Game crashes with DX11 errors after EW update

[Gwenorai]

Same issues; directX errors started popping up after the patch. I've tried multiple 'fixes' that have been suggested in previous posts: both here, Reddit and the AMD forums.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Gwenorai\OneDrive\Documents
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FFXIVLauncher
iCUE
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Mail
Microsoft Text Input Application


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D:\Steam\steam.exe 00001D28
D:\Steam\steamapps\common\wallpaper_engine\wallpaper32.exe 00003DF4
D:\reWASD\reWASDEngine.exe 000016C0

[ChellaFeathers]

I've been having this exact issue. I reinstalled for the 4th time last night and was able to get into the game on DX11 for about 12 minutes. Audio was eldritch horror garbles. Crashed while loading into my house and got an error:
"The Instruction at 0x00007FFAEA038191 referenced memory at 0x000000000000108. The memory could not be read."

After that it continued to crash as soon as I launched the game. No error, just full shut down of game.

I can play in DX9 but it's very rough. Many NPCs don't even load.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Neena\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

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SYSTEM_CPU Intel(R) Core(TM) i5-10600K CPU @ 4.10GHz (12 CPUs), ~4.1GHz
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SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.398GB SYSTEM_FREEDISC_SPACE 612.772GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.004GB SYSTEM_FREEDISC_SPACE 2872.359GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060
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SYSTEM_INPUT {99BFED70-8A49-11EB-8008444553540000}
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-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
2021-12-18 04_06_37-FINAL FANTASY XIV.png ‎- Photos
Home / Twitter and 2 more pages - Personal - Microsoft Edge
Elgato Sound Capture
Microsoft Text Input Application
Spotify Premium
Stream Raiders
Steam


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
AutoHotkey 1.1.33.10
Lachhh Tools
Dropbox
Google Chrome
Ultraleap Tracking
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OBS Studio
Origin
Razer Synapse
Elgato USB Audio Device Driver v4.87.0
Steam
Stream Raiders
TeamViewer
Unity
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
UE4 Prerequisites (x64)
Adobe AIR
CLIP STUDIO PAINT 1.10.13
Java 8 Update 281
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30133
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30133
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.29.30133
CLIP STUDIO 1.10.13
Java Auto Updater
Lachhh Tools
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Realtek Ethernet Controller Driver
Minecraft Launcher
Microsoft Windows Desktop Runtime - 5.0.5 (x64)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.29.30133
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Streamlabs OBS 1.0.5
CPUID CPU-Z 1.95
Greenshot 1.2.10.6
Krita (x64) 4.4.2
DEEEER Simulator: Your Average Everyday Deer Game
Phantasy Star Online 2 New Genesis
Fall Guys: Ultimate Knockout
Black Skylands
Hades
Wobbledogs
LOST EPIC
VRoid Studio
Bunhouse
Terra Nil Demo
Starbound
No Man's Sky
100% Orange Juice
Children of Morta
CrossCode
DARK SOULS™ III
FINAL FANTASY IX
Stardew Valley
Slime Rancher
VRChat
Witch It
Stream Avatars
Heroes of Hammerwatch
CODE VEIN
GRIS
Muse Dash
The Void Rains Upon Her Heart
Re:Legend
Pummel Party
Valheim
Virgo Versus the Zodiac
Cheeky Chooks
Trials of Mana
Sparklite
Eastward
SteelSeries GG 12.2.0
VLC media player
WinRAR 6.00 (64-bit)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Elgato Game Capture HD
Elgato Wave Link
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft .NET Runtime - 5.0.5 (x64)
Microsoft Update Health Tools
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Chipset Device Software
Logitech G HUB
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Pentablet version 1.6.4.210329
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Intel(R) Management Engine Components
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30133
Bonjour
Intel(R) Management Engine Components
Microsoft Windows Desktop Runtime - 5.0.5 (x64)
DaVinci Resolve
Dynamic Application Loader Host Interface Service
Intel(R) Icls
Windows PC Health Check
NVIDIA Graphics Driver 496.13
NVIDIA GeForce Experience 3.24.0.123
NVIDIA Optimus Update 39.2.2.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.2.2.0
NVIDIA FrameView SDK 1.2.4999.30397803
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.38.92
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.24.0.123
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
Intel(R) LMS
Microsoft .NET Host FX Resolver - 5.0.5 (x64)
Microsoft .NET Host - 5.0.5 (x64)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Intel(R) Management Engine Driver
UE4 Prerequisites (x64)
4K Capture Utility
StreamFX (for OBS Studio) version 0.10.1.0
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30133
Blackmagic RAW Common Components
DaVinci Resolve Control Panels
Unity Hub 2.4.3


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00001B08
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003D6C
C:\Program Files (x86)\Dropbox\Client\136.4.4345\QtWebEngineProcess.exe 00004858
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00004230
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00002AC0
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002618
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00004170
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00003FE4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000A28
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001D24
C:\Program Files\Elgato\SoundCapture\SoundCapture.exe 000006E8
C:\Program Files\LGHUB\lghub.exe 00003918
C:\Program Files\LGHUB\lghub_agent.exe 00003890
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002300
C:\Program Files\Pentablet\PentabletService.exe 00000620
C:\Program Files\SteelSeries\GG\SteelSeriesEngine.exe 00004B3C
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Cortana.exe 00003C34
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Win32Bridge.Server.exe 00003E58
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000008A4
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBar.exe 00000390
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00004FD4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21111.123.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002B30
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21111.10511.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002ACC
C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.174.631.0_x86__zpdnekdrzrea0\Spotify.exe 0000436C
C:\Users\Neena\AppData\Local\Discord\app-1.0.9003\Discord.exe 000037AC
C:\Windows\Explorer.EXE 00001A7C
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_3dd75df32535321a\RtkAudUService64.exe 00002804
C:\Windows\System32\RuntimeBroker.exe 00002A30
C:\Windows\System32\SecurityHealthSystray.exe 00002D80
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001968
C:\Windows\System32\smartscreen.exe 000008CC
C:\Windows\System32\svchost.exe 00002298
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002708
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002694
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002FEC
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000038C0
C:\Windows\system32\ApplicationFrameHost.exe 0000447C
C:\Windows\system32\DllHost.exe 00003AE4
C:\Windows\system32\SearchProtocolHost.exe 00001C84
C:\Windows\system32\SettingSyncHost.exe 00002B4C
C:\Windows\system32\conhost.exe 00002654
C:\Windows\system32\sihost.exe 00002328
C:\Windows\system32\svchost.exe 00004C34
C:\Windows\system32\taskhostw.exe 0000200C
C:\Windows\system32\wbem\unsecapp.exe 00003198
E:\Elgato\WaveLink\AudioRoutingHelper.exe 000032DC
E:\Elgato\WaveLink\WaveLink.exe 000032FC
E:\Greenshot\Greenshot.exe 00002AB8
E:\Leap Motion\Ultraleap\TrackingControlPanel\bin\TrackingControlPanel.exe 00003EA8
E:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00004B30
E:\Steam\steam.exe 000031E0
E:\Stream Raiders\game\StreamRaiders.exe 00002A4C
E:\Stream Raiders\game\StreamRaiders_Data\Plugins\ZFGameBrowser.exe 000031CC
E:\Stream Raiders\game\UnityCrashHandler64.exe 00003D3C
E:\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00003D70

[Babby_Josuke]

Although I can't be sure, this sounds like it could be a registry error. Do you have an antivirus/ PC cleaning program that can go through and delete old registry files?
This is my guess because the error is saying a reference link in a program is leading to something incorrect or improperly formatted. The registry is a list that the windows OS keeps of settings and programs, but sometimes the list doesn't get updated correctly when things are uninstalled. I use CCleaner, which is free and trustworthy. Hopefully this helps the issue, but if not it is at least good maintenance to keep your computer working well.

[Larirawiel]

SYSTEM_SOUND Headphones (8- Arctis 7 Game)

Hey, try this:
https://forum.square-enix.com/ffxiv/...=1#post5744841



Cheers

[ChellaFeathers]

Hey, try this:
https://forum.square-enix.com/ffxiv/...=1#post5744841



Cheers

Thanks for the suggestion, but it didn't help. Back to the drawing board.

Although I can't be sure, this sounds like it could be a registry error...

I actually went in and did this and it worked... sort of. After cleaning registry with CCCleaner I was able to play in DX11! Sound was still a mess but otherwise worked fine. Unfortunately when I close the game it goes back to being broken... thus- every time i log out I run the registry repair to get back into the game.

I don't know computer stuff, but it seems like there is an issue with the game changing or breaking something when it boots up since I have to repair every time I log out?

Not a fix, but seems to be a bandaid until we can get some sort of help from SE.

This is no longer working.