Zitat Zitat von thesm1l3y Beitrag anzeigen
I understand that wasn't their response, it's yours I'm criticising as it seems to be very tone-deaf to people who want to play the game as advertised but couldn't.
So if you bought a car and something on it turned out to be broken (unknown to you or the dealer at time of sale), are they obligated to discount the cost for you, or fix the problem for free? I've been dealing with this sound problem myself since the expansion dropped, but I'm not crying like a child (not saying you are) over the minor inconvenience it presented, that's all it was M I N O R.

They owned it, they fixed it, that should be enough. They already compensated like 21 days or something of playtime because so many people were unable to access the game at all due to server queues, to ask for any more is absolutely ridiculous. That reimbursement happened because they were unable to provide the service that was paid for.

And as far as your "broken piano" comparison, the same thing applies, if it turns out to be broken, its fixed for free or replaced, not financially compensated. Unless of course you return it to the seller, then you're back where you started with no piano. Is that what people want to do? Return Endwalker and not have access to its content?