Audio popping issue

[Nonoliri]

They aren't responding to it for legal reasons.

It's not outside the realm of possibility. It's just... odd to me. The audio issues and the server issues started on the same day. Their response to the server issues was to do a lot of emergency work, publicly apologize multiple times, compensate people with free game time, mention it heavily, and go so far as to prevent sales of the game and people from making trial accounts.
Their response to the audio issues, which have been around for just as long, was to say they would need 2 weeks to patch them, released a patch that didn't fix them and by some accounts have made them worse, and then claim the issue was resolved.
I just can't figure out why they'd stay quiet for legal reasons for audio issues, but be so vocal about server stability and login issues at the same time. The server issues were so bad they gave everyone 3 weeks of playtime, to me that would have seem to be more important to keep quiet about. Staying quiet for legal reasons just doesn't explain the two very different reactions to the two issues to me, personally.

My only hope is that there's still a thread in the Accepted Bug forums about the audio stutter, and that it hasn't been moved to the Resolved Bug forums yet. That is, so far, the only indication from SE that there's still an audio issue.

[Lagunow]

trying to spam this issue away by flooding it with hundreds of thousands of posts will only see the issue ignored. Perhaps you haven't noticed that this particular director doesn't buckle under floods.

Nor should he.

A investigation should be commenced of all audio output, mainly aimed at all new sound effects and combos effects introduced in this latest expansion.

Furthermore all sound affected by this new paid plug-in and all changes made to all sound channels need also be investigated.

What I have suggested alone will take the team 3 months to finish. They also have other duties introducing new parts of the latest expansion. They have to work along-side, and surpass the updates that will be coming for the story.

This isn't an excuse, rather than an explanation as to what is going on and their thoughts going forward. They will not be delaying the new expansion pack story to fix this, it all has to be done along side and past it.

Therefore it would behoove all involved to try to fix or mitigate the issues the best they can on their end until the source is corrected. I.E. overclocking your AMD processor, enabling virtual ram on separate drives other than the one running FFXIV, Making sure you aren't watching or streaming anything while playing.

for me on a msi 960 board; AMD FX(tm)-6300 Six-Core Processor 3.50 GHz, I get it to stop stuttering when I overclock via msi command center as follows... (ratio) 21.5/ (base clock) 201.00 with fans running at 95%

that brings it to 4.1 - 4.5 ghz it will fluctuate if on a msi board to demand.

Can't say for others, but I'm not asking that they fix it by tomorrow.

We're simply asking that they acknowledge it. The "audio problems" they claimed to have fixed on 6.01 is a completely separated issue with a completely different cause.

The only replies we got here on this thread implied we were trying to run the game on a toaster, except AMD-FX8350 is above not only minimum but even recommended system requirements. They called it "old hardware" but AMD-FX is younger than FFXIV.

They announced system requirements. They made a benchmark avaiable. People have every right to be mad when a company sells them a software telling them it would run on their machine, only for the software to not run on their machine. This is blatant false advertising.

And yes, I do know they have content to relase and all that, but I also know any company should understand that anything that could possibly warrant them a lawsuit takes precedence.

[XenophineEX]

Well this answer wasn't for u. i just wanted an answer from Toji cause he asked who has a newer pc and had probable sound issues as well. I have sound issues already on the start screen for direct x 11 but am sound-lag free on direct x9; but crowded areas lag hard and freeze from time to time on direct x9. It's nice for u that overclocking work for u but I am to scared about it

I am mostly sound lag free with whatever version of directx windows 10 comes with on a nvidia gtx 960. Overclocking helps immensely on the sound stuttering. Although during credits it is still unavoidable, all 3 credits for the main campaigns I completed.. Heavensward, Stormbringers, Shadowbringers, stuttered to the point I had to skip them. The end fights were good though especially the end of Shadowbringers... very flashy... zero lag from the gpu and cpu always at 40% usage.

Gpu was at 100% though. I find it odd this game never does peg out my processor... and that may be the culprit here.

Hence why over clocking works so well... it is expanding the areas the game is using, particularly for sound. It doesn't seem to want to use all the cores for a AMD processor.

I would follow up with screenshots but this forum doesn't allow it, and I can understand why. But the processor is always at 40% for this game. Even set to real time, So I fear something is amiss in processor scheduling. And that is no easy fix.

As a odd counter to the cpu lag, a few games I play are through bluestacks 5, simple enough android games and I have them running at 80% processor.

[ScarlettSwyrwyb]

In order to document this issue, I have recorded a gameplay video of the current state of the audio for me on a single Duty Roulette run. Please find it here: https://www.youtube.com/watch?v=sfW74sQtF5I

I'm afraid that I've personally cancelled my sub until this is resolved, I look forward to being able to play again.

[XenophineEX]

In order to document this issue, I have recorded a gameplay video of the current state of the audio for me on a single Duty Roulette run. Please find it here: https://www.youtube.com/watch?v=sfW74sQtF5I

I'm afraid that I've personally cancelled my sub until this is resolved, I look forward to being able to play again.

Don't threaten them with money. Especially right now with too many people wanting to play. You are only clearing the slog of players in my 2 hour que at 5pm pst.

Mayhap you and all your friends will also take a break till the sound issues are fixed? Come back in.... June.

[RobynDaBank]

@XenophineEX, you can paste images here by grabbing a link of it. (can post a screenshot to Discord, perhaps Imgur) Right click to copy its link, and one of the icons in the post toolbar allows posting of image links.

[Lagunow]

In order to document this issue, I have recorded a gameplay video of the current state of the audio for me on a single Duty Roulette run. Please find it here: https://www.youtube.com/watch?v=sfW74sQtF5I

I'm afraid that I've personally cancelled my sub until this is resolved, I look forward to being able to play again.

Thank you for recording. Don't know about you guys, but I might be developing some mild PTSD from this noise.

[MoonstalkerZ]

Don't threaten them with money. Especially right now with too many people wanting to play. You are only clearing the slog of players in my 2 hour que at 5pm pst.

Mayhap you and all your friends will also take a break till the sound issues are fixed? Come back in.... June.

People have every right to stop paying a subscription for a game they can't play. It's not a threat, it just saving your money for something you can actually use.

[XenophineEX]

@XenophineEX, you can paste images here by grabbing a link of it. (can post a screenshot to Discord, perhaps Imgur) Right click to copy its link, and one of the icons in the post toolbar allows posting of image links.

Thanks... mayhap I used one they didn't like <https://ibb.co/V9Xn066>

it doesn't seem to want to imbed.

But the image is still there for the msi command center over clocking stats on my amd for near free stutterless audio (it still happens on mass aoe and some backgrounds)

Whenever I see my processor peg out at 40% I know the stuttering is coming, this game never goes beyond it.

I've done everything I can as well my end to make it use additional cores, and all it does is alleviate stuttering at 40% core. So... they need to fix their entire processor scheduling for AMD's.

That is a lengthy fix... one that could have been avoided for sure, but apparently Japanese people don't use amd processors.

The cheapest most popular processor in... everywhere except Japan, is having issues. And until JAPAN gets with it, AGAIN, yes that means not CONSOLES, NOBODY IS USING CONSOLES TO PLAY. They are going to have to adjust to the times. They are a far away nation that strictly forbids all new technologies. They can't even look at lace panties without getting nose bleeds. It will take them some time.

[yami131]

Thanks... mayhap I used one they didn't like <https://ibb.co/V9Xn066>

it doesn't seem to want to imbed.

But the image is still there for the msi command center over clocking stats on my amd for near free stutterless audio (it still happens on mass aoe and some backgrounds)

Whenever I see my processor peg out at 40% I know the stuttering is coming, this game never goes beyond it.

I've done everything I can as well my end to make it use additional cores, and all it does is alleviate stuttering at 40% core. So... they need to fix their entire processor scheduling for AMD's.

That is a lengthy fix... one that could have been avoided for sure, but apparently Japanese people don't use amd processors.

The funny thing is my best friend use the same core as i do and he dont have any problems. It is just strange. Befor 6.01 both direct x versions where stutterin in fight. Now with new parts and the 6.01 Patch, direct x 11 is alrdy in log in screen an direct x 9 no sound problems but time from time freezes in towns for like 5 sek that may end in a crash of the game. I am not a tech expert but its strange as hell