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  1. #1
    Player
    Ecto478's Avatar
    Join Date
    Jan 2018
    Posts
    46
    Character
    Ecto Highwind
    World
    Phantom
    Main Class
    Lancer Lv 90
    is ew really adding something heavy to it? T_T, because i remember doing eureka or dr or zadnor Fate, i only got 10 fps but sounds seems fine, bo crackling etc
    (0)

  2. #2
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,498
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Ecto478 View Post
    is ew really adding something heavy to it? T_T, because i remember doing eureka or dr or zadnor Fate, i only got 10 fps but sounds seems fine, bo crackling etc
    Hey, it could be that your CPU overheats. Then it will be throttled down. There could be also another reason for this: Citrix. If you have installed it then uninstall it.

    Cheers
    (0)

  3. #3
    Player
    Guguwu's Avatar
    Join Date
    Jan 2022
    Posts
    3
    Character
    Milky Tea
    World
    Leviathan
    Main Class
    Dancer Lv 90
    The recent patch hasn't fixed anything for me.
    The source of my sound popping is from ambient sounds, specifically when there are wind sound effects from the weather, zone I'm in, or the "whoosh" sound from riding a mount.
    Even in an empty area with ~144 FPS I encounter popping as long as ambient sounds are on. Tried changing sound sources, messing with equalizers, updating drivers, trying out the spatial audio feature, messing with listening position, etc. If ambient is off however, I get no issues whatsoever. Really frustrated and don't know what to do at this point. I've never experienced this prior to 6.0.
    [3 y/o PC, kb+m, i7-8700K CPU@3.70GHz, NVIDIA GeForce GTX 1070 Ti]
    (3)

  4. #4
    Player
    Zwodrey's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    16
    Character
    Akima Lheth
    World
    Lich
    Main Class
    Conjurer Lv 56
    I have also the stuttering sound since the last update 6.08.
    Before that patch everything was perfect and I had no sound issues.
    My System: M1 MacBook Pro 2020 with macOS Monterey 12.2.
    Please find a hotfix, the stuttering begins directly on the starting screen and goes through the whole gameplay experience.
    (0)

  5. #5
    Player
    Grimno's Avatar
    Join Date
    Dec 2021
    Posts
    70
    Character
    Ridmond Bozwell
    World
    Gilgamesh
    Main Class
    White Mage Lv 96
    Been playing since patch 6.08 dropped and so far I've encountered zero stuttering or popping so it's fixed fully on my end.

    Have done raids, trials, hunt trains, world-bosses, PVP, indoor environments, running around Ishgard and more.
    (0)

  6. #6
    Player
    Fiel_Tana's Avatar
    Join Date
    Dec 2021
    Posts
    165
    Character
    F'iel Tana
    World
    Faerie
    Main Class
    Red Mage Lv 90
    Might have found a fix for some Mac users on this thread! Seems to have worked for me. (Edited to add: Using a 2020 M1 Macbook pro, Big Sur 11.6)

    https://forum.square-enix.com/ffxiv/...to-Mac-players

    "Work around:
    After a lot of fiddling I discovered a mitigation:
    1) Launch "Audio MIDI Setup" (You can find it via Spotlight with Command Space and type Audio MIDI)
    2) Select your output device on the left pane
    3) Change the audio format for the device *if possible* (EG, this is not possible with HDMI sound out). I've had the following results:
    - 44.1khz (default on most devices) - Produces horrendous static/popping in game
    - 48khz - Sounds better, but still scratchy
    - 88.2khz - Sounds fine at first, but eventually breaks down into static again. (within 30 minutes in my testing)
    - 96khz - So far this holds up

    Note: You must exit and re-launch the game for the changed setting to affect it."

    Switching to 96Khz has worked for me but didn't work for someone else so ymmv, but it's worth a shot.
    (4)
    Last edited by Fiel_Tana; 01-28-2022 at 11:37 PM. Reason: Adding info about my mac

  7. #7
    Player
    Zwodrey's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    16
    Character
    Akima Lheth
    World
    Lich
    Main Class
    Conjurer Lv 56
    Ok, this worked for me now. I changed the Audio MIDI Setup to 96 kHz from 44.1khz and the stuttering is gone.
    Many thanks!


    Quote Originally Posted by Fiel_Tana View Post
    Might have found a fix for some Mac users on this thread! Seems to have worked for me. (Edited to add: Using a 2020 M1 Macbook pro, Big Sur 11.6)

    https://forum.square-enix.com/ffxiv/...to-Mac-players

    "Work around:
    After a lot of fiddling I discovered a mitigation:
    1) Launch "Audio MIDI Setup" (You can find it via Spotlight with Command Space and type Audio MIDI)
    2) Select your output device on the left pane
    3) Change the audio format for the device *if possible* (EG, this is not possible with HDMI sound out). I've had the following results:
    - 44.1khz (default on most devices) - Produces horrendous static/popping in game
    - 48khz - Sounds better, but still scratchy
    - 88.2khz - Sounds fine at first, but eventually breaks down into static again. (within 30 minutes in my testing)
    - 96khz - So far this holds up

    Note: You must exit and re-launch the game for the changed setting to affect it."

    Switching to 96Khz has worked for me but didn't work for someone else so ymmv, but it's worth a shot.
    (0)

  8. #8
    Player
    Vyy's Avatar
    Join Date
    Mar 2021
    Location
    Gridania
    Posts
    15
    Character
    Vyy Alucard
    World
    Shiva
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Fiel_Tana View Post
    Might have found a fix for some Mac users on this thread! Seems to have worked for me. (Edited to add: Using a 2020 M1 Macbook pro, Big Sur 11.6)

    https://forum.square-enix.com/ffxiv/...to-Mac-players

    "Work around:
    After a lot of fiddling I discovered a mitigation:
    1) Launch "Audio MIDI Setup" (You can find it via Spotlight with Command Space and type Audio MIDI)
    2) Select your output device on the left pane
    3) Change the audio format for the device *if possible* (EG, this is not possible with HDMI sound out). I've had the following results:
    - 44.1khz (default on most devices) - Produces horrendous static/popping in game
    - 48khz - Sounds better, but still scratchy
    - 88.2khz - Sounds fine at first, but eventually breaks down into static again. (within 30 minutes in my testing)
    - 96khz - So far this holds up

    Note: You must exit and re-launch the game for the changed setting to affect it."

    Switching to 96Khz has worked for me but didn't work for someone else so ymmv, but it's worth a shot.
    I confirm its now fixed on both M1 iMac and iMac pro for now, but i also had to mute ambient, thanks a lot.
    (0)
    Last edited by Vyy; 01-29-2022 at 01:22 AM.

  9. #9
    Player
    Ashbury's Avatar
    Join Date
    Aug 2015
    Posts
    75
    Character
    Francisca Ashbury
    World
    Midgardsormr
    Main Class
    Summoner Lv 90
    I hope this helps for our Mac brothers and sisters, I don't wish that awful audio popping on anyone.
    (1)

  10. #10
    Player
    eforsyt2's Avatar
    Join Date
    Jan 2022
    Posts
    3
    Character
    Willow Wela'lin
    World
    Siren
    Main Class
    White Mage Lv 76
    Quote Originally Posted by Fiel_Tana View Post
    Might have found a fix for some Mac users on this thread! Seems to have worked for me. (Edited to add: Using a 2020 M1 Macbook pro, Big Sur 11.6)

    https://forum.square-enix.com/ffxiv/...to-Mac-players

    "Work around:
    After a lot of fiddling I discovered a mitigation:
    1) Launch "Audio MIDI Setup" (You can find it via Spotlight with Command Space and type Audio MIDI)
    2) Select your output device on the left pane
    3) Change the audio format for the device *if possible* (EG, this is not possible with HDMI sound out). I've had the following results:
    - 44.1khz (default on most devices) - Produces horrendous static/popping in game
    - 48khz - Sounds better, but still scratchy
    - 88.2khz - Sounds fine at first, but eventually breaks down into static again. (within 30 minutes in my testing)
    - 96khz - So far this holds up

    Note: You must exit and re-launch the game for the changed setting to affect it."

    Switching to 96Khz has worked for me but didn't work for someone else so ymmv, but it's worth a shot.
    I followed your instructions on the M1 MacMini 2020, putting it to 96khz definitely minimizes the problem but I'm still experiencing sound issues. Thanks for the help Fiel.

    I downgraded my Mac OS to Big Sur, as the FFXIV website said it can support it, but not Monetery. No difference on my end, in case anybody had similar ideas.
    (0)

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