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  1. #41
    Player
    keichirou's Avatar
    Join Date
    Aug 2018
    Posts
    195
    Character
    Harunah Fae
    World
    Lamia
    Main Class
    Archer Lv 50
    Quote Originally Posted by Panelo View Post
    That sure is a way to get your account banned.
    that's called retaliation and as a company present in the US that's illegal and can easily transform into a lawsuit and we know what a lawyers wet dream is , sue a big company
    (0)

  2. #42
    Player
    MilkieTea's Avatar
    Join Date
    Dec 2020
    Location
    Interdimensionality
    Posts
    2,134
    Character
    C'erise Vanesse
    World
    Maduin
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by keichirou View Post
    that's called retaliation and as a company present in the US that's illegal and can easily transform into a lawsuit and we know what a lawyers wet dream is , sue a big company
    Your account wont get banned however it will get locked as they assume you're protesting a charge for a valid reason, like, "Hey I didn't pay for this, my account was hacked," and not "I want SE to do something impossible and let me into the game IMMEDIATELY"
    (7)
    Off-Topic Discussion Megathread: https://forum.square-enix.com/ffxiv/threads/434886-Off-Topic-Discussion-Megathread
    Quote Originally Posted by Stormpeaks View Post
    No thanks. Housing is fine as it is

  3. #43
    Player
    Panelo's Avatar
    Join Date
    Dec 2021
    Posts
    8
    Character
    Panelo Yggdrasil
    World
    Midgardsormr
    Main Class
    Paladin Lv 90
    It's not though. Read the ToS you said you agreed to.
    (0)

  4. #44
    Player
    Sylve's Avatar
    Join Date
    Aug 2013
    Posts
    1,679
    Character
    Lyote Sharaia
    World
    Hyperion
    Main Class
    Sage Lv 90
    Quote Originally Posted by keichirou View Post
    that's called retaliation and as a company present in the US that's illegal and can easily transform into a lawsuit and we know what a lawyers wet dream is , sue a big company
    Chargebacks incur a cost to the vendor.
    They're a valid way to recoup money that shouldn't have been charged to your account but they're also commonly used for fraud.

    SE isn't the only game company that will ban your account if you hit them with a chargeback.
    Chargebacks are a last resort option when all other avenues have been exhausted. There is a lot of work on the bank and vendors side to process them.
    Refunds and Chargebacks are handled very differently.
    Unlike refunds, chargebacks come with additional fees for the merchant and increase a merchant's chargeback ratio. If a merchant's chargeback ratio exceeds certain thresholds, often around 1%, it can result in serious consequences, including fines, higher fees, higher reserve requirements, or even the termination of a merchant's account. A voluntary refund, however, is strictly a matter between the merchant and the customer.
    If you want a refund, fine. Ask for a refund.
    You can even refund Endwalker through Steam or the SE store, provided you haven't unlocked the Access Code. And if you've unlocked the Access Code, Then surely you're clever enough to have applied that code to your account, providing the access the OP so clearly craves.

    But companies hate chargebacks with a passion and crack down hard on you if you use do it. Account termination or bans is fairly common practice.
    (3)

  5. #45
    Player
    Komarimono's Avatar
    Join Date
    Jun 2019
    Location
    Ivalice
    Posts
    386
    Character
    Komari Mono
    World
    Excalibur
    Main Class
    Dark Knight Lv 100
    Funnily enough, they are on Steam. Why are they asking for a refund, when they can refund it easily, since games not officially launched yet? Sure, you can't refund the base game, but you've always been able to refund the DLC.

    So... basically it's just a drama thread.
    (1)

  6. #46
    Player
    Dyvid's Avatar
    Join Date
    Mar 2011
    Location
    Maelstrom
    Posts
    3,057
    Character
    Dyvid Pandemonium
    World
    Adamantoise
    Main Class
    Blacksmith Lv 90
    Quote Originally Posted by lezard21 View Post
    Wow, thanks. This is the fabled helpful FF community I was told about it seems
    Don't get mad because you don't get the answers you want. Truth is you didn't buy early access, you pre-ordered the xpac that include early access. Huge difference.
    (4)

  7. #47
    Player
    skywarnmc27's Avatar
    Join Date
    Aug 2021
    Posts
    14
    Character
    Bartholomew Fatima
    World
    Lamia
    Main Class
    Gladiator Lv 41
    As long as game subscription time is not used then you are correct. If your still charged and not able to play that is a whole different beast.
    (0)

  8. #48
    Player
    VforVendetta's Avatar
    Join Date
    Apr 2014
    Posts
    22
    Character
    V'for Vendetta
    World
    Famfrit
    Main Class
    Pugilist Lv 54
    I can't believe all the defenders of this product. I have to assume these are fake. That or too many people who don't work and just stay logged in all day.
    (0)

  9. #49
    Player
    Phaty's Avatar
    Join Date
    Sep 2021
    Posts
    112
    Character
    Jojo Bizzare
    World
    Cactuar
    Main Class
    Black Mage Lv 100
    You basically got it since early access was 4 days early and they gave 7 days free game time
    (1)

  10. #50
    Player
    Kacho_Nacho's Avatar
    Join Date
    Jul 2015
    Location
    Gridania
    Posts
    2,693
    Character
    Kacho Nacho
    World
    Coeurl
    Main Class
    White Mage Lv 99
    Quote Originally Posted by Lanadra View Post
    We at least know that such devastation was not their intention.
    HA! That actually made laugh in real life. Thanks!
    (0)

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