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  1. #741
    Player
    Potchoko's Avatar
    Join Date
    Dec 2021
    Posts
    7
    Character
    Potchoko Sama
    World
    Behemoth
    Main Class
    Gladiator Lv 82
    I use this processor, I tested it with 2 video cards, RX 560 and a GTX 660, both have the audio problem, really depending on the angle you put the camera the problem to
    "
    Processador AMD FX(tm)-8120 Eight-Core Processor 3.10 GHz
    RAM instalada 10.0 GB
    "

    I stopped playing since the release of 6.01, I played 6.00 in the faith that they will fix in the patch but now that it didn't I gave up playing,
    unfortunately my experience was impaired

    I tested it on a very old notebook that I have a second or third generation i5, with hd graphics, 4 gb of ram and the problem doesn't occur, of course the game runs like it was on ps3 but things like fishing and basic things you can do

    I had to cancel my monthly fee, unfortunately
    (1)

  2. #742
    Player
    TorusTor's Avatar
    Join Date
    Aug 2021
    Posts
    5
    Character
    Roderick Torres
    World
    Omega
    Main Class
    Gunbreaker Lv 80
    The issue where you have a constant stuttering as soon as you start the game from the title screen, and the issue where you get intermittent stuttering in combat until you move the camera are two completely separate issues.

    The former can be fixed by going to DX9, or making sure the audio is going to your device instead of being blank, while the latter currently has no fix except making it slightly better by changing Listening Position to 100 Character.
    (3)

  3. #743
    Player
    Xtvo's Avatar
    Join Date
    Dec 2021
    Posts
    4
    Character
    Xet Voracen
    World
    Cactuar
    Main Class
    Summoner Lv 90
    Just going to bump this thread again since we still haven't gotten an adequate acknowledgment from the devs. NA community support telling us it's our hardware's fault doesn't count. I've been having this problem since 6.0, and I wasn't sure at first but 6.01 has definitely made it worse. I've been getting stuttering in areas I wasn't before, and situations where the stuttering was previously mild are now unbearably bad.

    I know it's around Christmas/New Year's and SE staff are probably working less, but everyone who has this issue is going to be extremely upset when 6.05 rolls out and the problem still isn't fixed or even properly acknowledged. Honestly, I'd be satisfied with a news post from Yoshi-P saying they are looking into the issue, it is a high priority bug, and possibly that they estimate to have a fix by X date. I don't know if we'll ever get this, though, since this doesn't seem to be a widespread issue in Japan, as the issue is barely mentioned on the JP tech support forums. Maybe they never used FX processors over there, I don't know. But SE can't continue to ignore the NA playerbase. It seems like the only thing I can do is to keep adding to the pile of complaints until they can't ignore how big it is.

    Linking my youtube video showcasing the issue again: https://www.youtube.com/watch?v=s0zlmOvNnEQ
    (8)

  4. #744
    Player
    Sarhina's Avatar
    Join Date
    Jun 2019
    Posts
    12
    Character
    Sarhina Aeryn'sun
    World
    Cerberus
    Main Class
    Warrior Lv 80

    Report Confirmation

    Just want to make sure I'm doing things right, and what additional info to add as I'm not getting the replies others are.
    I'm reporting in report Bugs, right? Do i just mention the stuttering audio or should I send tech info (and if so how).
    (0)

  5. #745
    Player
    DrGirlfriend's Avatar
    Join Date
    Dec 2016
    Posts
    11
    Character
    Tarnished Knight
    World
    Ultros
    Main Class
    Fisher Lv 90
    Is there a way to pause my subscription until they fix it? I have so much game time but I'm not playing nor enjoying FF14 without sound. It's getting ridiculous.
    (1)

  6. #746
    Player
    TermNerdy's Avatar
    Join Date
    Dec 2021
    Posts
    9
    Character
    Gildwin Babblebrook
    World
    Brynhildr
    Main Class
    Gunbreaker Lv 90
    My wife has been having this issue since 6.0 and it got worse now in 6.01

    The weirdest part is just how random it is. For instance, Pandemonium 1 2 and 3 are fine, but 4 is nearly unplayable due to the sound issues. She has to actually turn the sound off to complete that wing. Some fights in various alliance raids trigger it, others dont. Some dungeons, others dont.

    We have tried everything we can think of (disable realtek audio manage, use dx9, update drivers, change listening position, ect ect) and none of it fixes it. It does seem to be linked to her camera position in her case.

    Just wanted to add another voice to the pile. Hope this gets fixed.
    (2)

  7. #747
    Player
    VelvetEX's Avatar
    Join Date
    Dec 2021
    Posts
    1
    Character
    Kuraudo Ex
    World
    Behemoth
    Main Class
    Dark Knight Lv 78
    I have the same issue, i tried modify the sound of computer , switch for dx9 and nothing happens, the sounds continues struggling.
    i tried in Crystal Tower, Return of Ivalice and maps of Shadowbringers
    (0)

  8. #748
    Player
    Ifrinne's Avatar
    Join Date
    Oct 2016
    Location
    Gridania
    Posts
    73
    Character
    Sophia Nethnise
    World
    Phoenix
    Main Class
    White Mage Lv 71
    Update 4 or 5 now.
    DirectX9: Sound does not stutter, game otherwise unplayable.
    Using the immersive audio: sound improves somewhat but sounds sometimes muffled, stutters in some locations.
    Toggling with sound quality: No effect
    Toggling default audio device: No effect
    Using -all- methods provided in the thread: No appreciable effect.
    (3)

  9. #749
    Player
    ArcheusWren's Avatar
    Join Date
    Dec 2021
    Posts
    4
    Character
    Archeus Wren
    World
    Odin
    Main Class
    Pugilist Lv 90
    I added the Immerse audio pack trial and it has resolved the stuttering issue roughly 95% of the time - but I now have the "underwater" audio, which is bearable but not ideal.

    This feels like a really shady business practice by SE. They've created a problem and are trying to sell the subpar solution, trying to shift the blame onto the players hardware.

    Over 75 pages and 700+ posts, not to mention other websites where the issue is being voiced. I think people need to start reaching out to game news sites/streamers to get this issue highlighted.
    (3)

  10. #750
    Player
    ShadowedStranger's Avatar
    Join Date
    Dec 2021
    Posts
    35
    Character
    Ishi Wushi
    World
    Omega
    Main Class
    Bard Lv 65
    Quote Originally Posted by ArcheusWren View Post
    I think people need to start reaching out to game news sites/streamers to get this issue highlighted.
    Should we organize a fundraiser to hire a streamer to do a hatchet job then?
    (3)

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