Audio popping issue

[Puss_Kat]

okay windows + r, then dxdiag

I'm running direct x 12

Hey XenophineEX, i just wanted to clarify a few mistakes on your part in regards to DirectX.

You do have Direct3D 12 as a maximum where the application and Hardware make use of and support it, however FFXIV is entirely Direct3D 11, there is no promotion of the game to Direct3D 12 by the operating system or display drivers (Square Enix might adopt D3D12 eventually if the work involved is justified by performance increase)
Windows 10 includes the API's for 12 as D3D12.dll/D3D12core.dll, 11.x and 10.x as D3D11.dll(D3D10.dll is just a stub), 9 as D3D9.dll, 8 as D3D8.dll and D3D7 and earlier API's that were established through the DDraw runtime (Ddraw.dll and D3DImm.dll).

However, where you said

no... it will run on whatever dx version you have installed unless directed otherwise

Is incorrect, and perpetuates significant confusion for end users when they come across posts like this anywhere on the internet.

DXDiag will report that the system has DirectX 12 even though a Direct3D 10 gpu is present if you managed to somehow force drivers onto windows 10.

An application must be intentionally targeted to a Direct3D version and feature level when written, you can of course create a D3D12 device that has only D3D 11 features, but SE have not done this, infact they don't even target 11.1, retaining compatibility with windows 7 for the foreseeable future.

Anyway, with that out of the way....

Greetings,

Thanks again to everyone who submitted detailed information regarding the ongoing sound-related issue. Rest assured, the bug reports that were moved to the Duplicate Bug section have been also passed down and have been helpful in our investigation.

While it has taken some time to narrow down the conditions of the issue, we were able to reproduce it on our end.

We discovered an anomaly in the calculation process within FFXIV's game sound driver where the number of digits is not being adjusted correctly. Due to this, some CPUs with certain characteristics are unable to keep up with the calculation processes and have a high possibility of encountering the issue.

As mentioned previously, we noticed this primarily occurs on older CPU models that are around 10 years old, but have also confirmed cases on some of the latest CPU models.

We are continuing to investigate the matter and are working on a resolution to ensure that CPUs with these characteristics will be able to handle these processes correctly. Our current plans are to conduct pattern tests and release an additional fix in the next patch.

We apologize for the inconvenience and appreciate your patience as we work towards resolving this issue.

Zhexos, not to undermine you but the idea of Digits adjustment doesn't make any literal sense, can you clarify with the sound team if Audio Channels is the more literal translation?

It makes a great deal of sense if Channels are not being pruned when no longer within distance of being heard, on weaker cpu's you can stand in the dead center of the cloud of darkness chamber when everyone has left and cpu will be increased if you face at the exit or to the left and right of it, but not towards where you entered the room.