Audio popping issue

[ClaraKitty]

Greetings,

Thanks again to everyone who submitted detailed information regarding the ongoing sound-related issue. Rest assured, the bug reports that were moved to the Duplicate Bug section have been also passed down and have been helpful in our investigation.

While it has taken some time to narrow down the conditions of the issue, we were able to reproduce it on our end.

We discovered an anomaly in the calculation process within FFXIV's game sound driver where the number of digits is not being adjusted correctly. Due to this, some CPUs with certain characteristics are unable to keep up with the calculation processes and have a high possibility of encountering the issue.

As mentioned previously, we noticed this primarily occurs on older CPU models that are around 10 years old, but have also confirmed cases on some of the latest CPU models.

We are continuing to investigate the matter and are working on a resolution to ensure that CPUs with these characteristics will be able to handle these processes correctly. Our current plans are to conduct pattern tests and release an additional fix in the next patch.

We apologize for the inconvenience and appreciate your patience as we work towards resolving this issue.

I'll just redirect you two to this, on the forum. They can't make posts about something (likely legally) unless they can reproduce it or some such. So my stance remains the same cause they did address it (right here in this thread) once they could reproduce it on their end and have said they're investigating the issue and plan to fix it. When 6.05 was coming around, they had nothing to say or couldn't say anything. Should they communicate more? Absolutely, but it's not disrespectful to point out they likely couldn't nor is it disrespectful to say a little googling for official support areas would be a wise course to take. I did a lot of it since EW's release since the audio issues are rather annoying (was able to do the msq at least since it didn't mess with msq audio, just fates and dungeons and trials).