Worst Customer Experience Ever

[JohncarterIx]

think thats bad my charters are gone and i got to start over again lvl 1 from 60 i hated the walk when you die

[Kurithas]

So what do you want FF14 Devs to do? Magically appearify semiconductors? Make it so the pandemic doesn't exist anymore? Skirt around government laws to do things under the table?

Like, I don't get what you want to happen?

I suppose in terms of what we'd like to happen, a couple more servers wouldn't go a miss. Sure there's a semiconductor shortage but they're still being manufactured, it hasn't come to a standstill. And it's not an impossible scenario to do some form of deal with someone to secure the hardware to create those servers. Squenix even acknowledged a while ago that there's been a huge increase in player membership so that could've been the timely prompt they needed get those servers up and running before the expansion came out.

[MilkieTea]

I suppose in terms of what we'd like to happen, a couple more servers wouldn't go a miss. Sure there's a semiconductor shortage but they're still being manufactured, it hasn't come to a standstill. And it's not an impossible scenario to do some form of deal with someone to secure the hardware to create those servers. Squenix even acknowledged a while ago that there's been a huge increase in player membership so that could've been the timely prompt they needed get those servers up and running before the expansion came out.

https://na.finalfantasyxiv.com/lodes...0acb6c23ccd07f

[Tyberius82]

I suppose in terms of what we'd like to happen, a couple more servers wouldn't go a miss. Sure there's a semiconductor shortage but they're still being manufactured, it hasn't come to a standstill. And it's not an impossible scenario to do some form of deal with someone to secure the hardware to create those servers. Squenix even acknowledged a while ago that there's been a huge increase in player membership so that could've been the timely prompt they needed get those servers up and running before the expansion came out.

Again, it was either delay and warn, or wait the pandemic out. They are working with what they can. You're right, semiconductors are not at a standstill, but they are backed up worse than a Lala who ate a tonze of fiber based cookies.


The Explosion of players that you and Perplexity keep mentioning, happened after that semiconductor shortage started - just like any other company who depends on them, they tried to work with what they have.

[Kurithas]

https://na.finalfantasyxiv.com/lodes...0acb6c23ccd07f

I've got a couple of Raspberry Pi 4s they could borrow, you think that'd help?

[hynaku]

It is unacceptable because they have had years to beef up there servers for the future player base they would have.

[Kinesthe]

I see this and cringe, they've done everything they can to alleviate server load. Semi conductor issue, I work in procurement, its almost anywhere 6 months to 2 year wait time for semi conductor material, many many place are already in line so Im sure square is on the far end of the list. Dont treat this as it just affecting you, its world wide, the biggest issue isnt materials, its man power most places are working at 50% man power capacity as compared to pre covid.

[Melithalie]

It is unacceptable because they have had years to beef up there servers for the future player base they would have.

Yes, because a few years ago they TOTALLY predicted the massive influx of players in this year alone.

Spoiler alert: They did not expect that massive influx of new players at any given time, especially not during what is traditionally a massive lull in active players that is standard at the end of an expansion.

[agbear9]

I suppose in terms of what we'd like to happen, a couple more servers wouldn't go a miss. Sure there's a semiconductor shortage but they're still being manufactured, it hasn't come to a standstill. And it's not an impossible scenario to do some form of deal with someone to secure the hardware to create those servers. Squenix even acknowledged a while ago that there's been a huge increase in player membership so that could've been the timely prompt they needed get those servers up and running before the expansion came out.

Have you tired buying a GPU? Have you read about the issues car companies are having right now?

About the only tech that you won't have any issues with are TVs and monitors. Everything else is back logged.

[agbear9]

I see this and cringe, they've done everything they can to alleviate server load. Semi conductor issue, I work in procurement, its almost anywhere 6 months to 2 year wait time for semi conductor material, many many place are already in line so Im sure square is on the far end of the list. Dont treat this as it just affecting you, its world wide, the biggest issue isnt materials, its man power most places are working at 50% man power capacity as compared to pre covid.

Everything you said. The only tech that you can find that does not have an issue is TVs and monitors. I walk into an Best Buy and I see a mountain of TV's like almost wall to wall TVs. All at MSRP.