Audio popping issue

[MoonstalkerZ]

So, something of a Luddite here, but wouldn't the solution be fairly simple, remove that from the code, or is it too interwoven with everything else?

I don't think there's any way of knowing without being able to read the code. From what little I understand of programming, things can get really tangled up, and removing one seemingly unrelated thing can mess up sixteen other things.

[AeroXaia]

How is it that I, someone who has never in their life even held an instrument, has never produced even a second of digital audio, and cannot write any code is able to test, troubleshoot and pinpoint the issue - yet an entire team of experts fails foresee see this problem, and has not been able to reproduce, troubleshoot or pinpoint it in 25 days. I have 0 expertise. I'm just an obsessive cunt with ADHD who does this for fun. This is not a onepunchman reference. I'm legitimately clueless - yet seemingly figured this out. Infuriating.

To be fair, while the support representatives on the English side, uh... could have done better (let's go with that, lol), you and a lot of us have been pretty focused on this because it's dramatically affecting the experience of the game, while the team working on things like this has a lot of other things going on and are surely pretty distracted by the whole queue situation, which might have been a bigger fire to put out. On top of that, holidays and such.

I think the biggest lesson though is to not release something like this at the same time as the expansion content. It would have been better to do it months before and work out any potential kinks, when there wasn't content patches or expansions going. I feel like they might have been pushed into doing it sooner by the whole business deal aspect, but who knows. It sounds like sometimes the higher ups have different ideas of when things should be done sometimes, and promise deadlines the team can only race to meet.

The biggest software "release" I did so far only went out to around 100 people, and I botched it the very first time in a similar way, doing a bugfix for a program not many use but adding features at the same time, which introduced a glaring new bug. I felt bad about it and didn't have a proper release channel to easily fix it, and basically panicked to revert the new features and just do the bugfixes alone and rerelease, messaging people individually that I knew got the scuffed version (but some I couldn't know about and they'd have to show up to update again on their own). Large companies can't be so agile and quick to respond, but a note just acknowledging it as a known issue like people have said a few times would have really went a long ways. I can't help but feel there are business and legal angles messing with it all that I just can't comprehend.

Good communication helps a lot. Here's a bonus video of stutter when looking from a normal angle, but not from below. Definitely not about specs. https://youtu.be/4XpUjy_zj9c

[Dekaar]

I like that all our submitted bug reports have been moved to the duplicate bug section which states:

"Submitted bug reports that are similar to an already reported issue will be moved here. Before submitting a report, please check to see whether a similar bug has already been reported. Reports that have been moved to this category will not be investigated."

I get it but I guess some people will be raging

[MoonstalkerZ]

I like that they told us all to submit bug reports, then moved the bug reports to the 'we will not investigate' section. /s

[Ariel_Valmont]

So anyone else getting the in game response to the bug report through support desk where they politely try to blame your cpu being old and give you the same rundown of settings to adjust,
Then basically tell you to look into the forums because they might have the answer….

I mean they tell me to set the eq setting in game to normal…. Which doesn’t even exist (it’s standard I know I know). But get it right.

[Sarhina]

Not as of yet, my CPU is 6-7 years old, which doesn't seem that old to me.
My GPU needs upgrading (whose doesn't at the moment), but is still in the minimum required range.

[Maeklos]

Not as of yet, my CPU is 6-7 years old, which doesn't seem that old to me.
My GPU needs upgrading (whose doesn't at the moment), but is still in the minimum required range.

It's not that old, at least for your CPU. CPU technology peaked nearly 20 years ago. That's why you don't see advances in CPU speed (most CPUs are between 3-4 GHz). CPU technology basically plateaued because of heat - they can't get any faster without creating a heat buildup feedback loop which would eventually cook the chip. Until new technologies in materials and heat dissipation are innovated, this is pretty much it. Which is why motherboard technology has advanced to include multiple CPUs working in tandem.

This, combined with the fact that AMD FX-series, Ryzen, and Intel i7 chips have been solid and used for dozens of mid-range model computers for years means that they're one of the more prevalent CPUs for people who didn't want to dump $3k on a computer while still getting a decent machine. Even today, if you go to Amazon and browse through their computers that are ~$1500, the vast majority of them are *still* AMD FX-series, Ryzen 5 or 7, and Intel i7 cores.

[Ariel_Valmont]

They also mentioned if the problem persists (which it does) that I should file another bug report, which I’m guessing will promptly be moved to duplicate bug reports….

[Muew19]

Honestly all these "your PC is outdated" comments are irritating and infuriating at best.
Game runs fine and it ran fine until the immersion thing was added to the game.
Audio was completely fine in benchmark since benchmark didn't have this audio things implemented even though its supposed to help you test out your PC for the expansion.
Remove the stupid immersion audio or add an option for players to play on legacy audio (pre-ednwalker/normal shadowbringer) option. Thats the fix for this issue that thousands of players have. Get on it Square.