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  1. #1
    Player
    VelvetEX's Avatar
    Join Date
    Dec 2021
    Posts
    1
    Character
    Kuraudo Ex
    World
    Behemoth
    Main Class
    Dark Knight Lv 78
    I have the same issue, i tried modify the sound of computer , switch for dx9 and nothing happens, the sounds continues struggling.
    i tried in Crystal Tower, Return of Ivalice and maps of Shadowbringers
    (0)

  2. #2
    Player
    Ifrinne's Avatar
    Join Date
    Oct 2016
    Location
    Gridania
    Posts
    73
    Character
    Sophia Nethnise
    World
    Phoenix
    Main Class
    White Mage Lv 71
    Update 4 or 5 now.
    DirectX9: Sound does not stutter, game otherwise unplayable.
    Using the immersive audio: sound improves somewhat but sounds sometimes muffled, stutters in some locations.
    Toggling with sound quality: No effect
    Toggling default audio device: No effect
    Using -all- methods provided in the thread: No appreciable effect.
    (3)

  3. #3
    Player
    ArcheusWren's Avatar
    Join Date
    Dec 2021
    Posts
    4
    Character
    Archeus Wren
    World
    Odin
    Main Class
    Pugilist Lv 90
    I added the Immerse audio pack trial and it has resolved the stuttering issue roughly 95% of the time - but I now have the "underwater" audio, which is bearable but not ideal.

    This feels like a really shady business practice by SE. They've created a problem and are trying to sell the subpar solution, trying to shift the blame onto the players hardware.

    Over 75 pages and 700+ posts, not to mention other websites where the issue is being voiced. I think people need to start reaching out to game news sites/streamers to get this issue highlighted.
    (3)

  4. #4
    Player
    ShadowedStranger's Avatar
    Join Date
    Dec 2021
    Posts
    35
    Character
    Ishi Wushi
    World
    Omega
    Main Class
    Bard Lv 65
    Quote Originally Posted by ArcheusWren View Post
    I think people need to start reaching out to game news sites/streamers to get this issue highlighted.
    Should we organize a fundraiser to hire a streamer to do a hatchet job then?
    (3)

  5. #5
    Player
    Grimno's Avatar
    Join Date
    Dec 2021
    Posts
    70
    Character
    Ridmond Bozwell
    World
    Gilgamesh
    Main Class
    White Mage Lv 96
    Quote Originally Posted by ArcheusWren View Post
    I added the Immerse audio pack trial and it has resolved the stuttering issue roughly 95% of the time - but I now have the "underwater" audio, which is bearable but not ideal.

    This feels like a really shady business practice by SE. They've created a problem and are trying to sell the subpar solution, trying to shift the blame onto the players hardware.

    Over 75 pages and 700+ posts, not to mention other websites where the issue is being voiced. I think people need to start reaching out to game news sites/streamers to get this issue highlighted.
    The Immerse Audio Pack does help it a lot, but yeah the audio sounds muffled.
    I still notice crackling/slowdown during things like loading screens, and weirdly enough Endwalker Zone 3 (G) has crackles even with it turned on. Maybe something about the deeper bass?
    (1)

  6. #6
    Player
    Shalyra's Avatar
    Join Date
    Dec 2021
    Posts
    9
    Character
    Tsuu Nakeda
    World
    Ragnarok
    Main Class
    Conjurer Lv 15
    Personally I've decided to stop paying my sub since the audio is ruining my game experience
    It won't do much since im just a person but tbh it can't be my hardware fault, during the last update of SHB everything was fine and since 6.0 rolled in the audio got weird and its only on FFXIV.
    If it was a hardware fault, why is it happening only and JUST only on FFXIV?

    Seriously, audio is one of the highest points that makes a game good or bad... hope a fix will be there very shortly..
    (6)

  7. #7
    Player
    Ifrinne's Avatar
    Join Date
    Oct 2016
    Location
    Gridania
    Posts
    73
    Character
    Sophia Nethnise
    World
    Phoenix
    Main Class
    White Mage Lv 71
    I might do this as well, until it is fixed. I know i have to resub next month again, but i can hardly enjoy the game right now. I just made a very well detailed bug report in game after testing even more possible solutions, its definitely in the game itself and has to do with the spatial sound engine as music or other constant sounds are not affected by the immersive soundpack, but the rest sounds all muffled/distorted as if trying to push the sound trough a mono channel but on both ears at the same time.

    If 6.05 doesnt fix it, ill take a break from my sub.
    (3)

  8. #8
    Player
    vlokai's Avatar
    Join Date
    Dec 2021
    Posts
    4
    Character
    Vari Lokai
    World
    Cactuar
    Main Class
    Red Mage Lv 86
    Quote Originally Posted by Shalyra View Post
    Personally I've decided to stop paying my sub since the audio is ruining my game experience
    It won't do much since im just a person but tbh it can't be my hardware fault, during the last update of SHB everything was fine and since 6.0 rolled in the audio got weird and its only on FFXIV.
    If it was a hardware fault, why is it happening only and JUST only on FFXIV?

    Seriously, audio is one of the highest points that makes a game good or bad... hope a fix will be there very shortly..
    I have thought about this as well but I unfortunately subbed for a 3 month block of time just before Endwalker dropped so I am locked in to my sub until March with the extended free time they gave as compensation. In hindsight I wish I went month to month so I could just walk away until the audio is fixed. Could have avoided logging in to a diminished game. I am not playing any Endwalker at all since the beginning quest was bugged with audio issues in dialogue and music. Just leveling alt-jobs to 90 while I run out my sub. Old content is extremely audio bugged despite trying everything recommended. The only thing I refuse to attempt to fix audio is the paid spatial audio and Direct X 9. Not paying for a fix or reducing the game visual quality. Seriously who would want to play Endwalker in a diminished Direct X 9 experience?

    Really just "playing" out of routine and prepaid subscription at this point and my enjoyment is minimal. One month in I am already jaded and have no hope of a fix anytime soon. My feeling is they went all in on this spatial audio in partnership with this 3rd party and cannot unwind the system at this point. I hold out the smallest of hope that it would be fixed in January.
    (7)

  9. #9
    Player
    Jizu's Avatar
    Join Date
    May 2018
    Posts
    29
    Character
    Jizu Nhayarin
    World
    Diabolos
    Main Class
    Paladin Lv 80
    Quote Originally Posted by vlokai View Post
    I have thought about this as well but I unfortunately subbed for a 3 month block of time just before Endwalker dropped so I am locked in to my sub until March with the extended free time they gave as compensation. In hindsight I wish I went month to month so I could just walk away until the audio is fixed. Could have avoided logging in to a diminished game. I am not playing any Endwalker at all since the beginning quest was bugged with audio issues in dialogue and music. Just leveling alt-jobs to 90 while I run out my sub. Old content is extremely audio bugged despite trying everything recommended. The only thing I refuse to attempt to fix audio is the paid spatial audio and Direct X 9. Not paying for a fix or reducing the game visual quality. Seriously who would want to play Endwalker in a diminished Direct X 9 experience?

    Really just "playing" out of routine and prepaid subscription at this point and my enjoyment is minimal. One month in I am already jaded and have no hope of a fix anytime soon. My feeling is they went all in on this spatial audio in partnership with this 3rd party and cannot unwind the system at this point. I hold out the smallest of hope that it would be fixed in January.
    For the first time ever I paid for a 3 month sub at the end of November, instead of month by month. I expected the servers to struggle but no one could forsee there being a lingering issue this extreme and for so long.

    It's upsetting, but if the Update on the 4th doesn't even include any sort of recognition of the issue publicly, I'll try my best to get a refund for at least the 2 upcoming months.

    They gave us a benchmark with which to test out systems with. I paid for something that released differently to what was advertised. To me, it's a broken product and I am willing to try my best to get my money back for something I can't utilize.

    Again, if it was my system I'd be out of luck, but that's the point of a benchmark. Their last minute business adventures aren't my fault.

    Also, I don't want to start a witch hunt or anything.
    I want no bad blood and I'm looking forward to playing properly again. But I want to encourage anyone to be seen as a valued customer who has rights and not as an ATM who's "shit out of luck" because they payed in advance. Paying in advance should be seen as trust in a company to deliver what they promised and not be taken advantage of.
    (2)

  10. #10
    Player
    Aeonk's Avatar
    Join Date
    Dec 2013
    Posts
    14
    Character
    Aeon Knightxi
    World
    Hyperion
    Main Class
    Gladiator Lv 70
    It has something to do with the camera positioning, and if there's any obstructions between the source of a sound and the listening position.

    See video. And yeah, I got this off of Reddit. credit to PraggyD.

    https://www.youtube.com/watch?v=sLQW...&ab_channel=DP
    (1)

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