Lobby Connection Error

[Wigett]

i keep getting 2002 lobby connection encoutered an error. i was on this morning for like 4hr just fine. came back at 9pm and this..

[Sixaola]

Experiencing the same situation. On Crystal-Coeurl , queue starts at around 3.800 and once you get around 3.500 or even as low as 2.600, I get disconnected. This has happened every single time I have tried to log for the past 3 hours or so.One thing I noticed is that the queue suddenly stops. Every time your position is updated, you see the screen flash and the new queue position shows up. Prior to disconnections, the queue doesn't change with time, remains the same and that's when it disconnects.

This is a situation that is very annoying and while this can be overlooked on patch day, you guys need to figure out a way to solve this.

[Khartina]

I wouldn't mind the 2002 lobby error while in queue if it held my spot in the line. But it doesn't, I've been in queue down to almost 1000 several times in a row and it always gives me the lobby error eventually. When I log back in I'm at the back of the line again...

[Roksahlid]

I expected long ques. But I did NOT expect not being able to get in the game at all. Complete incompetence!!

[JarinArenos]

Took me 20 minutes of trying just to log onto the forum. Getting consistent 2002 errors at "connecting to datacenter" now, can't even get to the (blank) character select screen.

[Alpheus]

Was in queue for the last hour and 20mins, got 4004'd with 1 person in front of me. I'm now at the back of the line. /sigh

[RmtumTugger]

Known Issues hasn't been updated for 7 1/2 hours, but go on any discord channel and this is a well known issue. Come on Tech Support. At least provide some information and acknowledge the problem even if you don't have a fix.

[skywarnmc27]

Sony needs to offer pro-rated refunds for time missed as not being able to play.

[Kajimashiro]

i shudder to even think of a possible next expansion, its just gotten worse with every expansion after the heavensward

[stu4355226]

The exceeding 17000 queue will trigger 2002 is crazy.
so when it's more than 17000 people it's going to kick everyone out of queue and hope for the best. And most the cases people will re-queue again with anger.
I mean long queue time is expected, but kicking you out after few hours of queue time and start all over again is really messed up.

What is the point of putting yourself in the queue when it's going to be shuffled again as soon as the queue reaches 17000 people?

And the problem isn't "there is too many people queuing now", is "the queue system design is kicking out people within 17000 queue priority".