Audio popping issue

[Oddblank]

My gf has been having this same issue, most prevalent in combat or in congested areas. Neither switching the khz of the audio in windows or switching to dx9 have solved the issue, don't know what to do now but submit an official bug report and hope that it's seen? Despite how prevalent audio issues have been from what i've gleamed online, it's distressing that it's not listed in the known issues thread on the lodestone. Really hope this gets solved because nothing will pull you out of the immersion harder than sitting in queue forever just to get in and find out your game audio is trapped in purgatory or something.

[Larirawiel]

Another option could be this:
https://eu.finalfantasyxiv.com/lodes...965cd4dd0ac3af

Set all audio devices to 16 Bit, 44100 Hz.

Maybe it will relieve the propably too small audio buffers of the game. And the sound quality downgrade should not be noticable because 16 Bit and 44100 Hz sample rate already exceeds the abilities of a human ear by far.


Cheers

[Nommers]

Another option could be this:
https://eu.finalfantasyxiv.com/lodes...965cd4dd0ac3af

Set all audio devices to 16 Bit, 44100 Hz.

Maybe it will relieve the propably too small audio buffers of the game. And the sound quality downgrade should not be noticable because 16 Bit and 44100 Hz sample rate already exceeds the abilities of a human ear by far.


Cheers

Sorry, but this is the very first thing Square Enix told us to try several weeks ago, and as far as I know it didn't work for anyone.

There was another tweet from Soken yesterday promising that fixes will be included in "the next version." https://twitter.com/sokensquareenix/...792569867?s=21 I sincerely hope he doesn't mean 6.1 because that is months off. The post-6.05 Known Issues post on Lodestone mentioned that they wanted to have the two listed issues fixed by the weekend. One's already been fixed. Maybe there will be another patch today fixing the other one that also attempts to address the audio. I don't exactly have my hopes up but I guess we'll see.

EDIT: There's also been a post by a community rep over on the Japanese forums: https://forum.square-enix.com/ffxiv/...=1#post5797104

DeepL translation:

Hello, I've been working on this for a while.

Thank you very much for contacting us with detailed system information and reproducible conditions regarding sound-related problems.
Thank you very much for providing us with detailed information about your system and the conditions under which the problem occurred.

It took us a while to narrow down the conditions under which the problem could be reproduced, but thanks to your help, we were able to reproduce the symptoms.

The symptoms this time are
In the calculation process in the FFXIV game sound driver, there is a point where the adjustment of the number of digits is not performed correctly.
We have found that this is likely to be caused by the characteristics of some CPUs, which cannot keep up with the calculation process.
Although most of the affected CPUs are older than 10 years old, we have confirmed that some of the latest CPUs are also affected.

Based on the characteristics of these CPUs, we are continuing to investigate and fix the problem so that it can be handled normally.

We apologize for any inconvenience this may cause, but we would like to release an additional fix after verifying the pattern for the next patch.
We apologize for the inconvenience, but we would like to release an additional fix after we have verified the pattern for the next patch, so please wait a little longer for the fix.

Together with Soken's tweet, this is very good news. The post immediately following this also mentions that FX series CPUs are a rarity in Japan. Given the apparent inconsistency in how the bug affects other hardware configurations I suppose it makes sense that the issue would take a long time to track down. I'm still praying for a Lodestone post so that we don't have to dig through twitter and filter forum posts through the language barrier. Still, here's hoping this is fixed sooner than later.

[ClaraKitty]

Sorry, but this is the very first thing Square Enix told us to try several weeks ago, and as far as I know it didn't work for anyone.

There was another tweet from Soken yesterday promising that fixes will be included in "the next version." https://twitter.com/sokensquareenix/...792569867?s=21 I sincerely hope he doesn't mean 6.1 because that is months off. The post-6.05 Known Issues post on Lodestone mentioned that they wanted to have the two listed issues fixed by the weekend. One's already been fixed. Maybe there will be another patch today fixing the other one that also attempts to address the audio. I don't exactly have my hopes up but I guess we'll see.

EDIT: There's also been a post by a community rep over on the Japanese forums: https://forum.square-enix.com/ffxiv/...=1#post5797104

DeepL translation:


Together with Soken's tweet, this is very good news. The post immediately following this also mentions that FX series CPUs are a rarity in Japan. Given the apparent inconsistency in how the bug affects other hardware configurations I suppose it makes sense that the issue would take a long time to track down. I'm still praying for a Lodestone post so that we don't have to dig through twitter and filter forum posts through the language barrier. Still, here's hoping this is fixed sooner than later.

Ah, this is wonderful to see! So they are addressing it!

[DevilSuichiro]

Having the same issue, essentially since EW update. Seems to happen more in instanced areas during battle (not only EW areas, but also older ones), although it does occur on the outside during battle as well. Any changes to the sound settings will stop the stuttering for a few seconds, but nothing I found helps solve the sound issue entirely.

[Natorei]

I've also been having this problem. Changing my in-game audio mixer setting and changing it back helped the problem for just a few minutes, but since that time it's been continually getting worse. It's taking more than three full seconds for the opening-a-menu sound effect to play, or the chat-cursor sound effect, because it's chopping itself into so many tiny pieces.

I've just changed to DX9, which has helped just enough that my city background music will now play correctly, but this is a temporary measure at best, and I still haven't tested it in combat, which is where the worst distortion occurs.

[VaireAsani]

Bumping because I've been having the same issue since yesterday. I have tried everything mentioned in this forum (and on reddit) and so far nothing has helped. The audio stuttering happens about once a minute or so and lasts about 5-10 seconds long each time. Extremely unpleasant.. it even happens in cutscenes during voiceovers.

[DiaDeem]

We've been having the same issue here. We tried switching to Normal for the equalizer option and sadly it didn't fix the problem entirely. Bumping in hopes we get a fix soon.

[AvenoMatt]

Adding my voice into the mix as it is happening to me as well. it is mostly prevalent during combat when i am in a group but it also happens for some action sfx when i am by myself.

[Masheli]

I've commented on another thread with a related issue, but my audio pops and stutters/lags similar to this other player's video: https://www.youtube.com/watch?v=xVDG5YSDA9o

This is most prevalent when I am in crowded areas, changing zones, or, oddly, in a story-specific, instanced location. This impacts all sounds: BGM, voices in cutscenes, sounds in combat, etc.

So far I've tried enabling the audio add-on, changing to 44.1khz CD quality in youtube, using a USB headset, closing realtek HD audio manager, disabling dx11, and while I have made some improvements, it has not fully resolved the issue. Additionally, a few other members of my Free Company are experiencing the exact same brand of audio issue, with some of the things I have tried that have improved things not improving things at all.

It'd be nice if we could at least get acknowledgement that this is on Square's list of things to fix up alongside congestion issues and things like the undyeable paladin AF armor.