Audio popping issue

[Poccola]

Adding my experience to this thread.

I've been having audio issues that seem to be related to Dx11, every time I boot up the game with my headset plugged in the game crashes on start up and when it doesn't and I manage to get into the title screen the audio is distorted/choppy, and I mean all audio from bgm to effects.
I'm very puzzled as when I was playing Endwalker last weekend I didn't encounter any audio problems. It just started happening this last monday.

I've noted that this happens when I have my headset plugged in, when I dont have a headset plugged into the pc the game boots up just fine. Even if I start the game without the headset plugged into the usb port and get in game, as soon as I plug the headset back in, the game just crashes.

I've tried Reinstalling my gpu and audio drivers along with FFXIV, meddled with the audio settings in windows, deactivated any audio enhancements, deactivated support for dx11 in ffxiv's client and although audio sounds alright in dx9 it lags and crashes in areas with a lot of players. I tried to play other games aside from ffxiv and they all work fine. It seems to be a specific issue with FFXIV.

At this point I'm not sure what can be done to fix this issue, and its unfortunately very frustrating having to deal with this in one of my favorite games.

[AluneTempest]

im gonna ask this again, someone notice if your CPU is in high usage after this patch?
i think this overused/overheat on CPU is the cause of the problem

[KnottySloth]

im gonna ask this again, someone notice if your CPU is in high usage after this patch?
i think this overused/overheat on CPU is the cause of the problem

not over 50% at all. dont think temperature is a thing

[OneIlmPunch]

Hello everyone, I haven't had a chance to read the thread in it's entirety, but as someone who's experiencing the audio bug -ONLY- in combat I may have found a solution. By limiting my FPS with the in-game settings to 30 frames, audio popping during combat appears to have stopped. I don't know if there is a full list of things to try, but forcing ones FPS to a lower cap may help.

Regardless; Good luck everyone, and let's keep posting what we can and hope for a better solution from the Devs to arrive sooner rather than later.

[Adamantini]

same problem here. I'm going to try out one of the ideas people have written here, and I'll come back if I can find something useful.

[AeroXaia]

Just curious... How many of you having audio issues HAVNT overclocked their FX Series CPU?

Its eerie how many of us are running an AMD FX "Bulldozer" https://en.wikipedia.org/wiki/Bulldo...roarchitecture).
Any time I post my CPU anywhere online for tech support, or when I got some IRL help after my motherboard died, I get someone commenting on my "Bulldozer". Apparently this series is freakishly powerful for its time - but produces a metric gigaton of heat and is super NOT energy efficient.

In other words, I'm sure I'm far from the only one in this thread who doesnt have to turn on their heater in the winter.

Looks like we all got Asus Boards cause it allows for AM3+ to go along with a Nvidia GTX 10xx Ti. Anyway...

CPU: AMD FX-8320
GPU: Nvidia GTX 1070 Ti
Motherboard: ASRock 970 Pro R2.0

CPU: AMD FX-8350 Eight-Core Processor
GPU: AMD Radeon R9 270x
Motherboard: MSI 990FXA-GD65

I thought it was just my room, but yeah no heat in the winter, room temp will go from 76 degrees F to 83-86 degrees if I don't throttle the CPU.

Which is how I found this issue is drastically affected by CPU throttling. You can change "Maximum processor state" in power options, and 70-80% usually doesn't slow anything down too noticeably but stops the fans from roaring and literally shaking my desk as the thing heats the room.

More details on that setting in my bug report: https://forum.square-enix.com/ffxiv/...=1#post5737641

(Also, no Asus or Nvidia, and still having the issue.)

[Toanon]

Adding to this, I seem to have finally fixed it!

Go to control panel, hardware and sound, power options, and set your power plan to "Balanced" if it's set on "save power"

No audio issues at all afterwards! I'm playing on DX9, so I don't know if it'll work for DX11, but please try and see if it works.

[Interrossiter]

Please be aware that the issue relating to combat noise/effects being 'muted' or flat also occurs on PS5 & this has only occurred since Patch 6.0 release. All attempts to achieve previous sound levels via PS5 itself & in game settings have failed.
It would appear that it is the game that is at fault & not our equipment & devs please need to investigate/resolve as the current sounds are absolutely awful.

[GrimmStronghammer]

Adding to this, I seem to have finally fixed it!

Go to control panel, hardware and sound, power options, and set your power plan to "Balanced" if it's set on "save power"

No audio issues at all afterwards! I'm playing on DX9, so I don't know if it'll work for DX11, but please try and see if it works.

My power setting was already at performance, so this may not be the fix you think it is. Heres hoping im wrong and you can solder on

[Elliah-Seraheart]

CPU: AMD FX-8350 Eight-Core Processor
GPU: AMD Radeon R9 270x
Motherboard: MSI 990FXA-GD65

I thought it was just my room, but yeah no heat in the winter, room temp will go from 76 degrees F to 83-86 degrees if I don't throttle the CPU.

Which is how I found this issue is drastically affected by CPU throttling. You can change "Maximum processor state" in power options, and 70-80% usually doesn't slow anything down too noticeably but stops the fans from roaring and literally shaking my desk as the thing heats the room.

More details on that setting in my bug report: https://forum.square-enix.com/ffxiv/...=1#post5737641

(Also, no Asus or Nvidia, and still having the issue.)

Afaik the only throttling going on (if you don't underclock your CPU) is when your CPU gets too hot. But that wouldnt JUST affect audio. It would also result in low fps - and obvious delay with input etc.
My CPU doesnt get hot when playing FF14 - and the audio stuttering is absolutely not related to downthrottling of CPU when too hot. I also know that it's not related to the CPU not being able to draw enough Volts.

I overclocked my CPU some 2 years ago, and made sure to have really good cooling - because i knew how much heat it would produce. I specifically bought a new power supply that is able to supply the overclock sufficiently, and then some.

Anyway - I love not having to wear clothes at home in winter... But i'm 99% sure it's not related to the audio issues,