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  1. #1
    Player
    Ashbury's Avatar
    Join Date
    Aug 2015
    Posts
    75
    Character
    Francisca Ashbury
    World
    Midgardsormr
    Main Class
    Summoner Lv 90
    I just ran a Tower at Paradigm's Breach as a test since before the patch the audio would completely break down on all bosses, and it was literally unplayable if the audio was not mutted.

    I'm happy to report that the issue has been fixed.
    (2)

  2. #2
    Player
    miragedive's Avatar
    Join Date
    Oct 2021
    Location
    Limsa Lominsa
    Posts
    44
    Character
    Delilah Morrow
    World
    Phoenix
    Main Class
    Dragoon Lv 90
    Status update: Tested after a complete reinstall and switching off DualSense functionality. It’s definitely far less common but the issue is there and my FPS dips to 34.
    (0)

  3. #3
    Player
    Au-ro's Avatar
    Join Date
    Sep 2021
    Posts
    24
    Character
    Sway Oto-ikal
    World
    Hyperion
    Main Class
    Black Mage Lv 90
    I ran msq trial 2 and got the stutter. Severely reduced in effect and harder to trigger, but still happens. Dual shock was turned off.
    (0)

  4. #4
    Player
    miragedive's Avatar
    Join Date
    Oct 2021
    Location
    Limsa Lominsa
    Posts
    44
    Character
    Delilah Morrow
    World
    Phoenix
    Main Class
    Dragoon Lv 90
    Quote Originally Posted by Au-ro View Post
    I ran msq trial 2 and got the stutter. Severely reduced in effect and harder to trigger, but still happens. Dual shock was turned off.
    Out of curiosity, what kind of CPU do you have? Looking at the three currently posted bug reports (incl mine), it seems to now be only on Intel CPUs, but I figured I'd ask you as well.
    (0)

  5. #5
    Player
    rutilation's Avatar
    Join Date
    Jan 2022
    Posts
    2
    Character
    Anemonelle Pigamon
    World
    Exodus
    Main Class
    Dancer Lv 90
    Unfortunately for me, this patch didn't really fix the audio issue, it just made it... different. I got my hopes up when I saw a bunch of people here saying the issue was fixed on their end, and I was even happier when I walked inside the buildings in Great Work, which had always triggered the stuttering for me before, and didn't experience any issues. But when I started doing my roulettes, the issue came up again, and it was especially bad in the alliance raid I did. The best way I can describe it is that the stuttering effect in particular is gone, but the audio becomes very scratchy, laggy, and--for lack of a better term--bass-boosted. What's more, adjusting the camera while in combat doesn't alleviate the issue like it did before.
    (2)

  6. #6
    Player
    rutilation's Avatar
    Join Date
    Jan 2022
    Posts
    2
    Character
    Anemonelle Pigamon
    World
    Exodus
    Main Class
    Dancer Lv 90
    Quote Originally Posted by rutilation View Post
    Unfortunately for me, this patch didn't really fix the audio issue, it just made it... different. I got my hopes up when I saw a bunch of people here saying the issue was fixed on their end, and I was even happier when I walked inside the buildings in Great Work, which had always triggered the stuttering for me before, and didn't experience any issues. But when I started doing my roulettes, the issue came up again, and it was especially bad in the alliance raid I did. The best way I can describe it is that the stuttering effect in particular is gone, but the audio becomes very scratchy, laggy, and--for lack of a better term--bass-boosted. What's more, adjusting the camera while in combat doesn't alleviate the issue like it did before.
    An update on this: since the problem seemed to have been fixed for most everyone else, I went looking for any possible issue that could have caused it on my end. Around the same time the audio bug cropped up for me, the dc jack on my laptop broke; it can power the computer, but it can't charge the battery. I overlooked it before because I couldn't imagine how the two could be related, and at the time I figured that the release of patch 6.05 had caused the problem. As it turns out, the faulty connection in there was causing the laptop to throttle the cpu--it was in a perpetual power-saving mode. Fiddling with the power settings couldn't fix it, but I downloaded throttlestop, unchecked the box labeled BD PROCHOT, and that fixed the issue for me completely.
    (1)

  7. #7
    Player
    Fyxation's Avatar
    Join Date
    May 2015
    Posts
    23
    Character
    Fyxation Belkalm
    World
    Hyperion
    Main Class
    Bard Lv 90
    I have AMD FX8350.
    Just got on, turned everything up to test the audio. No crackle on zoning; no crackle in my house. Just did a couple 8 man roulettes and some FATEs in Thavnair and have not had any static yet. This is the first day of EW that I can actually enjoy the sound. Gonna probably do a new game+ or push an alt through EW MSQ just so I can hear it as it was supposed to be and actually play it without having a nervous breakdown. One thing I need to remember to do is back out and turn my system bitrate back up. I think I left it on CD quality after they suggested that weeks ago (gross).
    (1)

  8. #8
    Player
    Lagunow's Avatar
    Join Date
    Dec 2021
    Posts
    19
    Character
    Lagun Lahari
    World
    Famfrit
    Main Class
    Summoner Lv 90
    AMD-FX8350 user here reporting.

    Played for many hours today and performed several limit tests: reverted all the graphic settings back to how I used to play in ShB, activated DX11, high(desktop) and FPS limit on 60. Also had multiple apps running on background.

    The audio crackling/stuttering appears to be completely gone. The "lagging" and random FPS drops that seemed to accompany it, also gone. Game is running as smoothly as it was on the day before 6.0 hit.
    (0)
    Last edited by Lagunow; 01-26-2022 at 07:17 AM.

  9. #9
    Player
    Shalyra's Avatar
    Join Date
    Dec 2021
    Posts
    9
    Character
    Tsuu Nakeda
    World
    Ragnarok
    Main Class
    Conjurer Lv 15
    AMD FX6300 here, its fixed and everything is good again, thank you SE! Everything is good just like before 6.0
    (0)

  10. #10
    Player
    miragedive's Avatar
    Join Date
    Oct 2021
    Location
    Limsa Lominsa
    Posts
    44
    Character
    Delilah Morrow
    World
    Phoenix
    Main Class
    Dragoon Lv 90
    Right. After endless fiddling and fidgeting with the settings, I think I may have found a temporarily fix/reduction. I tested this right in the middle of when the sound was stuttering literally every 5 seconds and had three clean minutes of sound on trial 2 + no stuttering in The Goblet or Radz-at-Han after. All of these fixes are necessary, I tried switching from FullScreen back to Borderless and the stuttering came back. This is assuming you've applied the fixes suggested in patch notes.

    1. Switch to Fullscreen Display
    2. Ensure that FPS is capped 1/1 or uncapped
    3. Go to System Configuration -> Sound Settings -> Wireless Controller Settings, and set Speaker sounds to None. I reduced volume to 0 and muted for good measure.
    4. If you use a gamepad/controller to play, either play wirelessly, or if you connect via cable, disable the controller as a sound device in your Windows settings. To do this, connect your controller, go to Sound Settings -> Device Properties -> Additional device properties -> On the General window, right at the bottom, change Device Usage to "Don't use this device (disable)"

    This combination seems to work for me so far, but I'll feed back over the course of the coming few days if the issue comes back or if the issue remains fixed like this. At the moment I have my graphics reduced to mitigate, but if the fix holds I'll gradually increase. Note that this worked with a listening position of 50.
    (2)

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