Nice to see acknowledgement finally! Makes me a bit irritated that they're telling us to try things a majority of us already have, but it checks out. Just really really hope this gets resolved asap.. trying to stay positive about it. Still think it was super irresponsible to launch their paid audio service at the same time as an entire expansion. We shouldn't have to pay a fee for working audio on top of our sub.
Here's to an eventual fix, & hopefully, our chance to enjoy Endwalker to it's fullest.Cheers.