Lobby Connection Error

[Liyonn]

I have a hunch that the 2002 error is specifically biased towards certain player accounts. There's just as many "I've been 2002'd for 10 hours straight" as there are "I got in without any problem, what's the big deal". I've been trying to log back in since 3pm and it's 11:30pm. Yet all of my friends have slid right in past me throughout that time. Yet it's just me, and only me, who still can't get in. 8 hours. EIGHT HOURS. And I'm still trying, queuing up after each 2002 and 4004. Luckily I'm a freelancer and I get work done while I wait in the queue, but this is ridiculous.

I want SE to institute an official gatekeeping system to resolve this issue, because as it stands this "error 2002" system appears to be targeting me, and all of the other people in this thread, and that's beyond unacceptable. "Free trial users to the back of the line" should be "free trial users can't log in for this period of time" please. Let's just lop this problem off at the start, don't even let them attempt to log in. Then if there are still issues, get creative. Get gatekeepy, please. If you don't want me to log in after a 2002 error? Fine, then force me to step away for an hour. Letting us lemmings flood back in immediately after again and again, and even rewarding some of us with a "you can save your spot in queue hehe" is only furthering this problem.

This game is too popular for it's own good, and unless people stop playing, this problem is only going to get worse. And covid nor the chip shortage will be letting up any time soon.

[Vandrak]

Why launch on a Friday?

[Alpheus]

4004'd for the 3rd time in a row when getting to single digits in queue. Been trying to log in for 4 hours now. The only thing i wish they did was disable World Visit for the duration of Early Access as I'm sure that's not helping matters. Though I know it was part of their plan to have it available to alleviate server specific congestion but clearly its DC-wide congestion that's forming to be the bigger issue.

[Freki42]

Well I just got off of the game but just before i shut the game down i went back to the server that I had so much trouble logging into. it was at 19 people in queue! this issue is just the massive amount of people that are looking to enjoy the game, there is nothing wrong, though I agree PC should not loose their place, AND I think the game shouldn't shut down and make you relog, but instead drop you back to character select screen or the main menu at worst.

My suggestions is if ONE world is giving you problems please try another world or another time to play. STOP ranting here and enjoy yourselves! BEST OF LUCK OUT THERE!

[Warmaku]

My suggestions is if ONE world is giving you problems please try another world or another time to play. STOP ranting here and enjoy yourselves! BEST OF LUCK OUT THERE!

cant queue other worlds they have it disabled and server transfers are also disabled rn

[Freki42]

cant queue other worlds they have it disabled and server transfers are also disabled rn

in character select, i selected the other world and a character on there and it was easy

[FelixFujiwara]

This only works if you dont get the "unable to obtain Character data" issue, which i get 100% of the times when i log in.

[Freki42]

I am also experiencing the same issues. Datacenter cannot find my character, but I can attempt to queue. Once I wait an hour or so in line, the connection to the lobby server breaks and I get a 2002 error. When I get back into the queue there are another 5 thousand or so folks ahead of me. I have not been able to log in at all (or even come close) since 6.0 went live. The biggest part of pre-release access is ACCESS. I don't regret my purchase and I understand unexpected things can happen, but an official response and expected fix update would go a long way with the community, in my opinion.

The pre-release access which was at no extra cost to you. I understand you don't regret the purchase but the queue issues IS the sheer number of players trying to play at the exact same time. the problem is the people that give up after they get to the end game and then go to something else then come back with new content and then return. this is the biggest issue as to why people here are grumbling about that because they themselves didn't expect so many to return. but it happens time and time again. they have addressed it and said they will follow up, they addressed it early on then later yesterday, and now it's about 24 hours since the last update... how much more often should they update to meet your satisfaction.

This only works if you dont get the "unable to obtain Character data" issue, which i get 100% of the times when i log in.

long before the patch, i have been getting the can't get character data issue and i've been able to log in with that, so that's not the cause of the queue issue.

[RhodesToRome]

The World Visit option from the log-in screen is a great option, in theory. However, I have not seen it work once (on Primal at least). You select the option and it gives you a "This service can not be performed at this time" or whatever. When every World is congested there is just no way for it to work.

[jonphaedrus]

I have no problem with waiting in queue; this is my third go at early access. However, the new lobby error waiting spot hold has one glaring issue, and that's the fact of if you get to what would be first in line and you're lobby server error removed from queue....you get reset to the back of the line. Today at 7:30 my husband got into queue, and it's now 11:15. He got lobby server error removed at 25. There was no possible way for him to reopen the launcher, log in, and get through the title screen before he woul dhave hit first in line.

He was sent to the back of queue.

At number 6,400.

Please, please there needs to be some sort of grace period on this that's longer than 10-15 seconds or something that's able to keep people from getting bounced. Four hours in queue, starting at 3700, and now back again at 6000, is just...it's breaking my heart.

Edit: and if your character info isn't loading on the login screen, you can't swap to login via a different world. So with lobby server errors causing trouble, that means it's almost impossible to do things like access the darn menu or try a different world. He'd be happy to do that...if he had character info!