Worst Customer Experience Ever

[agbear9]

I see this and cringe, they've done everything they can to alleviate server load. Semi conductor issue, I work in procurement, its almost anywhere 6 months to 2 year wait time for semi conductor material, many many place are already in line so Im sure square is on the far end of the list. Dont treat this as it just affecting you, its world wide, the biggest issue isnt materials, its man power most places are working at 50% man power capacity as compared to pre covid.

Everything you said. The only tech that you can find that does not have an issue is TVs and monitors. I walk into an Best Buy and I see a mountain of TV's like almost wall to wall TVs. All at MSRP.

[Qyla]

I really like this game, it is amazing...I got to play today during the day and was amazed at the complete lack of issues and small ques. I thought, 'SE kicks ass!' Then I went AFK to do dinner with my family and came back to 5k+ ques...what makes me sad is all the ppl that are so stalwart in their defense of SE...we were warned, it is to be expected, had the most concurrent players on Steam, just play in 2 weeks...
FFXIV was the 10th most played games today with a peak of 87,831...compared to MIR4, Rust, NW [on the low end]. New World is new and somehow they go the servers go get 131k players at peak. This is completely inexcusable that ppl cannot log into the game. Ques of 5k that go down so slow if you are in que you will get dropped and have to que again. Just terrible. To defend this kind of issue speaks to the massive good will this game has with their community. As someone why appreciates FFXIV as a masterful storytelling experience I am not not blinded to the fact that this is just terrible. Really sad.

[Freki42]

You do realize who BACKS and published New World, oh yea also they are hosting them on their own servers! AMAZON.... you think SE has the appropriation power that AMAZON does? it just purchases what it wants and other hope there is something left. Also NEW world had brand new servers being build during the pandemic and didn't have any issues because of AMAZON again. SE had their severs already set and they were not engaged in major server upgrades till just early to mid 2021 and just could not get the equipment fast enough.