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  1. #11
    Player
    raunyyyc's Avatar
    Join Date
    Dec 2021
    Posts
    19
    Character
    Tellah Prime
    World
    Gilgamesh
    Main Class
    Culinarian Lv 90
    All it takes is enough people to file complaints. I just filed a complaint with the FTC. It only took 10 minutes of my time. I would encourage you all to do the same.


    Blizzard offering South Korean users a full refund after Diablo 3 errors.

    Blizzard is offering South Korean Diablo 3 players a full refund following the infamous Error 37 server issues which reared its head at the game's launch.

    This comes as the result of gamer complaints that forced the South Korean government to launch an extensive investigation into Blizzard's Seoul office last month.

    While Blizzard's refund policy initially did not allow for refunds of a title already in-use, this was at odds with South Korean law which guaranteed refunds of any product within seven days if problems were not caused by the customer.

    In a post on the Korean Battle.net, as translated by Wall Street Journal, Blizzard now states any Diablo 3 player under level 40 can apply for a refund from June 25th to July 3rd.

    Blizzard will also accept returns from users less than level 20 within two weeks of purchase from now on. Those above level 40 will not be offered a refund.

    Earlier in June the company set up additional servers throughout Korea to deal with the connectivity issues.

    By emilygera Jun 21, 2012, 7:00am EDT
    Via Eurogamer | Source Wall Street Journal
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    Last edited by raunyyyc; 12-04-2021 at 10:49 AM.