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  1. 12-04-2021 05:49 AM #1
    OGCptLongBeard
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    Dec 2021
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    2
    Character
    Klary Everhart
    World
    Sargatanas
    Main Class
    Astrologian Lv 62

    Password or ID incorrect

    Is there a way to get around it telling me my password or ID is incorrect even tho im 100% sure its not??
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  2. 12-04-2021 06:01 AM #2
    Escalon
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    Mar 2021
    Location
    Limsa Lominsa
    Posts
    144
    Character
    Alyssia Rosenheim
    World
    Odin
    Main Class
    Thaumaturge Lv 100
    Check if you did not have scroll lock on and if you use numbers in your pass, check if num lock is on. Other than that, I suggest you contact support.
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  3. 12-04-2021 06:38 AM #3
    OGCptLongBeard
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    Dec 2021
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    2
    Character
    Klary Everhart
    World
    Sargatanas
    Main Class
    Astrologian Lv 62
    Yeah I checked and even reset my password. Nothing seems to work. Tickets already in so hopefully they get back to me soon. Dont see the sense in paying for a game i cant play.
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  4. 12-04-2021 06:44 AM #4
    Escalon
    Player
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    Mar 2021
    Location
    Limsa Lominsa
    Posts
    144
    Character
    Alyssia Rosenheim
    World
    Odin
    Main Class
    Thaumaturge Lv 100
    Just dont expect a reply soon, I think support is currently absolutely flooded with requests and issues. I would not be surprised if they do not pull 24/7 for the next 4 days to even somehow deal with it.
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  5. 12-04-2021 07:33 AM #5
    worldofneil
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    Aug 2013
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    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    I saw someone else saying the same problem and it was their VPN causing it (pretty sure they mentioned Exit Lag).

    If you're using a VPN, try without?
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  6. 12-04-2021 07:34 AM #6
    Sylve
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    Aug 2013
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    1,679
    Character
    Lyote Sharaia
    World
    Hyperion
    Main Class
    Sage Lv 90
    Quote Originally Posted by worldofneil View Post
    I saw someone else saying the same problem and it was their VPN causing it (pretty sure they mentioned Exit Lag).

    If you're using a VPN, try without?
    Can confirm that Exitlag caused this precise issue for me when the servers came up.
    Though i have it active right now with no issues.

    That said, for the OP turning it off might clear up the error as it did for me the first time.
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