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  1. #391
    Player
    GorthRedsteel's Avatar
    Join Date
    Dec 2021
    Posts
    45
    Character
    Gorth Redsteel
    World
    Cerberus
    Main Class
    Dark Knight Lv 74
    Quote Originally Posted by minopoki View Post
    I tried the mentioned softwares, and it didn't work at all for me, but maybe I'm setting it up wrong...
    I have VoiceMeteer set as my standard audio device. Should I change FFXIV audio device to something else?
    Inside the VoiceMeteer app, i set my speakers as A1, tried both VB-Audio Input or nothing to A2, didn't make a difference.
    Also, there are WDM and MME options for each device, and I don't know the difference. Tried changing them, and no difference.
    Also, should I change something to audio input in the software?
    Don't get your hopes up and don't waste the time. How many different MIRACLE solutions people have posted already? Not a single of them work. We either upgrade our hardware. or SE stops being lazy and fixes the bug. We may wait for the 6.05, but let's be honest - it's still gonna be broken by then. Maybe in 6 months they finally release a statement that the game doesn't support PCs with older chipsets. Unlucky us. Save your pennies, and play other games in the meantime.
    (0)

  2. #392
    Player
    Dekaar's Avatar
    Join Date
    Nov 2021
    Location
    Gridania
    Posts
    7
    Character
    Erol Dekaar
    World
    Lich
    Main Class
    Dancer Lv 90
    installed the immerse spatial audio plugin - 100% fixed the problem and no popping, stuttering and so on as before... deactivating it ingame directly made the bugs return.
    So basically for those affected installing the plugin could solve the issue - Downside however - general effect and soundquality lowers thanks to the plugin and it costs after trial version is over
    (1)

  3. #393
    Player
    paga's Avatar
    Join Date
    Dec 2021
    Posts
    14
    Character
    Azault Vilauclaire
    World
    Shiva
    Main Class
    White Mage Lv 82
    Quote Originally Posted by GorthRedsteel View Post
    Don't get your hopes up and don't waste the time. How many different MIRACLE solutions people have posted already? Not a single of them work. We either upgrade our hardware. or SE stops being lazy and fixes the bug. We may wait for the 6.05, but let's be honest - it's still gonna be broken by then. Maybe in 6 months they finally release a statement that the game doesn't support PCs with older chipsets. Unlucky us. Save your pennies, and play other games in the meantime.
    I have a Ryzen 7 5600 and have audio issues so def. not only on old hardware.
    (5)

  4. #394
    Player
    minopoki's Avatar
    Join Date
    Dec 2021
    Posts
    68
    Character
    Poki Epocan
    World
    Diabolos
    Main Class
    Paladin Lv 90
    Quote Originally Posted by GorthRedsteel View Post
    Don't get your hopes up and don't waste the time. How many different MIRACLE solutions people have posted already? Not a single of them work. We either upgrade our hardware. or SE stops being lazy and fixes the bug. We may wait for the 6.05, but let's be honest - it's still gonna be broken by then. Maybe in 6 months they finally release a statement that the game doesn't support PCs with older chipsets. Unlucky us. Save your pennies, and play other games in the meantime.
    Once my current sub expires, I'm unsubbing the game until it someday works again. Not sure if I will wanna get back if that takes too long, though.
    Right now I was just hoping we could bring SE's attention to this, but it really doesn't seem they care much about this.
    (2)

  5. #395
    Player
    GorthRedsteel's Avatar
    Join Date
    Dec 2021
    Posts
    45
    Character
    Gorth Redsteel
    World
    Cerberus
    Main Class
    Dark Knight Lv 74
    Quote Originally Posted by Dekaar View Post
    installed the immerse spatial audio plugin - 100% fixed the problem and no popping, stuttering and so on as before... deactivating it ingame directly made the bugs return.
    So basically for those affected installing the plugin could solve the issue - Downside however - general effect and soundquality lowers thanks to the plugin and it costs after trial version is over
    Go to Rising Stones and check how the audios is there. That's my way to go spot for trying out sound whenever someone comes up with yet another "MIRACLE SOLUTION 100% GUARANTEED TO WORK" fix. Tell me how it is for you.
    (1)
    Last edited by GorthRedsteel; 12-23-2021 at 08:33 AM.

  6. #396
    Player
    Dekaar's Avatar
    Join Date
    Nov 2021
    Location
    Gridania
    Posts
    7
    Character
    Erol Dekaar
    World
    Lich
    Main Class
    Dancer Lv 90
    Quote Originally Posted by GorthRedsteel View Post
    Got to Rising Stones and check how the audios is there. That's my way to go spot for trying out sound whenever someone comes up with yet another "MIRACLE SOLUTION 100% GUARANTEED TO WORK" fix. Tell me how it is for you.
    Never claimed its a "miracle solution 100% guaranteed to work" - as I said "Could" solve the issue.

    without it activated stutter and audiopops, with it activated maybe a small lagg here and there but overall a better quality. For me it's Pandaemonium 4 - if not activated the sound laggs so hard that I could not hear anything of the theme - with it activated I could hear the sound, maybe a small lagg but overall working
    (1)

  7. #397
    Player
    Maeklos's Avatar
    Join Date
    Dec 2021
    Posts
    66
    Character
    Theodora Krastinov
    World
    Mateus
    Main Class
    Summoner Lv 68
    Quote Originally Posted by minopoki View Post
    Once my current sub expires, I'm unsubbing the game until it someday works again. Not sure if I will wanna get back if that takes too long, though.
    Right now I was just hoping we could bring SE's attention to this, but it really doesn't seem they care much about this.
    This is, to me, the really sad part. I've seen posts on other topics today, but nothing on any of the sound issues. Not even a "we're looking into this" post. My "cynical gamer sense" tells me there's two possibilities: there's a hotfix coming like, really friggin' soon; OR they just want to ignore this issue because they have no idea what's causing it and hope that by ignoring it then it'll go away.

    EDIT: Ask and they shall appear! Thanks for at least letting us know the problem's been heard, Sicycre. ♥
    (0)
    Last edited by Maeklos; 12-23-2021 at 09:06 AM.

  8. #398
    Community Rep Sicycre's Avatar
    Join Date
    Apr 2016
    Posts
    114
    Hello, everyone.

    Thank you very much for your feedback concerning audio issues you’ve been experiencing.

    We understand that these issues have persisted for players after Patch 6.01. In order for us to get a better understanding of the cases that have yet to be resolved, we’d like to ask for those affected to try the following:
    • Because resource requirements and other factors gradually increase with each update, reducing CPU performance load may improve the situation.
      • Reduce the number of characters and objects displayed through System Configuration > Other Settings > Character and Object Display, or change the Graphics Settings to Standard.
    • Close any applications that are running in the background.
    • For Windows users, open the Sound Control Panel, right-click your default device in the Playback tab and open Properties, then under the Advanced tab, configure the Default Format to a lower setting.
    If the previous steps do not improve the situation, we ask that you confirm the following to help determine the issue and distinguish whether it is system-related.
    • Does the problem still occur after disabling the DirectX 11 Support option in the launcher settings?
    • For gamepad users, does the problem still persist after disconnecting or changing your gamepad device?
    If the steps above do not resolve your situation, we ask that you create a post in the Bug Report section using the bug report template, along with your system information and the steps taken to troubleshoot. This will assist our support team when they gather the information to share with the development team for review and investigation.

    We sincerely apologize for the frustration this has caused and appreciate your understanding.
    (4)
    Aya "Sicycre" Montoya - Community Team

  9. #399
    Player
    Grimno's Avatar
    Join Date
    Dec 2021
    Posts
    70
    Character
    Ridmond Bozwell
    World
    Gilgamesh
    Main Class
    White Mage Lv 96
    Quote Originally Posted by Sicycre View Post
    Hello, everyone.

    Thank you very much for your feedback concerning audio issues you’ve been experiencing.

    We understand that these issues have persisted for players after Patch 6.01. In order for us to get a better understanding of the cases that have yet to be resolved, we’d like to ask for those affected to try the following:
    • Because resource requirements and other factors gradually increase with each update, reducing CPU performance load may improve the situation.
      • Reduce the number of characters and objects displayed through System Configuration > Other Settings > Character and Object Display, or change the Graphics Settings to Standard.
    • Close any applications that are running in the background.
    • For Windows users, open the Sound Control Panel, right-click your default device in the Playback tab and open Properties, then under the Advanced tab, configure the Default Format to a lower setting.
    If the previous steps do not improve the situation, we ask that you confirm the following to help determine the issue and distinguish whether it is system-related.
    • Does the problem still occur after disabling the DirectX 11 Support option in the launcher settings?
    • For gamepad users, does the problem still persist after disconnecting or changing your gamepad device?
    If the steps above do not resolve your situation, we ask that you create a post in the Bug Report section using the bug report template, along with your system information and the steps taken to troubleshoot. This will assist our support team when they gather the information to share with the development team for review and investigation.

    We sincerely apologize for the frustration this has caused and appreciate your understanding.
    Will give this a try when I can log in later once the queue's are down.
    I'm curious if this may indeed be a bug that would have to be patched as the majority of folks, if not all, had no issues in Shadowbringers and only started having them in Endwalker, and the fact the hardware for people is so different, ranging from older hardware to even newer hardware, but still experiencing the same issues at the same frequency has me questioning things. Seeing example videos people posted, despite having different hardware, the crackling is the same amount in the same situations. Not better, not worst.

    Like I told others, back when the game Halo had its Master Chief Collection released on PC it only had "Halo: Reach" available... but people experienced glitchy audio all over the place, even with top of the line computers.
    This video really showcases it https://www.youtube.com/watch?v=B_O0SsP0rik and I'm very much reminded of it here.
    However, 343 didn't fix it until almost a year later... and so that is what has me worried. If it is indeed an issue with the new audio on some PCs, perhaps a compatibility issue, if a fix does occur... would it take months?
    I did a trial where it was so bad it was physically hurting my ears to listen to and I had to pull my headphones off my head.
    (4)

  10. #400
    Player
    GorthRedsteel's Avatar
    Join Date
    Dec 2021
    Posts
    45
    Character
    Gorth Redsteel
    World
    Cerberus
    Main Class
    Dark Knight Lv 74
    Quote Originally Posted by Maeklos View Post
    EDIT: Ask and they shall appear! Thanks for at least letting us know the problem's been heard, Sicycre. ♥
    Yeah the problem has been heard after 20 days of silence. Imagine when they are gonna release a fix if they JUST NOW started researching the issue - if they even end up succeeding. For now enjoy having to play through the game in silence, I'm sure that's gonna help you get invested in the story of it.
    (3)

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