Audio popping issue

[VaireAsani]

while I'm unsure if a gpu would act as a sound card itself (google isn't really giving me a clear answer), that does indeed make me think it's a thing with asus motherboards themselves, as realtek is an asus thing, and I've yet to see anyone with this same issue that *hasn't* had an asus MB... definitely seems to be the common factor.

Not sure if this helps but I am still having this issue and this is my MB:https://www.biostar.com.tw/app/en/mb...n.php?S_ID=911 "BIOSTAR|A960D+ AM3+ R"

[OmniusOmnium]

Here's my hardware, just in case it helps in some way.

Processor: AMD FX(tm)-6300 Six-Core Processor, 3500 Mhz, 3 Core(s), 6 Logical Processor(s)
System Model: GA-78LMT-USB3 6.0 (Gigabyte)
Adapter Type: NVIDIA GeForce GTX 1060 6GB (latest drivers installed)
On Board MOBO Sound Card: Realtek ALC892 Driver Version 6.0.9205.1
Windows 10 (fully up to date)

[Toanon]

I'm just gonna hold out for the next patch, unless somehow this is a server-side issue which I really doubt. I've tried basically every fix I could find, and none of them have worked. Going into advanced audio settings and switching the output to my headphones crashed my game twice, and the third time it didn't, but it didn't fix anything.
Even if it's an issue with certain systems, I would posit that the updated sound engine simply needs some fixes. When the stuttering isn't happening, sound effects sound mushy and muffled. I'll hold out for the next patch. Doesn't really matter that much.

[Crimson1128]

Well my motherboard is gigabyte so there's your non asus motherboard lol. I think next step is looking into drivers, particularly anything tied into directx 11. Because I'm fairly sure before 6.0 the games audio engine ran on DX9 and it seems highly likely to me that switching it over to DX11 is what has caused the issue, whether or not it is related to the spatial surround pack I wouldn't know. But DX11 is tied into a lot of stuff these days, not just GPU, so the list of potential issues with it is long and technical. At this point all we can really do is leave it in the hands of SE, they have the technical know how to troubleshoot it. All I have is google lol.

Welp, there went my theory. I don't think it ran on dx9 before, but I do agree that they must have changed *something* with how it uses dx11, and apparently dx9 as well (as it still stuttered for me when trying that as a "fix")... and the only obvious thing I can think of is that when they added the spacial audio setting, something they changed had a side effect on some systems. You're right though, seems like all there's left to do is hope they fix it, or use a different computer that doesn't have these issues. I suppose I'm lucky in that matter, as my laptop works fine, but... it's kinda frustrating that there doesn't seem to be a "simple fix" for those who don't have an alternative option :/

[OmniusOmnium]

Welp, there went my theory. I don't think it ran on dx9 before, but I do agree that they must have changed *something* with how it uses dx11, and apparently dx9 as well (as it still stuttered for me when trying that as a "fix")... and the only obvious thing I can think of is that when they added the spacial audio setting, something they changed had a side effect on some systems. You're right though, seems like all there's left to do is hope they fix it, or use a different computer that doesn't have these issues. I suppose I'm lucky in that matter, as my laptop works fine, but... it's kinda frustrating that there doesn't seem to be a "simple fix" for those who don't have an alternative option :/

Ahhh yes you are lucky lol. I have no alternative unfortunately. But I think I will still login and just do my daily roulettes and other "non-endwalker" stuff. I abandoned my MSQ at the first EW dungeon after just forcing myself to put up with it for the sake of playing EW but it was just making me resent the game and SE for not fixing this during the extra 2 weeks they had to find and fix bugs. So I will just be patient and wait for the fix before I continue. It's not the end of the world, it's uber disappointing, especially seeing all my FC mates and friends enjoying the game without me.... But I guess I will just have some catching up to do.

[TaleraRistain]

while I'm unsure if a gpu would act as a sound card itself (google isn't really giving me a clear answer), that does indeed make me think it's a thing with asus motherboards themselves, as realtek is an asus thing, and I've yet to see anyone with this same issue that *hasn't* had an asus MB... definitely seems to be the common factor.

It's not ASUS. Mine is MSI and I've stuttered sporadically since EW launch. Did the first dungeon and amazingly boss combat music and effects were clear. Trash combat sounds were just that, stuttering garbage. Never had an issue like this in the game before. If I had any sound issues in the past, it was combined with some graphical lag so it was just everything slowing down. This is purely sound and everything else runs smooth as butter.

[AsheStrachan]

I see you have great tastes in CPU

6300 unite!

[VaireAsani]

Here's my hardware, just in case it helps in some way.

Processor: AMD FX(tm)-6300 Six-Core Processor, 3500 Mhz, 3 Core(s), 6 Logical Processor(s)
System Model: GA-78LMT-USB3 6.0 (Gigabyte)
Adapter Type: NVIDIA GeForce GTX 1060 6GB (latest drivers installed)
On Board MOBO Sound Card: Realtek ALC892 Driver Version 6.0.9205.1
Windows 10 (fully up to date)

Mine:
Processor: AMD FX-8320 - FX-8000 Series Vishera 8-Core 3.5 GHz (4.0 GHz Turbo) Socket AM3+ 125W
Videocard: ASUS Dual GeForce GTX 1060 3GB GDDR5 (drivers updated)
MB: BIOSTAR|A960D+ AM3+ R with Realtek ALC662 6-Channel HD Audio
Windows 10 - up to date

[FangsBrightclaw]

I'm not the best at computer parts, so I'll copy and paste all of the system info I have. I'm terrified of this not being fixed in tomorrow's update and having to buy everything on the PS4 to even play if I want to get through the MSQ in a reasonable amount of time. If this can help any, then I'll be happy.

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD FX(tm)-6350 Six-Core Processor (6 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 3
SYSTEM_BIOS Award Modular BIOS v6.00PG
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16381.551MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 52843.129MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.896GB SYSTEM_FREEDISC_SPACE 109.319GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 550 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 550 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 959.188 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8190.775 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1280 x 1024 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.9135
SYSTEM_GRAPHICS_DRIVER_DATE 3/22/2018 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 550 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 550 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 959.188 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8190.775 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1680 x 1050 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.9135
SYSTEM_GRAPHICS_DRIVER_DATE 3/22/2018 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7B8E4732-41BC-4583-9114-B1AE6BFAFD2F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.7535
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/15/2015 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B1A3AC70-7A56-11E8-8001444553540000}
SYSTEM_INPUT_NAME USB Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B1A5CF50-7A56-11E8-8002444553540000}
SYSTEM_INPUT_NAME USB Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {78DAEC60-BD2E-11EA-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B1A64480-7A56-11E8-8003444553540000}
SYSTEM_INPUT_NAME USB Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {461162D0-897D-11E5-8004444553540000}
SYSTEM_INPUT_NAME Wacom Virtual Hid Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 8 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {46127440-897D-11E5-8007444553540000}
SYSTEM_INPUT_NAME Wacom Virtual Hid Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

[GorthRedsteel]

It seems most of us have outdated, last gen CPUs - and thanks to the socket - motherboards. I wonder if it's possible for devs to still support AMD's FX series of processors or are we fucked at this point. We might be forced into buying new parts, which isn't perfect as I really don't wanna spend hard cash right now.