Audio popping issue

[TaleraRistain]

Not only that, they understood the mistake was theirs from the beginning, and they've now fixed it, if this was a certain rival MMO the response would have been "Get better hardware or deal with it forever"

I'm perfectly happy that they finally fixed this (and will test it tonight when I can myself to confirm for me) but they absolutely did not understand the mistake was on their end from the beginning. We basically got the "get better hardware" type of response because they were blaming things on increased stress on old CPUs at first.

[miragedive]

I ran msq trial 2 and got the stutter. Severely reduced in effect and harder to trigger, but still happens. Dual shock was turned off.

Out of curiosity, what kind of CPU do you have? Looking at the three currently posted bug reports (incl mine), it seems to now be only on Intel CPUs, but I figured I'd ask you as well.

[rutilation]

Unfortunately for me, this patch didn't really fix the audio issue, it just made it... different. I got my hopes up when I saw a bunch of people here saying the issue was fixed on their end, and I was even happier when I walked inside the buildings in Great Work, which had always triggered the stuttering for me before, and didn't experience any issues. But when I started doing my roulettes, the issue came up again, and it was especially bad in the alliance raid I did. The best way I can describe it is that the stuttering effect in particular is gone, but the audio becomes very scratchy, laggy, and--for lack of a better term--bass-boosted. What's more, adjusting the camera while in combat doesn't alleviate the issue like it did before.

[Fyxation]

I have AMD FX8350.
Just got on, turned everything up to test the audio. No crackle on zoning; no crackle in my house. Just did a couple 8 man roulettes and some FATEs in Thavnair and have not had any static yet. This is the first day of EW that I can actually enjoy the sound. Gonna probably do a new game+ or push an alt through EW MSQ just so I can hear it as it was supposed to be and actually play it without having a nervous breakdown. One thing I need to remember to do is back out and turn my system bitrate back up. I think I left it on CD quality after they suggested that weeks ago (gross).

[Lagunow]

AMD-FX8350 user here reporting.

Played for many hours today and performed several limit tests: reverted all the graphic settings back to how I used to play in ShB, activated DX11, high(desktop) and FPS limit on 60. Also had multiple apps running on background.

The audio crackling/stuttering appears to be completely gone. The "lagging" and random FPS drops that seemed to accompany it, also gone. Game is running as smoothly as it was on the day before 6.0 hit.

[Shalyra]

AMD FX6300 here, its fixed and everything is good again, thank you SE! Everything is good just like before 6.0

[Nonoliri]

We need to stress test everything to make sure.
Someone run Alexander and The Fourth Circle.

Oh... and try a Hunt Train.
If it can now handle a Hunt Train, we should be golden.

My sound has been stuttering and echoing and lagging since 6.0. I tried everything, running a virtual audio cable, DX9, lowering settings, changing listening position and the equalizer off and then back onto Standard, lowering the bitrate for my headphones, repairing the game files, just absolutely everything. Nothing ever worked, even the 6.05 patch that said it fixed it.

I ran World of Darkness today and noticed I wasn't getting it, so swapped all my settings back to normal (except for the virtual audio cable because I don't even know how to go about uninstalling that,) and it didn't come back. And to top it all off, I did a Hunt Train for 2 hours today with no stuttering. It seems like it's fixed for me at least, though I'm still worried about some people saying they're still having issues.

I plan to go back and rewatch a couple of cutscenes now that I can hear Soken's music in them and not just stuttering and dropped voice lines.

[miragedive]

Right. After endless fiddling and fidgeting with the settings, I think I may have found a temporarily fix/reduction. I tested this right in the middle of when the sound was stuttering literally every 5 seconds and had three clean minutes of sound on trial 2 + no stuttering in The Goblet or Radz-at-Han after. All of these fixes are necessary, I tried switching from FullScreen back to Borderless and the stuttering came back. This is assuming you've applied the fixes suggested in patch notes.

1. Switch to Fullscreen Display
2. Ensure that FPS is capped 1/1 or uncapped
3. Go to System Configuration -> Sound Settings -> Wireless Controller Settings, and set Speaker sounds to None. I reduced volume to 0 and muted for good measure.
4. If you use a gamepad/controller to play, either play wirelessly, or if you connect via cable, disable the controller as a sound device in your Windows settings. To do this, connect your controller, go to Sound Settings -> Device Properties -> Additional device properties -> On the General window, right at the bottom, change Device Usage to "Don't use this device (disable)"

This combination seems to work for me so far, but I'll feed back over the course of the coming few days if the issue comes back or if the issue remains fixed like this. At the moment I have my graphics reduced to mitigate, but if the fix holds I'll gradually increase. Note that this worked with a listening position of 50.

[Maeklos]

Chiming in after not playing for nearly a month. Sound issues seem to be fixed for me. I finally resubbed to give it a shot and spent 10 minutes running in circles in the Rising Stones casting Dyskrasia II. Normally, the problem would trip after 3-4 casts at most. Now, almost 10 minutes and nothing.

Yay for getting it fixed!

Boo for them ostensibly blaming us rather than investigating the problem before casting aspersions.

[rutilation]

Unfortunately for me, this patch didn't really fix the audio issue, it just made it... different. I got my hopes up when I saw a bunch of people here saying the issue was fixed on their end, and I was even happier when I walked inside the buildings in Great Work, which had always triggered the stuttering for me before, and didn't experience any issues. But when I started doing my roulettes, the issue came up again, and it was especially bad in the alliance raid I did. The best way I can describe it is that the stuttering effect in particular is gone, but the audio becomes very scratchy, laggy, and--for lack of a better term--bass-boosted. What's more, adjusting the camera while in combat doesn't alleviate the issue like it did before.

An update on this: since the problem seemed to have been fixed for most everyone else, I went looking for any possible issue that could have caused it on my end. Around the same time the audio bug cropped up for me, the dc jack on my laptop broke; it can power the computer, but it can't charge the battery. I overlooked it before because I couldn't imagine how the two could be related, and at the time I figured that the release of patch 6.05 had caused the problem. As it turns out, the faulty connection in there was causing the laptop to throttle the cpu--it was in a perpetual power-saving mode. Fiddling with the power settings couldn't fix it, but I downloaded throttlestop, unchecked the box labeled BD PROCHOT, and that fixed the issue for me completely.