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  1. #1
    Player
    OmniusOmnium's Avatar
    Join Date
    Dec 2021
    Location
    Ul'dah
    Posts
    16
    Character
    Omnius Omnium
    World
    Diabolos
    Main Class
    White Mage Lv 83
    Quote Originally Posted by Crimson1128 View Post
    while I'm unsure if a gpu would act as a sound card itself (google isn't really giving me a clear answer), that does indeed make me think it's a thing with asus motherboards themselves, as realtek is an asus thing, and I've yet to see anyone with this same issue that *hasn't* had an asus MB... definitely seems to be the common factor.
    As far as I understand it the GPU and the Motherboard "Sound Cards" are completely independent. The HDMI out runs on Nvidia drivers and can be used even when the onboard soundcard, which runs on realtek drivers, has been completely disabled. I think most modern GPUs have on board sound cards for HDMI and DVI outputs.

    Edit: I just did a bit of research, the GPU doesn't actually do any sound processing as such because it just parses a digital audio stream to whatever external DAC you have it plugged into. In my case a TV screen, so it's actually the TVs internal sound card that is doing all the sound processing and conversion in that instance. But still has the issue so leads me to believe that this is a software issue not a hardware one.
    (0)
    Last edited by OmniusOmnium; 12-08-2021 at 03:09 AM. Reason: Extra Info

  2. #2
    Player
    VaireAsani's Avatar
    Join Date
    Dec 2021
    Posts
    9
    Character
    Vaire Asani
    World
    Hyperion
    Main Class
    White Mage Lv 90
    Quote Originally Posted by Crimson1128 View Post
    while I'm unsure if a gpu would act as a sound card itself (google isn't really giving me a clear answer), that does indeed make me think it's a thing with asus motherboards themselves, as realtek is an asus thing, and I've yet to see anyone with this same issue that *hasn't* had an asus MB... definitely seems to be the common factor.
    Not sure if this helps but I am still having this issue and this is my MB:https://www.biostar.com.tw/app/en/mb...n.php?S_ID=911 "BIOSTAR|A960D+ AM3+ R"
    (0)

  3. #3
    Player
    OmniusOmnium's Avatar
    Join Date
    Dec 2021
    Location
    Ul'dah
    Posts
    16
    Character
    Omnius Omnium
    World
    Diabolos
    Main Class
    White Mage Lv 83
    Here's my hardware, just in case it helps in some way.

    Processor: AMD FX(tm)-6300 Six-Core Processor, 3500 Mhz, 3 Core(s), 6 Logical Processor(s)
    System Model: GA-78LMT-USB3 6.0 (Gigabyte)
    Adapter Type: NVIDIA GeForce GTX 1060 6GB (latest drivers installed)
    On Board MOBO Sound Card: Realtek ALC892 Driver Version 6.0.9205.1
    Windows 10 (fully up to date)
    (0)

  4. #4
    Player
    TaleraRistain's Avatar
    Join Date
    Jun 2015
    Posts
    5,422
    Character
    Thalia Beckford
    World
    Jenova
    Main Class
    Gunbreaker Lv 100
    Quote Originally Posted by Crimson1128 View Post
    while I'm unsure if a gpu would act as a sound card itself (google isn't really giving me a clear answer), that does indeed make me think it's a thing with asus motherboards themselves, as realtek is an asus thing, and I've yet to see anyone with this same issue that *hasn't* had an asus MB... definitely seems to be the common factor.
    It's not ASUS. Mine is MSI and I've stuttered sporadically since EW launch. Did the first dungeon and amazingly boss combat music and effects were clear. Trash combat sounds were just that, stuttering garbage. Never had an issue like this in the game before. If I had any sound issues in the past, it was combined with some graphical lag so it was just everything slowing down. This is purely sound and everything else runs smooth as butter.
    (0)

  5. #5
    Player
    LobsterFusion's Avatar
    Join Date
    Dec 2021
    Posts
    11
    Character
    Norfair Zebes
    World
    Sargatanas
    Main Class
    Dark Knight Lv 56
    I found a possible fix for myself. Not sure if it’s long term or if the issues will start up again or not. Will keep you posted as I continue to test.

    I switched to DX9, as others have suggested and that helped A LITTLE. Another thing I’ve seen suggested either here or on Reddit, can’t remember, is go into System Configuration -> Sound Settings and set “Listening Position” to 100. I did this BEFORE logging into the game and did it on the title screen. I am in game now and set it back to 10 and haven’t experienced anything buggy or skipping.

    Like I said, I don’t know if it’s a solution or even if it will be a long lasting one. Will post here as I continue to play.
    (1)

  6. #6
    Player
    minopoki's Avatar
    Join Date
    Dec 2021
    Posts
    68
    Character
    Poki Epocan
    World
    Diabolos
    Main Class
    Paladin Lv 90
    Quote Originally Posted by LobsterFusion View Post
    I found a possible fix for myself. Not sure if it’s long term or if the issues will start up again or not. Will keep you posted as I continue to test.

    I switched to DX9, as others have suggested and that helped A LITTLE. Another thing I’ve seen suggested either here or on Reddit, can’t remember, is go into System Configuration -> Sound Settings and set “Listening Position” to 100. I did this BEFORE logging into the game and did it on the title screen. I am in game now and set it back to 10 and haven’t experienced anything buggy or skipping.

    Like I said, I don’t know if it’s a solution or even if it will be a long lasting one. Will post here as I continue to play.
    I rembember testing that while in open world, and no good for me...
    (0)

  7. #7
    Player
    minopoki's Avatar
    Join Date
    Dec 2021
    Posts
    68
    Character
    Poki Epocan
    World
    Diabolos
    Main Class
    Paladin Lv 90
    No Nvidia here. I use Radeon R9 280, and I'm still being affected with the audio issue. Also, no Intel here.

    CPU: AMD FX-8370E Eight-Core Processor
    Motherboard: ASUS M5A78L-M PLUS/USB3
    GPU: AMD Radeon R9 280

    I use Realtek for audio, though.
    (0)

  8. #8
    Player
    LobsterFusion's Avatar
    Join Date
    Dec 2021
    Posts
    11
    Character
    Norfair Zebes
    World
    Sargatanas
    Main Class
    Dark Knight Lv 56
    I get you. The more things we all try and suggest is one step closer to finding a solution. Hopefully SE gets it patched soon so we don’t have to continue this and can get back to playing and MSQing.
    (0)

  9. #9
    Player
    Crimson1128's Avatar
    Join Date
    Oct 2019
    Posts
    8
    Character
    Aria Twili
    World
    Ultros
    Main Class
    Red Mage Lv 82
    Looks like they recently updated the "known issues" to include something regarding the audio;

    Sound related issues (Added: Dec. 7 5:15 a.m. PST)

    We have been receiving reports of sound related problems and feedback. We are planning to fix the sound driver in the next patch for some bugs that cause sound to be lost under certain setups, such as no audio playback during cutscenes. We will check the factors that cause these problems and address them individually, so we would appreciate your patience. We will also check for feedback such as "it's getting harder to hear" or "the sound doesn't feel right" individually, and if any adjustments are needed, we will fix them in the patch as well.
    there's a light at the end of the tunnel \o/
    (3)

  10. #10
    Player
    minopoki's Avatar
    Join Date
    Dec 2021
    Posts
    68
    Character
    Poki Epocan
    World
    Diabolos
    Main Class
    Paladin Lv 90
    Quote Originally Posted by Crimson1128 View Post
    Looks like they recently updated the "known issues" to include something regarding the audio;

    there's a light at the end of the tunnel \o/
    Nice, but is that patch 6.01 on the 21st...? We'll have to wait 2 weeks...?
    (2)

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