Game crashes with DX11 errors after EW update

[ChellaFeathers]

I've been having this exact issue. I reinstalled for the 4th time last night and was able to get into the game on DX11 for about 12 minutes. Audio was eldritch horror garbles. Crashed while loading into my house and got an error:
"The Instruction at 0x00007FFAEA038191 referenced memory at 0x000000000000108. The memory could not be read."

After that it continued to crash as soon as I launched the game. No error, just full shut down of game.

I can play in DX9 but it's very rough. Many NPCs don't even load.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Neena\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
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SYSTEM_SOUND_DRIVER_DATE 10/19/2020 17:00:00
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FFXIVLauncher
2021-12-18 04_06_37-FINAL FANTASY XIV.png ‎- Photos
Home / Twitter and 2 more pages - Personal - Microsoft Edge
Elgato Sound Capture
Microsoft Text Input Application
Spotify Premium
Stream Raiders
Steam


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[Babby_Josuke]

Although I can't be sure, this sounds like it could be a registry error. Do you have an antivirus/ PC cleaning program that can go through and delete old registry files?
This is my guess because the error is saying a reference link in a program is leading to something incorrect or improperly formatted. The registry is a list that the windows OS keeps of settings and programs, but sometimes the list doesn't get updated correctly when things are uninstalled. I use CCleaner, which is free and trustworthy. Hopefully this helps the issue, but if not it is at least good maintenance to keep your computer working well.

[Larirawiel]

SYSTEM_SOUND Headphones (8- Arctis 7 Game)

Hey, try this:
https://forum.square-enix.com/ffxiv/...=1#post5744841



Cheers

[ChellaFeathers]

Hey, try this:
https://forum.square-enix.com/ffxiv/...=1#post5744841



Cheers

Thanks for the suggestion, but it didn't help. Back to the drawing board.

Although I can't be sure, this sounds like it could be a registry error...

I actually went in and did this and it worked... sort of. After cleaning registry with CCCleaner I was able to play in DX11! Sound was still a mess but otherwise worked fine. Unfortunately when I close the game it goes back to being broken... thus- every time i log out I run the registry repair to get back into the game.

I don't know computer stuff, but it seems like there is an issue with the game changing or breaking something when it boots up since I have to repair every time I log out?

Not a fix, but seems to be a bandaid until we can get some sort of help from SE.

This is no longer working.