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  1. #1
    Player
    Lagunow's Avatar
    Join Date
    Dec 2021
    Posts
    19
    Character
    Lagun Lahari
    World
    Famfrit
    Main Class
    Summoner Lv 90
    Quote Originally Posted by AeroXaia View Post
    There's definitely different variations of it then. Ambient has a very noticeable effect for me, and limiting FPS does nothing. Once broken it used to stay broken, but unmuting ambient makes it recover like whatever's getting bogged down starts clearing up after the spell spam stops enough. It's like there's a meter that fills up and past a certain point starts distorting, and recovers when there's less going on, but some areas just do it even without any spells at all.

    If wonder if different types are based on what CPU people have, but that sounds like a lot of work to gather the info. For reference:

    SYSTEM_CPU AMD FX(tm)-8350 Eight-Core Processor (8 CPUs), ~4.0GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    GPU: AMD Radeon R9 270x
    RAM: 16gb DDR3

    Edit: To be clear, when I said CPU power I meant this option: https://i.ibb.co/X5cQJV2/cpu.png (Most people probably have it at 100% already unless they're on power saver or on a laptop.)
    I'm also strongly suspecting that, while the problem is the same, there are several variants, since there is no shortage of fixes that only works for a few. Even then, I'm yet to hear a success case of a 100% fix. Most of them only fixes it partially or the glitch returns later on.

    Curiously enough, though, I'm also using the the very same CPU as you(AMD FX-8350). It got me thinking if it might have nothing to do with AMD-FX after all, but rather with the possibly dated motherboards that support it.
    (1)
    Last edited by Lagunow; 12-24-2021 at 01:43 AM.

  2. #2
    Player
    Vendi's Avatar
    Join Date
    Dec 2021
    Posts
    4
    Character
    Clara Vendetta
    World
    Lich
    Main Class
    Dancer Lv 86
    Quote Originally Posted by Lagunow View Post
    I'm also strongly suspecting that, while the problem is the same, there are several variants, since there is no shortage of fixes that only works for a few. Even then, I'm yet to hear a success case of a 100% fix. Most of them only fixes it partially or the glitch returns later on.

    Curiously enough, though, I'm also using the the very same CPU as you(AMD FX-8350). It got me thinking if it might have nothing to do with AMD-FX after all, but rather with the possibly dated motherboards that support it.
    Well some people can run the game no problem with an AMD Phemon X4 or 2, which probably also run on old motherboards (sometimes even the same ones). Considering that I also can play sometimes an hour or 2 before it breaks seems to show that is indeed a bug, which is specific to certain chip architectures. Now the questions what excatly causes it, I have no idea.
    (1)
    Last edited by Vendi; 12-24-2021 at 01:59 AM.

  3. #3
    Player
    Cornet's Avatar
    Join Date
    Sep 2012
    Posts
    4
    Character
    Cornet Espoir
    World
    Adamantoise
    Main Class
    White Mage Lv 90
    Gosh, I was so baffled last night, after an isp issues induced break, logging in to find nothing I did stopped my audio from stuttering, particularly in combat. This was my first time back on since the patch.

    I actually have encountered audio stuttering before Endwalker, but I run this game on a toaster, so I was never surprised. (I recall encountering it in a ShB dungeon where there was a waterfall/a lot of sounds at once... and I'd forgotten to close some things, was streaming and had Discord voice chat on. Hopping out of voice chat fixed it.)

    Once in Endwalker, I noticed couple times audio struggling a bit with voice chat+game if I'd had to close and reopen the launcher a billion of times to beat the 2002, but that stopped being an issue.

    Then last night, after downloading the patch, streaming (OBS), voice chat... went into a dungeon and OH the stuttering. Good lord. The fps seemed fine, from what I could see. The animations looked smooth to my eye, but it was like the audio slowed down and lagged/stuttered. I hopped outta voice chat, thinking that'd fix it, and it improved it a little, but not nearly enough. Did full reboot, the usual way to fix anything. Nope. Nothing else I've tried has done squat. Any time there's a bunch of sounds all at once, it's just ALL the stuttering. Frustrating when it was nothing like this before the patch.

    My toaster is an AMD Athlon II quadcore with a GTX 670, still running Win 7. (The fact it runs the game as well as it does, even when streaming, is pretty miraculous, I know. lol) I'm so heavily in unsupported-ville, I rather doubt a bug report from me would taken with a grain of salt, but boy, I'm so glad to know I'm not going crazy and there is something up.
    (1)

  4. #4
    Player
    AbysmalDuck's Avatar
    Join Date
    Dec 2021
    Posts
    120
    Character
    Abysmal Duck
    World
    Adamantoise
    Main Class
    Black Mage Lv 90
    I've noticed a lot of people experience this with AMD processors, but wanted to add my system is an i7-8650. My issues didn't seem to arise, or at least exasperate, until 6.01. I got through all of the MSQ fine, but now HoH, the new normal raids, and many of the current MSQ/post-MSQ dungeons stutter constantly while casting/fighting.

    It doesn't really happen to me outside in cities and such though. I also occasionally have no audio at all, or at least just background music. A restart fixes this, but not sure if it is tied to the other audio issues.

    I never had any of these issues before 6.0 and had the no audio once before 6.01, I believe.
    (0)
    Last edited by AbysmalDuck; 12-24-2021 at 01:43 AM.

  5. #5
    Player
    Ariel_Valmont's Avatar
    Join Date
    Jan 2015
    Posts
    324
    Character
    Bella Ciao
    World
    Balmung
    Main Class
    Red Mage Lv 80
    Just wanted to come and add my voice to this list. I too have been experiencing these sound issues since the release of endwalker, and had previously experienced no issues before then. Its absolutely ridiculous that this has went on this long, and that their solution in the patch notes was to lower sound quality (which did not work). Has anyone used the 3rd party sound app they are trying to sell you to see if that fixes things? It wouldn't surprise me that the pay option fixes it... These sound issues have pretty much removed all joy from playing the game.
    (1)

  6. #6
    Player
    Maeklos's Avatar
    Join Date
    Dec 2021
    Posts
    66
    Character
    Theodora Krastinov
    World
    Mateus
    Main Class
    Summoner Lv 68
    Quote Originally Posted by Ariel_Valmont View Post
    Has anyone used the 3rd party sound app they are trying to sell you to see if that fixes things? It wouldn't surprise me that the pay option fixes it... These sound issues have pretty much removed all joy from playing the game.
    From what I've gathered, using the fancy new spatial audio plugin lowers the quality even more, even for people who aren't experience general sound issues because of 6.01.
    (2)

  7. #7
    Player
    EvilKiwi's Avatar
    Join Date
    Sep 2015
    Posts
    8
    Character
    Myriet Astrae
    World
    Diabolos
    Main Class
    Scholar Lv 84
    GPU AMD Radeon(TM) RX 560
    AMD FX(tm)-6300 Six-Core Processor 3.50 GHz
    8BG RAM
    64 bit
    I somewhat fixed this issue before, with lowering sound to 16bit 41Hz, going dx9, putting sound to character 100 and lowering ambience. There still was stuttering, but only very very rarely. For example I did lvl 83 trial, and I think the sound stuttered only twice. However, this means the audio in game is VERY POOR. This is not a fix in my eyes.

    Let me preface that I restarted my sound setting to normal (so 24bit, 48hz) and my sound setting for FFXIV is the same as the main sound settings (so the input and output for my speakers are the same), and I'm playing on DX11, with nothing in background being on. I am trying to see if the advice Square put up works.

    I logged in, and the first thing was stutter sound in the INN ROOM while doing nothing. I switched to dancer, did a few aoes and it got bad. Switched to whm and spammed a few holies and heals - that did nothing.
    I went outside the inn room in Sharlyan and was met with more stuttering. That's fine, its loading, whatever. I tried the first fix. Putting the settings to standard desktop. Stuff seems ok, nothing major, ran around the market board and nothing happened.

    Dungeons I did with these settings:
    1. Battle of the Bridge as a WHM. Stutter a few times, but solid. My sound effects are around 50 and still there are the boss sound effects that just overpower everything.
    2. Alexander 4 - absolutely nothing, again sound effects from bosses are loud for some reason. I am not sure if it's because the position of listening is on character 100.
    3. Went to an area in Endwalker, and just stood next to a quest. I hear some crackling, but nothing major. I attack a mob as a bard and immediately it starts. Switched to WHM and its not as bad. Attack again as a dancer a mob and its back again. I put the game on High priority, but nothing majorly changed. Weird. Staying in one place doing nothing also gives audio stutters.
    4. I get The Aery and try something. I lower the audio listening to camera to about 30%. Immediate audio stutter on mobs. Put it back up to 100 and its fine. After the first boss the audio stutter starts again and its on and off. Not too often. One example: During Niddhog fight, when the attack Sable Price was finished, the sound effect was really loud, more than any other audio and it stuttered. At this point I try to reduce the number of characters and objects being shown, but you can guess it does nothing.
    5. In Paglth'an I get stutters on first two major pulls as an astrologian, first boss is alright, the big pulls after first boss nothing happens and same with second boss. Moment the tank gets the mobs after second boss it starts to stutter. I move my camera as that helps sometimes, and notice if I keep my camera on the background and not on the mobs it completely stops. The rest of the dungeons is without problems.

    I am utterly baffled as what is happening. I know my PC is old, but never have I had these problems in any of the expansions.

    went to dx9, high priority, lowered to 16bit41hz. - still stutter while standing and killing mobs but severely reduced
    WOD - small stutter when joining ,small sutters around the sound effects, but bgm is good, atomos - small sutter with bgm too, small audio stutter while standing before the last boss doing NOTHING.

    I know I went to too much detail, but I have really really no idea what to do other than having the audio be utterly bad, which is not a fix SE. I am tired. So I hope this at least helps.
    (2)

  8. #8
    Player
    Lagunow's Avatar
    Join Date
    Dec 2021
    Posts
    19
    Character
    Lagun Lahari
    World
    Famfrit
    Main Class
    Summoner Lv 90
    No, spatial audio plugin doesn't fix it. It's the other way around actually, activating it instantly triggers the glitch.
    (3)

  9. #9
    Player
    Maeklos's Avatar
    Join Date
    Dec 2021
    Posts
    66
    Character
    Theodora Krastinov
    World
    Mateus
    Main Class
    Summoner Lv 68
    After I broke my sound in the Rising Stones, I did a few roulettes. Having set FF14's process to Realtime in Task Mananger seems to occasionally fix the sound. I was able to do Brayflox (normal), Cape Westwind, and Labyrinth of the Ancients with minor issues that corrected themselves (similar to 6.0). But when I did my 50/60/70/80 roulette, I got Sunken Temple (Hard). On the very first fight, the sound broke all the way with massive, headache-inducing G-G-G-G-G-G-G-G-G-G-G-G constantly so I had to turn it off. Halfway through the dungeon, I turned sound back on and it was G-G-G-G-G-G-G-G-G still.

    This is frustrating. And still no word of them working on it. Le sigh.
    (1)

  10. #10
    Player
    ArcheusWren's Avatar
    Join Date
    Dec 2021
    Posts
    4
    Character
    Archeus Wren
    World
    Odin
    Main Class
    Pugilist Lv 90
    Just chiming in as another person experiencing this issue. I know there are other people out there with this problem that haven't visited the official forums or logged a support ticket - so SE probably doesn't have a true understanding of the impact of this. <500 of players posting in this thread is less than 1% of their guessed playerbase. Unfortunately they are probably going to continue to try and shift the blame to the players hardware even though it was a software change they have made that has caused all this.

    My hardware configuration hasn't changed since before Endwalker released, and the issue has occurred since Endwalker release. No other game suffers this issue. SE, this is an issue you have caused, not the players. Step up and do something about it.
    (4)

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