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  1. #261
    Player
    Tokavo's Avatar
    Join Date
    Dec 2021
    Posts
    10
    Character
    Takavo Fly
    World
    Louisoix
    Main Class
    Reaper Lv 90
    Good day to all! I apologize for my English, I use machine translation.
    During the fight, the sound is very hoarse and distorted. And that's what I found. Distortion occurs when the camera is behind the character. When I move the camera to the character's face, the distortion disappears and the sound works as it should. AMD FX-8320e processor.
    I attach a video demonstrating this. In the video, I use the same skills, both from the back and in the face. Maybe this information will somehow help technical support.
    https://youtu.be/8vjpjAj9Guo
    (0)

  2. #262
    Player
    Nuki's Avatar
    Join Date
    Apr 2015
    Posts
    28
    Character
    Aqua Jolt
    World
    Balmung
    Main Class
    Astrologian Lv 70
    lets hope that tomorrows patch fixes sound!
    (4)

  3. #263
    Player
    Kyocchi's Avatar
    Join Date
    Jul 2019
    Posts
    7
    Character
    Kyocchi Murabito
    World
    Exodus
    Main Class
    White Mage Lv 90
    When Endwalker launched I changed the Equalizer mode to Standard and it fixed for the most part, some times the static would still happen but very rarely. Recently however, the static came back with full force even with the Equalizer on Standard, and nothing I do seems to fix it again.
    Hopefully they'll fix it tomorrow!
    (0)

  4. #264
    Player
    TaleraRistain's Avatar
    Join Date
    Jun 2015
    Posts
    5,358
    Character
    Thalia Beckford
    World
    Jenova
    Main Class
    Gunbreaker Lv 100
    I've managed to limp through the MSQ when my sound decided to behave. I got up to the 89 dungeon Saturday but held off doing it because my sound decided not to behave. Crossing my fingers they fix this with the patch!
    (0)

  5. #265
    Player
    Grimno's Avatar
    Join Date
    Dec 2021
    Posts
    70
    Character
    Ridmond Bozwell
    World
    Gilgamesh
    Main Class
    White Mage Lv 96
    6.01 Patch Notes came out and this is what it has for "Audio Issues" that were fixed

    An issue when playing the opening movie for Endwalker wherein audio channels were switched, resulting in improper sound balance (PlayStation®4 and PlayStation®5 only).
    An issue wherein selecting Logitech PRO-G 50mm under Sound Settings did not affect audio quality.
    An issue wherein enabling Immerse Spatial Audio prevented sound effects from playing under certain conditions.
    An issue wherein certain sounds do not play correctly under certain conditions.
    * We expect sound issues created after the release of Patch 6.0 to be resolved via adjustments to the sound engine. Should you continue to experience sound-related issues, we recommend the following:
    Open the Windows control panel, select your default audio device, and view properties. Then, under the Advanced tab, select a lower setting for the default format. (A lower bit rate and Hz range is less system intensive.)
    Other minor text issues have also been addressed.

    I'll have to give the settings adjustment a try if there's still popping.
    (1)

  6. #266
    Player
    minopoki's Avatar
    Join Date
    Dec 2021
    Posts
    68
    Character
    Poki Epocan
    World
    Diabolos
    Main Class
    Paladin Lv 90
    Quote Originally Posted by Grimno View Post
    6.01 Patch Notes came out and this is what it has for "Audio Issues" that were fixed
    Doesn't seem very promising as they didn't mention the stuttering problem in specific (as they haven't at all, since the first day) but let's hope.
    (2)

  7. #267
    Player
    Sekigawa321's Avatar
    Join Date
    Jul 2021
    Location
    Gridania
    Posts
    4
    Character
    Leyy Ivy
    World
    Carbuncle
    Main Class
    Paladin Lv 82
    before the maintenance i managed to fix my audio issue by simply changing the refresh rate (in my case changed it to 60fps), and i have no problem since... idk if it works for everyone but it works for me, and since it's MT rn let's just wait for the patch and see if they're fixing it
    (0)

  8. #268
    Player
    TojiSuzuhara's Avatar
    Join Date
    Apr 2018
    Posts
    30
    Character
    Eros Cortado
    World
    Faerie
    Main Class
    Machinist Lv 92
    Yea i just read this. Lowering bitrate was one of the first things a lot of us did to troubleshoot and it didn't fix a thing so not expecting anything better tomorrow but we'll see....
    (1)

  9. #269
    Player
    minopoki's Avatar
    Join Date
    Dec 2021
    Posts
    68
    Character
    Poki Epocan
    World
    Diabolos
    Main Class
    Paladin Lv 90
    We expect sound issues created after the release of Patch 6.0 to be resolved via adjustments to the sound engine.
    As for this part, I think the translation was kinda misleading, it gave me the impression that SE was expecting us to adjust the "audio engine" via Windows settings.

    Taking in account the original Japanese text from the patch notes:
    サウンドエンジンの調整により、パッチ6.0以降に発生していたサウンド関連の不具合が解消される見込みです。
    I think it better translates to:
    We expect that, from the adjustments (that were made) to the sound engine, sound issues that were occurring after the release of Patch 6.0 will be resolved.
    Which means that, although they didn't properly mention the stuttering issue, they might be expecting it to have been solved.
    Let us just hope it worked.
    (0)
    Last edited by minopoki; 12-21-2021 at 02:41 PM.

  10. #270
    Player
    TojiSuzuhara's Avatar
    Join Date
    Apr 2018
    Posts
    30
    Character
    Eros Cortado
    World
    Faerie
    Main Class
    Machinist Lv 92
    so servers came up early so i figured i would test stuff out, i can confirm the issue is still alive and prevalent at least on my end. at first it didn't seem as bad, i ran a FATE and it crackled here and there. then i did trial roulette and did the Moogle fight and boy was it awful. I either don't think they know about *this* specific audio issue, or simply put, the systems that are having this issue can't handle this new sound engine they put in and its time to upgrade. its sad but i don't see this getting fixed.
    (0)

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