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  1. #1
    Player
    miragedive's Avatar
    Join Date
    Oct 2021
    Location
    Limsa Lominsa
    Posts
    44
    Character
    Delilah Morrow
    World
    Phoenix
    Main Class
    Dragoon Lv 90
    Just did a test of it and while the issue is significantly mitigated, it's not entirely gone for me. I've been using Endwalker trial 2 in trust to test it, and while it started out perfect, a few seconds later it just went back to stuttering like before. I can probably work around it by killing my graphics settings and all that, but it's a shame. I also tried it without my dualsense connected, sadly no change.
    (0)

  2. #2
    Player
    ValStryder's Avatar
    Join Date
    Dec 2021
    Location
    Thanalan
    Posts
    26
    Character
    Valeigh Stryder
    World
    Kraken
    Main Class
    Gunbreaker Lv 90
    Quote Originally Posted by miragedive View Post
    Just did a test of it and while the issue is significantly mitigated, it's not entirely gone for me. I've been using Endwalker trial 2 in trust to test it, and while it started out perfect, a few seconds later it just went back to stuttering like before. I can probably work around it by killing my graphics settings and all that, but it's a shame. I also tried it without my dualsense connected, sadly no change.
    The patch notes said something about making sure dualshock 4 stuff is disabled? That might help.
    (2)

  3. #3
    Player
    miragedive's Avatar
    Join Date
    Oct 2021
    Location
    Limsa Lominsa
    Posts
    44
    Character
    Delilah Morrow
    World
    Phoenix
    Main Class
    Dragoon Lv 90
    Quote Originally Posted by ValStryder View Post
    The patch notes said something about making sure dualshock 4 stuff is disabled? That might help.
    I did! Disconnected my Dualsense entirely and switched to PC controls, but it didn't help
    (0)

  4. #4
    Player
    ValStryder's Avatar
    Join Date
    Dec 2021
    Location
    Thanalan
    Posts
    26
    Character
    Valeigh Stryder
    World
    Kraken
    Main Class
    Gunbreaker Lv 90
    Quote Originally Posted by miragedive View Post
    I did! Disconnected my Dualsense entirely and switched to PC controls, but it didn't help
    Right but did you disable the setting? (I dont know if the setting still engages if its disconnected, some settings be weird like that)
    (0)

  5. #5
    Player
    Jizu's Avatar
    Join Date
    May 2018
    Posts
    29
    Character
    Jizu Nhayarin
    World
    Diabolos
    Main Class
    Paladin Lv 80
    I would suggest a new Bug-Report with your System Data you can access through the Launcher. Since they now seem to have found the source of the issue maybe there's something specific about your setup IT can help with.
    (1)

  6. #6
    Player
    miragedive's Avatar
    Join Date
    Oct 2021
    Location
    Limsa Lominsa
    Posts
    44
    Character
    Delilah Morrow
    World
    Phoenix
    Main Class
    Dragoon Lv 90
    Quote Originally Posted by Jizu View Post
    I would suggest a new Bug-Report with your System Data you can access through the Launcher. Since they now seem to have found the source of the issue maybe there's something specific about your setup IT can help with.
    I've posted one just now, and in the meantime I'm doing a full reinstall of the game. Patch data is currently downloading so I'll try the setting if it doesn't work, but as someone who physically cannot play without gamepad, it would be very frustrating. Hopefully the reinstall will fix it!
    (2)

  7. #7
    Player
    Nommers's Avatar
    Join Date
    Dec 2021
    Posts
    63
    Character
    Naamah Qhemnu
    World
    Midgardsormr
    Main Class
    Black Mage Lv 90
    Quote Originally Posted by miragedive View Post
    I've posted one just now, and in the meantime I'm doing a full reinstall of the game. Patch data is currently downloading so I'll try the setting if it doesn't work, but as someone who physically cannot play without gamepad, it would be very frustrating. Hopefully the reinstall will fix it!
    You may have missed my post as it was on the very bottom of the last page, but there's a new setting in System Configuration/Gamepad Settings, "Enable DualSense/DUALSHOCK 4 functionality." The patch notes recommended turning that off if the issues persist (it seems to be on by default). I just did the trial myself and didn't have any issues (except dying a lot, I am incredibly rusty).
    (0)

  8. #8
    Player
    ValStryder's Avatar
    Join Date
    Dec 2021
    Location
    Thanalan
    Posts
    26
    Character
    Valeigh Stryder
    World
    Kraken
    Main Class
    Gunbreaker Lv 90
    Quote Originally Posted by Nommers View Post
    You may have missed my post as it was on the very bottom of the last page, but there's a new setting in System Configuration/Gamepad Settings, "Enable DualSense/DUALSHOCK 4 functionality." The patch notes recommended turning that off if the issues persist (it seems to be on by default). I just did the trial myself and didn't have any issues (except dying a lot, I am incredibly rusty).
    They also said they're dependant on the functionality, so they may not have disabling it as a viable option, unfortunately.
    (0)

  9. #9
    Player
    Nommers's Avatar
    Join Date
    Dec 2021
    Posts
    63
    Character
    Naamah Qhemnu
    World
    Midgardsormr
    Main Class
    Black Mage Lv 90
    Quote Originally Posted by miragedive View Post
    Just did a test of it and while the issue is significantly mitigated, it's not entirely gone for me. I've been using Endwalker trial 2 in trust to test it, and while it started out perfect, a few seconds later it just went back to stuttering like before. I can probably work around it by killing my graphics settings and all that, but it's a shame. I also tried it without my dualsense connected, sadly no change.
    There's a new setting in System Configuration/Gamepad Settings, "Enable DualSense/DUALSHOCK 4 functionality." The patch notes recommended turning that off if the issues persist (it seems to be on by default). I'll try that trial myself later just to check but things seem fixed for me so far.

    Regarding the issue of compensation, I certainly think it would be nice. Their communication during the entire TWO MONTHS this has been going on was dreadful. While I do think the benchmark provides a strong argument for false advertising, at this point I'd settle for an apology.

    Out of curiosity, ValStryder, what do you think there is to be gained by being dismissive of people who are upset that they weren't able to play the game they paid for in the way the advertising led them to believe they'd be able to play it? Seeing anti-consumer attitudes from consumers throws me for a loop every time and it seems to happen more and more often lately.
    (2)

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