Audio popping issue

[Noxii]

Im very suprised they have not sorted this out yet as for many people it makes the game unplayable its in my opinion a bigger issue then the Q's

[OmniusOmnium]

Bump! I'm still having this Audio issue too
Was hoping Hotfix would address it, I've sent a ticket to SE to raise the issue since it really does diminish a lot of the game experience for me

SE released a statement regarding the issue and said they are trying to identify each issue currently as it seems like it's not just one thing. And asked for our pateience as they work through the list and that the are planning to release the fix with patch 6.01 in 2 weeks time because it requires client side patching. Would have like to see a hotfix or something but seems highly unlikely given what SE have already said about it. Wouldn't get any hopes up, just have to wait another 2 weeks for (hopefully) a proper fix.

Here is the link to the official statement from SE if you want to see it for yourself. Second bullet point on the page https://na.finalfantasyxiv.com/lodes...d6d790145bcf41

[GorthRedsteel]

Perhaps it's a little selfish of me to even HOPE that the issue might get resolved with the next patch (21st) and yet be disappointed with having to wait 2 weeks to even play the game. Is there no other way for us to contact the devs directly, to try and suggest it might be related to the CPU line we all have in here? I'm a brainlet when it comes to coding so it's hard for me to imagine how possible it is to add some form of a "legacy mode" for audio implementation - in similar way to dx9 support. I truly believe we should be more vocal about this, even if the problem is on our end, with the outdated hardware. Let me know what you think lads.

<--- the only thing I have been able to do in this expansion so far, is to use my fantasia. ;^)
I'm really excited to play as my new manly bunny chad but if I have to wait at least 2 weeks - then the hype in me will die out QQ

[minopoki]

So SE just responded to the ticket I opened the other day reporting this issue.
Doesn't seem very promising, but I'll try following theses steps, then I'll come back to tell the results.

Thank you for contacting the Square Enix support center.

The issue you are describing is most associated with interference with the game data. Most of the time, it results from certain security/privacy changes on Internet Explorer. Other times, it occurs when an application running in the background causes interference, such as anti-virus software, firewalls, media players, web browsers, communications software, etc.

Please make sure all background applications (including anti-virus programs such as Norton, Kaspersky, Windows Defender, etc.) have been disabled and/or closed to minimize game interference before attempting to log in.

Ensure that the latest version of Internet Explorer is installed on your PC (even if you don’t use Internet Explorer). Please do not use Microsoft Edge for these steps, as that is a different Internet platform.
Once Internet Explorer is up-to-date, please open the Internet Explorer browser’s “Internet Options” by clicking on the “Tools” option (or type Alt+X), then click on the “Internet options” setting. Please adjust the following settings:

- Under the General tab, please delete ALL browsing history by clicking on the “Delete…” button, then selecting all of the options and clicking “Delete” again.
- Under the Security tab, please move the slider to the lowest possible setting, or no higher than “Medium.”
- Under the Privacy tab, look for the Settings section and click on “Advanced,” then Accept First-party Cookies and Third-party Cookies, then check the box that says, “Always allow session cookies” and click OK.
- Under the Advanced tab, look for the Settings section and scroll towards the bottom of the list and check on the setting under Security for “Allow software to run or install even if the signature is invalid.”
- Under the same section, make sure that all ‘Use TLS’ options (EXCEPT SSL 3.0) are checked. [Use SSL 3.0 should be unchecked]

Hit “Apply” then “OK” to save the changes.
Please RESTART your PC now.

Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select “Run as Administrator.” This option can also be set permanently by Right-Clicking on the FFXIV launcher icon, selecting Properties, then under the Compatibility tab, check the box that says “Run this program as an administrator” and clicking OK.

If the suggestions provided above do not resolve the issue, there may be a communication error.

Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened/forwarded/triggered:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

*You may learn how to do this by visiting http://www.portforward.com/
Find your specific router's brand and model number from the 'List of Routers' and you will be provided a step-by-step guide on how to access these port settings.
Otherwise, your ISP may forward these ports for you.*

If you have properly configured your router, and you are still experiencing these issues, our next suggestion is to bypass the router, and connect your computer directly to your modem. Please ensure that you power down both the modem and the computer for at least five minutes before attempting to connect to FINAL FANTASY XIV.

If you continue to receive these same errors when you are connected directly to the modem, then the problem lies with your ISP. We would recommend contacting your provider and advising them that one or more of the ports previously provided to you are being blocked or filtered, and that you do need access on these ports.

[minopoki]

Okay, so I tried the Internet Explorer steps described above, and it didn't do a thing for me.

I'm having trouble doing the port forwarding thing, might look it up later, but it really doesn't seem to make sense. By the response they gave, SE seems to be treating this like it was individual problems on players computers, while it's clearly not.

By the way, I received the same identical response twice, but signed by two different employees, which attests that they are only providing generical responses.

I suggest anyone suffering from this issue to open a ticket on SE Support Center though the link below, describe the problem on details, link YouTube videos showing what's happening, tell them it's a problem that has been reported many times on the Forums and on Reddit, that is affecting a lot of players since 6.0 release, in hope that they'll take this matter more seriously.

Final Fantasy XIV Support Center (use the Bug Report option):
https://support.eu.square-enix.com/c...383&la=2&fty=2

[ray_lunaria]

Just opened a ticket! hope they take this matter more seriously as you said.

[Tessmarin]

It didn't fix it for me. Just checked. I did however have a 42 line queue this morning but then again its still a little early.

[Tessmarin]

i tried this and although i only got a few hours of playtime cause of maintenance, i went through a few dungeons, did some fates, tested on a dummy and it seemed to rid the audio bug almost entirely. only time it ever creeped up was during loading screens into super congested areas (sharlayan, limsa, etc) only downside is audio will be low still but its way more manageable than loud and staticky. hoping this holds out til the fix

Volume Settings: MV-100,BGM-10,SE-10,Voice-10,SS-10,AS-10,Perfomance-10.
Player effects volume: all 60
Equalizer: Standard

These sound settings are making it somewhat tolerable. Still bad though.

[minopoki]

Volume Settings: MV-100,BGM-10,SE-10,Voice-10,SS-10,AS-10,Perfomance-10.
Player effects volume: all 60
Equalizer: Standard

These sound settings are making it somewhat tolerable. Still bad though.

It's amazing how we try the fixes and at first it seems things got better, but as you keep playing, it soon goes back to being unbearable.
That's exactly what that suggestion and many others made for me.
Maybe slight improvement, but the next day, it's terrible again.

[TaleraRistain]

Yep, sound still screwed.

My sub is up in a couple days and I'm seriously considering cancelling it for the first time in 7 years until they fix whatever they broke.