Name Change and Log-in Issue

[LukeEmerald]

I have an alt I decided to race-change via fantasia to Male Viera with the new expansion. I also bought a name change for this same character. I haven't logged in on this character since the new patch/content update. I am continually met with the message "A name change is required to log in with this character". When I right click and select "change name" I am also getting this prompt. I have also purchased multiple emotes and 2 heroe's journey's from the store for this character so I would like this to be resolved or to be refunded.

[Ragnite12]

Having the same issue

[Bykireto]

Having the same issue as well, it's not the first time this happens...

I don't mind 2000+ queue, but not even able to even get into one is annoying.

[iPrinny]

Also having this problem, the queues don't bother me but being locked out completely is driving me nuts.

[Matsuri-Mint]

Having the same problem here

[Ayuhra]

It's because the server is congested and cannot access character data and thus you cannot rename or use a fantasia.

I'm in the same boat so I guess I just blocked myself from playing for a few weeks until the server congestion goes down. I'm not smart.

[RBGCube]

Same, going to set my alarm clock until extreme early morning and hope for the best. BTW - This strategy can also help for housing savage. No guarantees.

[Dalrend]

Apparently in the same boat, bought the name change, then used the fantasia, pulled off the stuff, logged out, couldn't change it or anything. guess thats what I get for trying to do it during high traffic based hours. should have done it earlier this morning instead of being a dunce by doing it now.

[Ayuhra]

I had wanted to see the dungeons blind while that was still socially acceptable. So I'm bummed.

[Tartun]

Same issue, name changed after race changing and now i'm locked out of the game. right clicked on my character and there is an option. "Change Name" after selecting it I get this message "A name change is requied to log in with this character"