FREEDISC_SPACE 16.850GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.957GB SYSTEM_FREEDISC_SPACE 1319.785GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1650
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1650
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3962.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3774.658 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_01ef36ba3f9e7237\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_01ef36ba3f9e7237\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_01ef36ba3f9e7237\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_01ef36ba3f9e7237\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5749
SYSTEM_GRAPHICS_DRIVER_DATE 11/20/2020 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {6ACE8BA6-9200-4DDB-8F26-1B59E4D3F143}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8978.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/23/2020 00:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {40404EC3-983B-4F07-9A90-4C92EB48EFB1}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8978.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/23/2020 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7A0DF760-EFCA-11EB-8001444553540000}
SYSTEM_INPUT_NAME ITE Device(8910)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7A0EBAB0-EFCA-11EB-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7A0E4580-EFCA-11EB-8002444553540000}
SYSTEM_INPUT_NAME ITE Device(8910)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7A0EE1C0-EFCA-11EB-8009444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7A0EE1C0-EFCA-11EB-800A444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7A0E93A0-EFCA-11EB-8006444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {875D8F20-EFCA-11EB-800C444553540000}
SYSTEM_INPUT_NAME Stadia Controller rev. A
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {7A0F08D0-EFCA-11EB-800B444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7A0E93A0-EFCA-11EB-8007444553540000}
SYSTEM_INPUT_NAME ITE Device(8910)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
boot
FINAL FANTASY XIV
dx11 issues preventing game play — Mozilla Firefox
general - Discord
Inbox - Hotmail - Mail
Groove Music
Realtek Audio Console
Realtek Audio Console
Microsoft Text Input Application
Groove Music
Settings
Settings
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe Shockwave Player 12.3
Advanced Combat Tracker (remove only)
Combined Community Codec Pack 2014-07-13
Foxit PDF Reader
League Screensaver
Long Live The Queen Full Retail 1.2.24
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
McAfee LiveSafe
OBS Studio
Origin
PSO2 Tweaker
Scrivener
Steam
Sid Meier's Civilization V
Lenovo Vantage Service
The Sims 2: Ultimate Collection
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Epic Online Services
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29325
WebAdvisor by McAfee
Launcher Prerequisites (x64)
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
swMSM
Teams Machine-Wide Installer
Epic Games Launcher
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
1.1.3
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
7-Zip 19.00 (x64)
FF Logs Uploader 5.7.3
Avast One
Genshin Impact
GShade 3.4.1
Lightspark
Mozilla Firefox (x64 en-GB)
Mozilla Maintenance Service
Microsoft 365 Apps for enterprise - en-us
FINAL FANTASY XI
Long Live The Queen
Cities: Skylines
Stellaris
Arcana Heart 3 LOVE MAX!!!!!
DRAGON BALL FighterZ
Sid Meier's Civilization V
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29325
Microsoft Update Health Tools
Paradox Launcher v2
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29325
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Viddly YouTube Downloader 5.0.333
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Windows PC Health Check
NVIDIA Graphics Driver 457.49
NVIDIA GeForce Experience 3.20.5.70
NVIDIA PhysX System Software 9.20.0221
NVIDIA FrameView SDK 1.1.4923.29214634
NVIDIA SHIELD Streaming
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.5.70
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
WinZip 20.0
Epic Games Launcher Prerequisites (x64)
MuseScore 3
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Lenovo\VantageService\3.9.23.0\Lenovo.Vantage.AddinHost.exe 000011B0
C:\Program Files (x86)\Lenovo\VantageService\3.9.23.0\Lenovo.Vantage.AddinHost.x86.exe 000040C8
C:\Program Files\Avast Software\Avast\AvastUI.exe 00004340
C:\Program Files\Common Files\McAfee\ModuleCore\ModuleCoreService.exe 000050D0
C:\Program Files\Common Files\McAfee\Platform\McUICnt.exe 00005694
C:\Program Files\McAfee\MSC\MfeBrowserHost.exe 000035C8
C:\Program Files\McAfee\WebAdvisor\BrowserHost.exe 00000134
C:\Program Files\McAfee\WebAdvisor\UIHost.exe 00003D04
C:\Program Files\Mozilla Firefox\firefox.exe 00006F70
C:\Program Files\WindowsApps\E0469640.LenovoUtility_4.2.15.0_x64__5grkq8ppsgwt4\LaunchUtility\utility.exe 00004C38
C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.78.159.0_x86__kzf8qxf38zg5c\Skype\Skype.exe 000050E0
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00003E3C
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.10202.0_x64__8wekyb3d8bbwe\GameBar.exe 00000858
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.10202.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00006B60
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21102.134.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002B40
C:\Program Files\WindowsApps\Microsoft.ZuneMusic_10.21102.11411.0_x64__8wekyb3d8bbwe\Music.UI.exe 00004EA8
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21092.10731.0_x64__8wekyb3d8bbwe\Video.UI.exe 0000009C
C:\Program Files\WindowsApps\RealtekSemiconductorCorp.RealtekAudioControl_1.14.222.0_x64__dt26b99r8h8gj\RtkUWP.exe 00005FF4
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00004628
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxTsr.exe 00001D30
C:\Users\Gerrin\AppData\Local\Discord\app-1.0.9003\Discord.exe 00004BAC
C:\Users\Gerrin\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00004040
C:\Users\Gerrin\AppData\Local\Programs\Lenovo\Lenovo Service Bridge\LSB.exe 000030CC
C:\Windows\Explorer.EXE 0000147C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000031C0
C:\Windows\Lenovo\iMController\PluginHost86\Lenovo.Modern.ImController.PluginHost.Device.exe 00001520
C:\Windows\Lenovo\iMController\PluginHost\Lenovo.Modern.ImController.PluginHost.CompanionApp.exe 00000A94
C:\Windows\SysWOW64\DllHost.exe 000066BC
C:\Windows\System32\CompPkgSrv.exe 000013E0
C:\Windows\System32\GameBarPresenceWriter.exe 00003824
C:\Windows\System32\RtkAudUService64.exe 00004184
C:\Windows\System32\RuntimeBroker.exe 00002B9C
C:\Windows\System32\SecurityHealthSystray.exe 00003FC0
C:\Windows\System32\SystemSettingsBroker.exe 000063F0
C:\Windows\System32\oobe\UserOOBEBroker.exe 00004344
C:\Windows\System32\smartscreen.exe 000060C8
C:\Windows\System32\svchost.exe 0000385C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000033A8
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001374
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001928
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00003964
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000012D0
C:\Windows\system32\ApplicationFrameHost.exe 00000F9C
C:\Windows\system32\DllHost.exe 00006174
C:\Windows\system32\SettingSyncHost.exe 00003660
C:\Windows\system32\cmd.exe 00004C98
C:\Windows\system32\conhost.exe 000047D4
C:\Windows\system32\sihost.exe 00000F54
C:\Windows\system32\svchost.exe 00000EFC
C:\Windows\system32\taskhostw.exe 00001058
C:\Windows\system32\wbem\unsecapp.exe 00004CC8
D:\FF14\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000042A8