Audio popping issue

[Jizu]

You didn't pay for sound quality, you paid for access to a service that allows you to play online with other people.

Sound is part of the game.

They owned it, they fixed it, that should be enough.

They didn't mention it for weeks. The last official stance we got before today was "It has been fixed.".

So if you bought a car and something on it turned out to be broken (unknown to you or the dealer at time of sale), are they obligated to discount the cost for you, or fix the problem for free?

Yes.


I'm not sure why you're trying so hard to defend SE. I am all willing to be happy and I don't want to start a fight or anything, but as many have kept saying and should keep saying, SE is not your friend, they are a Company providing a Product. The comparisons to "other MMOs" is not an excuse for how SE has handled this issue.
I'm also not downplaying what SE has done so far, we all know and agree that usually SE is very connected to it's playerbase and keeps a high standard, I don't want to devalue that.

I'm glad it's been fixed for you and you can fully enjoy the game now, just bear in mind that this is a Product sold to you. It should be complete as advertised.

If there's nothing to be done about the sub lost, then there is nothing to be done. I won't stop playing or stay mad forever, I just thought I'd voice my discomfort.