Lobby Connection Error

[Arazehl]

The Lobby Connection Error (SE) issue has been around in every expansion, yet Square Enix seems to have no intention to ever fix it. To me, SE charges for early access and yet refuses to fix a technical problem that prevent a majority of players from being able to play the game during early access, then the problem becomes a fraud because it happens in every expansion.

If you live in the USA and want to force SE and Yoshi to take this problem seriously, please file a fraud complaint with the Federal Trade Commission. SE is committing fraud by charging for a service that it could delivered to a small percentage of customers, in every expansion.

Visit the US Federal Trade Commission's fraud report page at https://www.ftc.gov/faq/consumer-pro...-complaint-ftc and file a complaint.

If enough players file a complaint, the FTC will open a file, and that will surely get Square Enix and Yoshi's attention.

I think you need to reread your license agreement. Your not guaranteed access to the game 100% of the time. And the FTC would probably chuckle at this attempt, but good luck in your endeavor.

[GenAznX]

Just because the license agreement says something does not mean certain action does not constitute fraud. If enough players complain, the FTC would look at this. My hope is just to get SE and Yoshi to pay attention and fix this.

[raunyyyc]

All it takes is enough people to file complaints. I just filed a complaint with the FTC. It only took 10 minutes of my time. I would encourage you all to do the same.


Blizzard offering South Korean users a full refund after Diablo 3 errors.

Blizzard is offering South Korean Diablo 3 players a full refund following the infamous Error 37 server issues which reared its head at the game's launch.

This comes as the result of gamer complaints that forced the South Korean government to launch an extensive investigation into Blizzard's Seoul office last month.

While Blizzard's refund policy initially did not allow for refunds of a title already in-use, this was at odds with South Korean law which guaranteed refunds of any product within seven days if problems were not caused by the customer.

In a post on the Korean Battle.net, as translated by Wall Street Journal, Blizzard now states any Diablo 3 player under level 40 can apply for a refund from June 25th to July 3rd.

Blizzard will also accept returns from users less than level 20 within two weeks of purchase from now on. Those above level 40 will not be offered a refund.

Earlier in June the company set up additional servers throughout Korea to deal with the connectivity issues.

By emilygera Jun 21, 2012, 7:00am EDT
Via Eurogamer | Source Wall Street Journal