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  1. 01-13-2022 12:29 AM #51
    Puss_Kat
    Player
    Puss_Kat's Avatar
    Join Date
    Jan 2022
    Posts
    132
    Character
    Puss Kat
    World
    Cerberus
    Main Class
    Scholar Lv 80
    Quote Originally Posted by Brandter View Post
    It's their job to make sure that the client is stable and crashes don't happen, what world do you live in? There's nothing wrong with people's hardware, it's an unstable client.
    End user software operating on D3D11 and earlier cannot cause a PC to lock up, shutdown or bsod a computer in the absence of hardware, driver or flaws in the operating system.

    It is not Squares job to ensure that unstable PC's and faulty consoles function at the expense of end users who do not have faulty devices - as the only way to do so is to reduce graphical and computational load on the device to pull it off.

    Sadly your ignorance is way too common place thanks to PC's being so accessible in this decade.

    Quote Originally Posted by RhysRaine View Post
    Hi, I've been playing for 5 months and just realized I can't open the game trough ffxiv_dx11.exe and always open with the ffxivboot.exe

    There were several times when launchers failed to run when I turned on the DX11.

    Is there anything I can do to fix that?

    Here's my Display log




    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Windows\Documents
    FINAL FANTASY XIV ONLINE E:\SquareEnix\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz (6 CPUs), ~2.9GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS BIOS Date: 01/09/19 16:06:06 Ver: 05.0000C
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16313.898MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18745.898MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.269GB SYSTEM_FREEDISC_SPACE 2.014GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.066GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.413GB SYSTEM_FREEDISC_SPACE 201.300GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.729GB SYSTEM_FREEDISC_SPACE 47.001GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 4018.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8156.949 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5671
    SYSTEM_GRAPHICS_DRIVER_DATE 9/30/2020 07:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    you're on a driver that had some issues with DXGI/D3D11 updating to 472.39 at the least is recommended as 496+ has ongoing issues and the official 511 release till friday , but your description sounds like the D3D runtime issue mentioned in one of my prior posts.



    To be clear, the Launcher is always executed via ffxivboot.exe (though there is also ffxivboot64.exe now, which isn't used by default), you cannot start the game directly from ffvix_dx11.exe or ffxiv.exe.
    (1)
    Last edited by Puss_Kat; 01-13-2022 at 12:38 AM.
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  2. 01-14-2022 12:42 PM #52
    Veritas-Ancora
    Player
    Veritas-Ancora's Avatar
    Join Date
    Oct 2013
    Location
    Gridania
    Posts
    898
    Character
    Mother Vain
    World
    Gilgamesh
    Main Class
    Reaper Lv 100
    Just crashed during my raid. Hoping this gets fixed.
    (0)
    _________________________________________________________________________________________________________________________

    Mother Vain
    Founding Leader for <TAINT> on Gilgamesh, the world's largest LGBTQIA+ gaming community
    Giving OVER 3,000+ human beings around the world somewhere to call home since ARR beta.
    https://tiny.cc/taintinvite/
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  3. 01-15-2022 12:08 AM
    Puss_Kat

    Player

    Reason
    reply to old post
  4. 01-15-2022 12:28 AM #53
    Loki
    Player
    Loki's Avatar
    Join Date
    Mar 2011
    Location
    Uldah
    Posts
    1,252
    Character
    Loki Vanheim
    World
    Spriggan
    Main Class
    Scholar Lv 90
    Hi,

    Since Endwalker i have dx11 crashes, i reinstalled my game it fixed it until FF14 6.05.
    I crash only on Endwalker content, i can't raid/dailies/trial, i can go to endwalker areas, craft, gather items, check my servants etc.

    It becomes really frustrating, if someone can help me please >.< i have those crashes only on FF14, and i have never had this kind of trouble since 1.0....




    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Loki\Documents
    FINAL FANTASY XIV - A Realm Reborn L:\FF 14\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 3 Region 3
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride *.local


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Famille 64 bits (6.2, build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 08/11/15 14:22:01 Ver: V1.12B1
    SYSTEM_LANGUAGE français (Paramètres régionaux*: français)
    SYSTEM_MEMORY 16332.613MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 22732.613MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.566GB SYSTEM_FREEDISC_SPACE 146.886GB
    SYSTEM_STORAGE L:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 860.652GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 6GB
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1060 6GB
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 6052.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8166.307 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9729
    SYSTEM_GRAPHICS_DRIVER_DATE 12/15/2021 01:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND C27F390 (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {8D9DC0AD-B943-4E37-ADCA-340F88AE7470}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.38.94
    SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
    SYSTEM_SOUND_DRIVER_DATE 9/23/2021 01:00:00
    SYSTEM_SOUND Haut-parleurs (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {19439D53-AB9C-4652-A106-B2D3F426D5CA}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8186
    SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
    SYSTEM_SOUND_DRIVER_DATE 6/14/2017 01:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Souris
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Clavier
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C4488DA0-99F3-11E5-8001444553540000}
    SYSTEM_INPUT_NAME USB Multimedia Cordless Kit
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C448B4B0-99F3-11E5-8002444553540000}
    SYSTEM_INPUT_NAME USB Multimedia Cordless Kit
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 56 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {9A901F90-38C8-11E6-8001444553540000}
    SYSTEM_INPUT_NAME USB Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {9A9094C0-38C8-11E6-8002444553540000}
    SYSTEM_INPUT_NAME USB Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {9A9094C0-38C8-11E6-8003444553540000}
    SYSTEM_INPUT_NAME USB Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2048 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C0222A90-99F5-11E5-8001444553540000}
    SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
    SYSTEM_INPUT {9A90BBD0-38C8-11E6-8004444553540000}
    SYSTEM_INPUT_NAME USB Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Assistance technique - Ecrire un nouveau sujet - Google Chrome
    Pense-bêtes
    Microsoft Text Input Application
    Groove Musique
    Paramètres
    Pense-bêtes


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Adobe AIR
    Adobe Help Manager
    Adobe Widget Browser
    Google*Chrome
    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    Origin
    Rockstar Games Launcher
    Rockstar Games Social Club
    SFR - Kit de connexion
    Skype version 8.59
    Steam
    Mouse driver v1.1
    Ubisoft Connect
    Assassin's Creed Valhalla
    VLC media player
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Microsoft_VC90_CRT_x86
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
    ph
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Java 8 Update 311
    Microsoft VC++ redistributables repacked.
    bl
    FINAL FANTASY XIV - A Realm Reborn
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Java Auto Updater
    Microsoft_VC90_MFC_x86
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    MSI Super Charger
    Microsoft Visual C++ 2005 Redistributable
    Microsoft_VC80_CRT_x86
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
    Adobe Photoshop CS6 version 13.0.1
    Google Update Helper
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
    Adobe Help Manager
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
    Sound Blaster Cinema 2
    Microsoft_VC90_MFCLOC_x86
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Launcher Prerequisites (x64)
    F-Secure Ultralight 1.0.5438.0 (release) (cc0c4f981bd2f23d1e5e325af11ed0a0ecf2a348)
    Intel(R) Trusted Connect Service Client x86
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Logiciel pour périphérique à chipset Intel®
    OpenOffice 4.1.2
    Qualcomm Atheros Killer Performance Suite
    Microsoft Windows Desktop Runtime - 3.1.11 (x64)
    Adobe Widget Browser
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Epic Games Launcher
    Intel(R) Trusted Connect Services Client
    Adobe AIR
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    CCleaner
    SFR Cybersécurité
    SFR Cybersécurité Agent
    New World
    Red Dead Redemption 2
    Dishonored
    Resident Evil 6
    Assassin's Creed IV Black Flag
    METAL GEAR SOLID V: THE PHANTOM PAIN
    METAL GEAR SOLID V: GROUND ZEROES
    Dishonored 2
    Resident Evil 7 Biohazard
    Divinity: Original Sin 2
    I am Setsuna
    Expeditions: Viking
    Pillars of Eternity II: Deadfire
    FINAL FANTASY XV WINDOWS EDITION
    DRAGON BALL FighterZ
    Wasteland 3
    DRAGON QUEST® XI: Echoes of an Elusive Age™
    A Plague Tale: Innocence
    Assassin's Creed Odyssey
    Mortal Kombat 11
    TeamSpeak 3 Client
    VLC media player
    WinRAR 5.90 (64-bit)
    Contrôle d’intégrité du PC Windows
    Microsoft .NET Core Host - 3.1.11 (x64)
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft .NET Core Runtime - 3.1.11 (x64)
    7-Zip 9.20 (x64 edition)
    Microsoft Update Health Tools
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Intel(R) Rapid Storage Technology
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    Bonjour
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Windows Desktop Runtime - 3.1.11 (x64)
    Epic Games Launcher Prerequisites (x64)
    Microsoft VC++ redistributables repacked.
    DriversCloud.com
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft .NET Core Host FX Resolver - 3.1.11 (x64)
    Intel(R) Management Engine Driver
    Intel(R) Chipset Device Software
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
    Intel(R) Management Engine Components
    NVIDIA Pilote graphique 497.29
    NVIDIA GeForce Experience 3.24.0.123
    NVIDIA Optimus Update 39.2.2.0
    NVIDIA Logiciel système PhysX 9.21.0713
    Mises à jour NVIDIA 39.2.2.0
    NVIDIA FrameView SDK 1.2.4999.30397803
    NVIDIA SHIELD Streaming
    NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
    NVIDIA Pilote audio HD : 1.3.38.94
    NVIDIA Install Application
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.24.0.123
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.39.0.0
    Intel(R) Trusted Connect Service Client x64
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Killer Performance Driver Suite
    Intel(R) ME UninstallLegacy
    Update for Windows 10 for x64-based Systems (KB4023057)
    Intel(R) Management Engine Components
    Intel(R) Rapid Storage Technology


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00001D10
    C:\Program Files (x86)\Creative\Sound Blaster Cinema 2\Sound Blaster Cinema 2\SBCinema2.exe 00001ADC
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001F50
    C:\Program Files (x86)\MSI\Super Charger\Super Charger.exe 00003044
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00007648
    C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00000DEC
    C:\Program Files\Killer Networking\Killer Control Center\KillerControlCenter.exe 00007210
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000540
    C:\Program Files\SFR Cybersécurité\SFR Cybersécurité\bdagent.exe 00001018
    C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_4.2.2.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe 0000290C
    C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 0000789C
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21113.36.0_x64__8wekyb3d8bbwe\YourPhone.exe 00007430
    C:\Program Files\WindowsApps\Microsoft.ZuneMusic_10.21102.11411.0_x64__8wekyb3d8bbwe\Music.UI.exe 00000D34
    C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21111.10511.0_x64__8wekyb3d8bbwe\Video.UI.exe 00001644
    C:\Users\Loki\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000032C4
    C:\WINDOWS\Explorer.EXE 0000070C
    C:\WINDOWS\System32\svchost.exe 00002D44
    C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000039FC
    C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000051A0
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000051D4
    C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002BB4
    C:\WINDOWS\system32\ApplicationFrameHost.exe 000004C0
    C:\WINDOWS\system32\DllHost.exe 00002CF0
    C:\WINDOWS\system32\SettingSyncHost.exe 00006E4C
    C:\WINDOWS\system32\conhost.exe 00004538
    C:\WINDOWS\system32\sihost.exe 000079BC
    C:\WINDOWS\system32\svchost.exe 00002EA0
    C:\WINDOWS\system32\taskhostw.exe 00002624
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000044B0
    C:\Windows\System32\RuntimeBroker.exe 00002F94
    C:\Windows\System32\SecurityHealthSystray.exe 0000242C
    C:\Windows\System32\TiltWheelMouse.exe 00003930
    C:\Windows\System32\oobe\UserOOBEBroker.exe 00002C2C
    C:\Windows\System32\rundll32.exe 00001AC8
    L:\FF 14\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000BCC
    L:\FF 14\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00007264

    --------------------

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  5. 01-15-2022 01:29 AM #54
    Puss_Kat
    Player
    Puss_Kat's Avatar
    Join Date
    Jan 2022
    Posts
    132
    Character
    Puss Kat
    World
    Cerberus
    Main Class
    Scholar Lv 80
    Get rid of the killer software and use the launchers restore feature to correct the corrupt files you're probably suffering from
    Update your Realtek audio driver, you're on an ancient 2017 release and update to Game Ready driver 511.23
    (2)
    Last edited by Puss_Kat; 01-15-2022 at 01:32 AM.
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  6. 01-16-2022 01:35 AM #55
    Loki
    Player
    Loki's Avatar
    Join Date
    Mar 2011
    Location
    Uldah
    Posts
    1,252
    Character
    Loki Vanheim
    World
    Spriggan
    Main Class
    Scholar Lv 90
    Quote Originally Posted by Puss_Kat View Post
    Get rid of the killer software and use the launchers restore feature to correct the corrupt files you're probably suffering from
    Update your Realtek audio driver, you're on an ancient 2017 release and update to Game Ready driver 511.23
    Thank you so much for your time and your kindness
    I think everything is fine now ^^
    take care
    (0)
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  7. 01-16-2022 06:00 AM #56
    Feliciadragon
    Player
    Feliciadragon's Avatar
    Join Date
    Dec 2014
    Posts
    1
    Character
    Felicia Dragon
    World
    Adamantoise
    Main Class
    Arcanist Lv 80

    Also crashing with DirectX11

    My game crashes when I try to launch with DirectX 11 enabled. I get this message:https://ibb.co/yd32jVW

    I have tried all of the steps in this article https://gamertweak.com/ff14-directx-11-crash-fix/, and also tried CC Cleaner. After using CC cleaner the first time, I was able to play with DirectX 11 enabled for a couple of days, and then the error started again. Please help!

    I can switch to DirectX 9 and the game will start up, but the screen freezes frequently, and then shortly I crash again. Here is the system info from the launcher.

    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\felic\OneDrive\Documents
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU AMD Ryzen 7 4700G with Radeon Graphics (16 CPUs), ~3.6GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS F.13
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 15748.063MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 33156.063MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 476.056GB SYSTEM_FREEDISC_SPACE 228.051GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.513GB SYSTEM_FREEDISC_SPACE 931.305GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS AMD Radeon(TM) Graphics
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x1636)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 495.969 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 7874.031 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\windows\System32\DriverStore\FileRepository\u0373572.inf_amd64_20b1fa37f72a81a5\B372529\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0373572.inf_amd64_20b1fa37f72a81a5\B372529\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0373572.inf_amd64_20b1fa37f72a81a5\B372529\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0373572.inf_amd64_20b1fa37f72a81a5\B372529\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.13026.0003
    SYSTEM_GRAPHICS_DRIVER_DATE 10/4/2021 18:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS AMD Radeon(TM) Graphics
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x1636)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 495.969 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 7874.031 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\windows\System32\DriverStore\FileRepository\u0373572.inf_amd64_20b1fa37f72a81a5\B372529\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0373572.inf_amd64_20b1fa37f72a81a5\B372529\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0373572.inf_amd64_20b1fa37f72a81a5\B372529\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0373572.inf_amd64_20b1fa37f72a81a5\B372529\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.13026.0003
    SYSTEM_GRAPHICS_DRIVER_DATE 10/4/2021 18:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND 1 - DELL UZ2315H (AMD High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {2382C886-DF91-4C88-964D-F8AEC73377C4}
    SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.1.23
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/26/2021 18:00:00
    SYSTEM_SOUND Headphones (2- Arctis Pro Wireless Game)
    SYSTEM_SOUND_DEVICE_ID {B3D7293B-1009-4DCD-B3E1-4F70D876771C}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 8/25/2021 18:00:00
    SYSTEM_SOUND Headset Earphone (2- Arctis Pro Wireless Chat)
    SYSTEM_SOUND_DEVICE_ID {BF29D05D-74E3-47F3-8F5E-A9E32551D7D8}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 8/25/2021 18:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D2617960-0C16-11EC-8002444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {79AF65B0-E26E-11EB-8001444553540000}
    SYSTEM_INPUT_NAME USB Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D14703F0-E70F-11EB-8002444553540000}
    SYSTEM_INPUT_NAME Arctis Pro Wireless
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D146B5D0-E70F-11EB-8001444553540000}
    SYSTEM_INPUT_NAME Arctis Pro Wireless
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D154E6A0-E70F-11EB-8004444553540000}
    SYSTEM_INPUT_NAME Arctis Pro Wireless
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {79AF8CC0-E26E-11EB-8002444553540000}
    SYSTEM_INPUT_NAME USB Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D261EE90-0C16-11EC-8003444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D26215A0-0C16-11EC-8004444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    FINAL FANTASY XIV Support Center - Google Chrome
    Discord
    Calendar
    Calendar
    Calculator
    Calculator
    Form1
    Mail
    Inbox - Wargaming ‎- Mail
    Microsoft Text Input Application
    Chat | Microsoft Teams
    thomasthemoonlord


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    AMD Chipset Software
    Big Fish: Game Manager
    Cisco AnyConnect Secure Mobility Client
    Dropbox
    Driver Support One
    Google Chrome
    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    NC Launcher 2
    Npcap
    Steam
    WildTangent Games
    Aion Classic
    Dropbox Update Helper
    Cisco AnyConnect Diagnostics and Reporting Tool
    FINAL FANTASY XIV ONLINE
    Update Installer for WildTangent Games App
    ExpressVPN
    HP Audio Switch
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
    HP Connection Optimizer
    Microsoft Visual C++ 2005 Redistributable
    Teams Machine-Wide Installer
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
    WildTangent ShortcutProvider
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
    AMD PSP Driver
    AMD Ryzen Balanced Driver
    Cisco AnyConnect ISE Compliance Module
    WildTangent Helper
    Cisco AnyConnect Secure Mobility Client
    AMD SBxxx SMBus Driver
    AMD_Chipset_Drivers
    Promontory_GPIO Driver
    Cisco AnyConnect ISE Posture Module
    Cisco AnyConnect Start Before Login Module
    Microsoft Garage Mouse without Borders
    Microsoft XNA Framework Redistributable 4.0 Refresh
    MyAion DPS Meter
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
    MyAion DPS Meter
    ExpressVPN
    GoTo Opener
    AMD GPIO2 Driver
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    AMD Software
    Bitdefender Total Security
    Bitdefender Agent
    Bitdefender VPN
    CCleaner
    HP Documentation
    Microsoft 365 - en-us
    Microsoft 365 Apps for enterprise - en-us
    Microsoft OneDrive
    Catlateral Damage
    Stardew Valley
    We Were Here
    Windows PC Health Check
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
    Branding64
    AMD Settings
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    AMD DVR64
    Microsoft Visual C++ 2005 Redistributable (x64)
    Windows PC Health Check
    AMD WVR64
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
    RyzenMasterSDK
    AMD Ryzen Master SDK
    Microsoft Update Health Tools
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913
    AMD User Experience Program Installer


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\aciseposture.exe 00002568
    C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe 00003DBC
    C:\Program Files (x86)\Dropbox\Client\139.4.4896\QtWebEngineProcess.exe 0000504C
    C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00004B54
    C:\Program Files (x86)\ExpressVPN\expressvpn-ui\ExpressVPNNotificationService.exe 00005490
    C:\Program Files (x86)\HP\HPAudioSwitch\HPAudioSwitch.exe 00005260
    C:\Program Files (x86)\Microsoft Garage\Mouse without Borders\MousewithoutBordersHelper.exe 00002E98
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000037E4
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000431C
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00004770
    C:\Program Files (x86)\Steam\steam.exe 0000400C
    C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00004C50
    C:\Program Files\AMD\CNext\CNext\QtWebEngineProcess.exe 00005760
    C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 0000425C
    C:\Program Files\AMD\CNext\CNext\cncmd.exe 00004CA0
    C:\Program Files\Bitdefender\Bitdefender Security\bdagent.exe 00003E0C
    C:\Program Files\Bitdefender\Bitdefender Security\bdtrackersnmh.exe 0000355C
    C:\Program Files\Bitdefender\Bitdefender Security\bdwtxcr.exe 0000222C
    C:\Program Files\Bitdefender\Bitdefender VPN\bdvpnapp.exe 00001430
    C:\Program Files\Common Files\Microsoft Shared\ClickToRun\AppVShNotify.exe 00003074
    C:\Program Files\Google\Chrome\Application\chrome.exe 0000349C
    C:\Program Files\Microsoft Office\root\Office16\ONENOTEM.EXE 0000221C
    C:\Program Files\Microsoft OneDrive\21.245.1128.0002\FileCoAuth.exe 00003108
    C:\Program Files\Microsoft OneDrive\OneDrive.exe 00002EEC
    C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.2.11.0_x64__v10z8vjag6ke6\SystemEventUtility\HPSystemEventUtilityHost.exe 00004488
    C:\Program Files\WindowsApps\AD2F1837.myHP_1.10.53217.0_x64__v10z8vjag6ke6\HP.myHP.exe 00005544
    C:\Program Files\WindowsApps\AD2F1837.myHP_1.10.53217.0_x64__v10z8vjag6ke6\win32\HPBackgroundProcess.exe 000042C0
    C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Cortana.exe 000040B0
    C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Win32Bridge.Server.exe 00001960
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.79.95.0_x86__kzf8qxf38zg5c\Skype\Skype.exe 00003F30
    C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 00003AC4
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBar.exe 000034E0
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00005248
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21113.36.0_x64__8wekyb3d8bbwe\YourPhone.exe 000032A0
    C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21111.10511.0_x64__8wekyb3d8bbwe\Video.UI.exe 00005320
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxCalendarAppImm.exe 00003344
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00005620
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxTsr.exe 00005664
    C:\ProgramData\Wargaming.net\GameCenter\WargamingErrorMonitor.exe 0000351C
    C:\ProgramData\Wargaming.net\GameCenter\dlls\wgc_renderer_host.exe 00003C54
    C:\ProgramData\Wargaming.net\GameCenter\wgc.exe 000039C4
    C:\Users\felic\AppData\Local\Discord\app-1.0.9003\Discord.exe 0000477C
    C:\Users\felic\AppData\Local\Microsoft\Teams\current\Teams.exe 00004708
    C:\Windows\System32\CompPkgSrv.exe 00003DF4
    C:\Windows\System32\RuntimeBroker.exe 00002E0C
    C:\Windows\System32\SecurityHealthSystray.exe 00003378
    C:\Windows\System32\oobe\UserOOBEBroker.exe 00005474
    C:\Windows\System32\smartscreen.exe 00003D98
    C:\windows\Explorer.EXE 000014C0
    C:\windows\System32\DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_6838598e8963231b\x64\BridgeCommunication.exe 00002BD0
    C:\windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_c3f6cdb5c1120dad\RtkAudUService64.exe 00004378
    C:\windows\System32\SECOCL64.exe 00000B88
    C:\windows\System32\svchost.exe 00003598
    C:\windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002C30
    C:\windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002F08
    C:\windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00003B8C
    C:\windows\system32\ApplicationFrameHost.exe 000053A0
    C:\windows\system32\DllHost.exe 00001A0C
    C:\windows\system32\SettingSyncHost.exe 00003358
    C:\windows\system32\cmd.exe 000007BC
    C:\windows\system32\conhost.exe 00003174
    C:\windows\system32\sihost.exe 000007C0
    C:\windows\system32\svchost.exe 000046AC
    C:\windows\system32\taskhostw.exe 0000220C
    (0)
    Reply With Quote Reply With Quote
  8. 01-16-2022 08:02 PM #57
    Puss_Kat
    Player
    Puss_Kat's Avatar
    Join Date
    Jan 2022
    Posts
    132
    Character
    Puss Kat
    World
    Cerberus
    Main Class
    Scholar Lv 80
    Quote Originally Posted by Feliciadragon View Post
    My game crashes when I try to launch with DirectX 11 enabled. I get this message:https://ibb.co/yd32jVW

    I have tried all of the steps in this article https://gamertweak.com/ff14-directx-11-crash-fix/, and also tried CC Cleaner. After using CC cleaner the first time, I was able to play with DirectX 11 enabled for a couple of days, and then the error started again. Please help!

    I can switch to DirectX 9 and the game will start up, but the screen freezes frequently, and then shortly I crash again. Here is the system info from the launcher.
    The crash with japanese text is caused by missing DirectX runtime.

    Download > run(unpack to folder) > Run dxsetup.exe from that folder

    This issue can occur with a Windows 7 / 8 > 10 update, as well as after having run the Reset my Pc feature of windows 10.

    your gpu is underspec for playing FFXIV with in any case, the minimum requirement calls for a gpu with 2GB vram - Shared memory does not count.
    (2)
    Last edited by Puss_Kat; 01-16-2022 at 08:04 PM.
    Reply With Quote Reply With Quote
  9. 01-19-2022 07:06 PM #58
    KyarameruNuxi
    Player
    KyarameruNuxi's Avatar
    Join Date
    Jun 2014
    Posts
    2
    Character
    Nunu Anna
    World
    Ragnarok
    Main Class
    Lancer Lv 90
    This started happening to me after a windows update. I don't use a special headset, just regular speakers plugged to my audio output. I've updated my graphic drivers and audio drivers as well.

    I think I've tried all the possible options here. Surprisingly I still think its a sound issue, as the game does run / is playable with the error on top, but there is no game sound.
    Here is my error:

    ---------------------------
    FINAL FANTASY XIV
    ---------------------------
    An unexpected error has occurred. Exiting FINAL FANTASY XIV.
    2021-12-23_20:20

    ffxiv_dx11.exe+140F5C7
    ffxiv_dx11.exe+14D1168
    ffxiv_dx11.exe+14D015C
    ffxiv_dx11.exe+14B7F41
    ffxiv_dx11.exe+1455C99
    KERNEL32.DLL+17034
    ntdll.dll+52651
    ---------------------------
    OK
    ---------------------------


    Here are my PCs info

    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument D:\UserFolder\Documents
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride *.local


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS 2103
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16322.156MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18754.156MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.384GB SYSTEM_FREEDISC_SPACE 38.334GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 380.707GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.439GB SYSTEM_FREEDISC_SPACE 0.426GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 970
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 4043.250 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8161.078 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1123
    SYSTEM_GRAPHICS_DRIVER_DATE 1/10/2022 00:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 970
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 4043.250 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8161.078 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (50Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_015fa42d67826549\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1123
    SYSTEM_GRAPHICS_DRIVER_DATE 1/10/2022 00:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {7FE0237E-5579-49C1-9F02-3CA5495A1B86}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.1.7848
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/14/2016 00:00:00
    SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {70FE141B-5287-4A8D-BED0-7D5D1B1AE7FD}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.1.7848
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/14/2016 00:00:00
    SYSTEM_SOUND Speakers (Elgato Sound Capture)
    SYSTEM_SOUND_DEVICE_ID {AFE327EC-5DAC-47E4-A1F2-78E9440E0792}
    SYSTEM_SOUND_DEVICE_NAME ElgatoVAD.sys
    SYSTEM_SOUND_DRIVER_VERSION 3.50.56.2055
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 8/8/2016 00:00:00
    SYSTEM_SOUND Speakers (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {FDB7009A-6A07-42BE-A42E-1337068D128D}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.1.7848
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/14/2016 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {DC974E80-329C-11E7-8006444553540000}
    SYSTEM_INPUT_NAME Wacom Tablet
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 11 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {DC970060-329C-11E7-8002444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {DC972770-329C-11E7-8003444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F8A3D7A0-749F-11E9-8001444553540000}
    SYSTEM_INPUT_NAME Corsair composite virtual input device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {B3584D10-22E0-11EC-8001444553540000}
    SYSTEM_INPUT_NAME CORSAIR SABRE RGB PRO Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {B3589B30-22E0-11EC-8002444553540000}
    SYSTEM_INPUT_NAME CORSAIR SABRE RGB PRO Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {DC977590-329C-11E7-800A444553540000}
    SYSTEM_INPUT_NAME ExpressKey Remote
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {DC972770-329C-11E7-8004444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {596E2DF0-3C2C-11E7-8001444553540000}
    SYSTEM_INPUT_NAME HP Webcam HD 4310
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {DC972770-329C-11E7-8005444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Issue with DirectX 11 since Endwalker update. - Reply to Topic - Google Chrome
    Xorboro - Discord
    Netflix - Google Chrome
    Settings
    Downloads
    Elgato Sound Capture
    Microsoft Text Input Application
    Switch USB


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Adobe Creative Cloud
    Adobe Genuine Service
    Adobe After Effects CC 2018
    Adobe After Effects CC 2019
    Adobe Media Encoder CC 2018
    Adobe Media Encoder CC 2019
    ASIO4ALL
    FFXIV TexTools
    Google Chrome
    Adobe InDesign CC 2018
    Inkscape
    Realtek USB Wireless LAN Driver
    Adobe Bridge CC 2018
    Live2D Cubism 4.1.00
    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    Microsoft Help Viewer 2.2
    OBS Studio
    Origin
    Adobe Photoshop CC 2018
    Adobe Photoshop CC 2019
    Adobe Premiere Pro 2020
    qBittorrent 4.3.9
    Razer Chroma SDK Core Components
    Steam
    VLC media player
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148.0 False
    Visual C++ Compiler/Tools X64 X86 Cross Package
    Visual C++ Library PGO X86 Package
    Snap Camera 1.14.0
    Microsoft Visual Studio 2015 Shell (Minimum)
    Visual C++ Compiler/Tools X64 Native Package
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664 False Eng
    Universal CRT Redistributable
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 False Eng
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660 False
    Microsoft Visual C++ 2005 Redistributable - x86 8.0.58299 False
    Windows Runtime Intellisense Content - en-us
    Streamlabs Chatbot version 1.0.2.64
    Microsoft System CLR Types for SQL Server 2014
    Microsoft Portable Library Multi-Targeting Pack
    WCF Data Services Tools for Microsoft Visual Studio 2015
    Visual C++ Compiler/Tools Premium X86 Base Package
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
    Visual C++ IDE Windows Express Plus Package
    Razer Synapse
    Microsoft Visual Studio 2015 Update 3 Diagnostic Tools - ENU
    Application Insights Tools for Visual Studio 2015
    Microsoft SQL Server 2016 Management Objects
    Visual C++ IDE Core Professional Plus Resource Package
    Microsoft Azure Mobile Services Connected Service
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660 False
    MSBuild/NuGet Integration 14.0 (x86)
    Multi-Device Hybrid Apps using C# - Templates - ENU
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 False
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
    Visual C++ Library CRT X86 Redist Package
    Microsoft VisualStudio JavaScript Project System
    Microsoft Visual Studio 2015 Shell (Minimum) Interop Assemblies
    Tools for .Net 3.5
    Microsoft Visual Studio 2015 Devenv Resources
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 False
    Visual C++ Library CRT X64 Desktop Package
    Visual C++ Library CRT X86 Desktop Package
    Visual C++ IDE Core Professional Plus Resource Package
    Visual C++ IDE Core Professional Plus Resource Package
    CLIP STUDIO PAINT 1.11.8
    AzureTools.Notifications
    Visual C++ Library ATL Source Package
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 False
    Universal CRT Extension SDK
    Silhouette Studio
    Prerequisites for SSDT
    Microsoft Visual Studio 2015 XAML Application Timeline
    Visual C++ Compiler/Tools Premium X64 X86 Cross Resource Package
    Visual C++ Compiler/Tools X86 X64 Cross Package
    NVIDIA Photoshop Plug-ins
    Visual C++ Professional Templates Resource Package
    Visual C++ Library ATL X86 Package
    Visual C++ Compiler/Tools X86 ARM Cross Resource Package
    Microsoft SQL Server 2014 Management Objects
    Universal CRT Extension SDK
    UE4 Prerequisites (x64)
    Visual C++ Library PGO Headers Package
    Entity Framework 6.1.3 Tools for Visual Studio 2015 Update 1
    Microsoft NuGet - Visual Studio 2015
    Microsoft .NET Framework 4.6.1 SDK
    Visual C++ IDE Core Professional Plus Resource Package
    Visual C++ IDE Base Package
    Visual C++ Compiler/Tools Premium ARM Base Package
    Microsoft.VisualStudio.Office365
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 False Eng
    Visual C++ IDE Core Professional Plus Resource Package
    Visual C++ Library CRT ARM Store Package
    Visual C++ Compiler/Tools Premium X64 Base Package
    Visual C++ MSBuild Base Package
    Microsoft Visual Studio 2015 Update 3 Diagnostic Tools - x86
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40649 False Eng
    Windows Software Development Kit for Windows Store Apps
    Blend for Visual Studio SDK for .NET 4.5
    Visual C++ Professional Items Package
    Skype™ 7.40
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 False
    Visual C++ Library ATL Headers Package
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 False
    Visual C++ Compiler/Tools Premium X64 ARM Cross Resource Package
    Corsair LINK 4
    Microsoft Visual Studio 2015 Windows Diagnostic Tools
    Windows Espc Package
    Microsoft VisualStudio JavaScript Language Service
    Visual C++ IDE Core Professional Plus Resource Package
    PreEmptive Analytics Visual Studio Components
    Windows Phone SDK 8.0 Assemblies for Visual Studio 2015
    Visual C++ Professional Templates Package
    Microsoft ASP.NET MVC 4 - Visual Studio 2015 - ENU
    Visual C++ MFC Items Resource Package
    Visual C++ Library MFC X64 Package
    Microsoft .NET Framework 4.6.1 Developer Pack
    TypeScript Power Tool
    Microsoft Help Viewer 2.2
    Microsoft SQL Server 2014 T-SQL Language Service
    Visual C++ Compiler/Tools Premium ARM Base Resource Package
    The Sims™ 4
    CLIP STUDIO 1.11.6
    Intel(R) Chipset Device Software
    Visual C++ IDE Core Professional Plus Resource Package
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
    Microsoft Visual Studio 2015 Profiling Tools
    Microsoft SQL Server Data Tools - enu (14.0.60519.0)
    Visual C++ IDE Core Professional Plus Resource Package
    Visual C++ Professional Items Resource Package
    Microsoft Build Tools Language Resources 14.0 (x86)
    Visual C++ IDE Core Professional Plus Resource Package
    Visual C++ Compiler/Tools X86 ARM Cross Package
    Visual C++ MSBuild ARM Package
    Visual C++ Compiler/Tools X86 X64 Cross Resource Package
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.0 False
    Visual C++ Library CRT Redist Resource Package
    Visual C++ Library ATL ARM Package
    Microsoft Azure Mobile Services Tools for Visual Studio - v1.4
    Visual C++ Library PGO ARM Package
    Windows Software Development Kit for Windows Store Apps DirectX x86 Remote
    Visual C++ Compiler/Tools Premium X86 Native Resource Package
    Visual C++ IDE Professional Plus Resource Package
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4048 False
    Visual C++ Compiler/Tools Premium X86 ARM Cross Resource Package
    Realtek Card Reader
    Microsoft Visual Studio Community 2015 - ENU
    Visual C++ IDE Optional MFC Support Package
    Visual C++ Compiler/Tools X64 ARM Cross Package
    Visual C++ Library ATL X64 Package
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40649 False Eng
    Visual C++ Library MFC X86 Package
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 False
    NVIDIA Photoshop Plug-ins 64 bit
    Dotfuscator and Analytics Community Edition 5.22.0
    Microsoft ASP.NET and Web Tools 2015.1 (Beta8) - Visual Studio 2015
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660 False Eng
    Visual C++ Library CRT X64 Redist Package
    Visual C++ Compiler/Tools X86 Base Resource Package
    Intel(R) Management Engine Components
    Microsoft ASP.NET Web Pages 2 - Visual Studio 2015 - ENU
    Visual C++ IDE Core Professional Plus Resource Package
    Microsoft Visual Studio 2015 SDK - ENU
    Visual C++ Compiler/Tools X86 Native Resource Package
    Roslyn Language Services - x86
    Microsoft Visual Studio 2015 Update 3 Diagnostic Tools - x86
    Microsoft Build Tools 14.0 (x86)
    Roslyn Language Services - x86
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 False
    Gyazo 4.1.2.0
    Microsoft Visual Studio 2017
    Microsoft Visual C++ 2005 Redistributable - x86 8.0.56336 False
    Visual C++ CRT Headers Package
    Microsoft Visual Studio Connected Services
    Microsoft Visual C++ 2005 Redistributable - x86 8.0.50727.4053 False
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40649 False
    Microsoft Visual Studio Community 2015 with Updates
    Microsoft Visual Studio Services Hub
    Visual C++ IDE Desktop Plus Resource Package
    Visual Studio 2015 Update 3 (KB3022398)
    Team Explorer for Microsoft Visual Studio 2015 Update 3.1
    Visual C++ Compiler/Tools X86 Base Package
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660 False
    Microsoft Visual Studio 2015 Update 3 Diagnostic Tools - x86
    Microsoft Visual Studio 2015 Shell (Minimum) Resources
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
    Visual C++ IDE Core Package
    Visual C++ MFC Items Package
    Microsoft Visual C++ 2005 Redistributable - x86 8.0.59193 False
    Microsoft System CLR Types for SQL Server 2016
    Visual C++ Compiler/Tools X86 Base Resource Package
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.5570 False
    Update for Microsoft Visual Studio 2015 (KB3165756)
    Microsoft Silverlight
    Azure AD Authentication Connected Service
    Visual C++ Compiler/Tools Premium X64 Base Resource Package
    Microsoft .NET Framework 4.6.1 Targeting Pack
    Microsoft Visual Studio 2015 XAML Visual Diagnostics - ENU
    Universal CRT Headers Libraries and Sources
    Microsoft SQL Server 2016 T-SQL Language Service
    Visual Studio Graphics Analyzer
    Visual C++ MSBuild X86 Package
    Microsoft .NET Framework 4.6.1 Targeting Pack (ENU)
    Microsoft Azure Storage Connected Service
    Visual C++ Compiler/Tools X64 Base Package
    HP Update
    Microsoft Visual Studio 2015 Preparation
    Visual C++ Compiler/Tools X64 Native Resource Package
    Microsoft Visual Studio 2015 Preparation
    Visual C++ Compiler/Tools Premium X86 X64 Cross Package
    Visual C++ Library CRT ARM Redist Package
    Visual C++ Library MFC Headers Package
    Microsoft .NET Framework 4.5.1 RC Multi-Targeting Pack for Windows Store Apps
    Visual C++ Compiler/Tools Premium X86 X64 Cross Resource Package
    Windows Software Development Kit
    Visual C++ Compiler/Tools X86 Native Package
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 False
    Microsoft Expression Blend SDK for .NET 4
    Realtek USB Wireless LAN Utility
    Visual C++ Library MFC Source Package
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664 False Eng
    Microsoft Visual Studio 2015 Preparation
    Test Tools for Microsoft Visual Studio 2015
    Visual C++ Library CRT Source Package
    Microsoft Azure Mobile Services SDK V2.0
    Microsoft Visual C++ 2005 Redistributable - x86 8.0.51011 False
    Windows Software Development Kit DirectX x86 Remote
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Microsoft .NET Framework 4.5.1 RC Multi-Targeting Pack for Windows Store Apps (ENU)
    Microsoft Visual Studio 2015 Update 3.1 Team Explorer Language Pack - ENU
    Visual Studio 2012 Verification SDK
    Visual C++ IDE Base Resource Package
    Microsoft Visual C++ 2005 Redistributable - x86 8.0.50727.42 False
    Microsoft Visual Studio 2015 Update 3 Performance Debugger Web Views
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40649 False
    Visual C++ Compiler/Tools Premium X64 Native Resource Package
    vs_update3notification
    Microsoft Visual Studio 2015 Windows Diagnostic Tools - ENU
    Universal CRT Headers Libraries and Sources
    Microsoft Visual Studio 2015 XAML Designer - ENU
    Visual C++ Compiler/Tools Premium X86 ARM Cross Package
    Visual C++ Compiler/Tools Premium X64 ARM Cross Package
    Microsoft Portable Library Multi-Targeting Pack Language Pack - enu
    Universal CRT Tools x86
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Visual C++ IDE Core Professional Plus Resource Package
    Visual C++ Compiler/Tools X64 ARM Cross Resource Package
    VS Update core components
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 False
    Microsoft Agents for Visual Studio 2015 Preview - ENU
    Prerequisites for SSDT
    TypeScript Tools for Microsoft Visual Studio 2015
    Visual C++ IDE Optional Desktop Support Package
    Microsoft Blend for Visual Studio 2015 - ENU
    Visual C++ IDE Common Package
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Visual C++ IDE Professional Plus Package
    Visual C++ Compiler/Tools X86 Base Package
    Visual C++ Library CRT X86 Store Package
    Visual C++ Library MFC MBCS Package
    Silhouette Link
    Visual C++ Compiler/Tools Premium X86 Base Resource Package
    Microsoft Visual Studio 2015 XAML Application Timeline - ENU
    Visual C++ Library PGO X86 Package
    Visual C++ Compiler/Tools Premium X64 Native Package
    Visual C++ Compiler/Tools Premium X86 Native Package
    Visual C++ IDE Professional Core Package
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40649 False
    Launcher Prerequisites (x64)
    Visual C++ Compiler/Tools X64 X86 Cross Resource Package
    Microsoft Visual C++ 2015 x86 Debug Runtime - 14.0.24215
    Epic Games Launcher
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 False Eng
    Microsoft ASP.NET Web Frameworks and Tools - Visual Studio 2015 - ENU
    Microsoft Agents for Visual Studio 2015 Preview
    Visual C++ IDE Optional XP Support Package
    Microsoft .NET Framework 4 Multi-Targeting Pack
    Update for (KB2504637)
    Visual C++ MSBuild Base Resource Package
    Visual C++ IDE Core Professional Plus Resource Package
    Visual C++ IDE Core Professional Plus Resource Package
    Microsoft Build Tools 2015
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
    Microsoft XNA Framework Redistributable 4.0 Refresh
    Microsoft Blend for Visual Studio 2015
    Microsoft Visual C++ 2005 Redistributable - x86 8.0.57103 False
    Corsair LINK 4
    Microsoft Visual Studio 2015 XAML Designer
    Visual C++ IDE Core Professional Plus Resource Package
    WCF Data Services 5.6.4 Runtime
    Visual C++ IDE Base Resource Package
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.0 False
    Microsoft Visual Studio Community 2015
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40649 False
    Visual C++ Library CRT X64 Store Package
    Microsoft .NET Core 5.0 SDK
    Visual C++ IDE Debugger Resource Package
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660 False
    Microsoft Visual Studio 2015 Test Tools Language Pack - ENU
    Visual C++ Library PGO X64 Package
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 False
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 False
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 False
    Visual C++ Compiler/Tools X64 Base Resource Package
    Visual C++ IDE Desktop Plus Package
    Visual C++ MSBuild X64 Package
    Visual C++ Library CRT ARM Desktop Package
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660 False Eng
    Visual C++ IDE Common Resource Package
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Microsoft Azure Shared Components for Visual Studio 2015 - v1.8
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Visual C++ Compiler/Tools Premium X64 X86 Cross Package
    Windows XP Targeting with C++
    Windows App Certification Kit x64
    Visual C++ IDE Debugger Package
    Active Directory Authentication Library for SQL Server (x86)
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 False Eng
    Intel(R) C++ Redistributables on Intel(R) 64
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 False
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30135
    Microsoft Visual Studio 2015 Devenv
    Windows Espc Resource Package
    Microsoft Visual Studio 2015 XAML Visual Diagnostics
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 False
    Streamlabs OBS 0.20.2
    7-Zip 17.00 beta (x64)
    Windows Driver Package - Corsair Components, Inc. (SIUSBXP) USB (07/14/2017 3.3)
    Broadcom 802.11 Network Adapter
    Genshin Impact
    Git version 2.14.1
    GShade 3.4.1
    Notepad++ (64-bit x64)
    Atelier Ryza: Ever Darkness & the Secret Hideout
    PrprLive
    Starbound
    Ori and the Blind Forest
    LIGHTNING RETURNS: FINAL FANTASY XIII
    FINAL FANTASY XIV Online
    Stardew Valley
    Dragon Age: Origins - Ultimate Edition
    GRIS
    Atelier Lydie & Suelle ~The Alchemists and the Mysterious Paintings~
    Among Us
    BEHRINGER USB AUDIO DRIVER
    VLC media player
    Wacom Tablet
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
    HP OfficeJet 7510 series Basic Device Software
    Microsoft SQL Server 2014 Transact-SQL ScriptDom
    Microsoft Visual C++ 2005 Redistributable - x64 8.0.56336 False
    IIS Express Application Compatibility Database for x64
    Canon MP190 series MP Drivers
    IIS 10.0 Express
    CORSAIR iCUE 4 Software
    Windows App Certification Kit Native Components
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft SQL Server 2014 Management Objects (x64)
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40649 False
    Microsoft SQL Server 2016 Management Objects (x64)
    Backup and Sync from Google
    Microsoft Visual Studio 2015 Update 3 Diagnostic Tools - amd64
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.0 False
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 False
    Active Directory Authentication Library for SQL Server
    Universal CRT Tools x64
    Microsoft Build Tools Language Resources 14.0 (amd64)
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30135
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 False
    Intel(R) Chipset Device Software
    UE4 Prerequisites (x64)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft Visual Studio 2015 Performance Collection Tools - ENU
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.51106 False
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30135
    Microsoft Visual C++ 2015 x64 Debug Runtime - 14.0.24215
    Intel(R) Rapid Storage Technology
    Microsoft SQL Server 2012 Native Client
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 False
    Microsoft Visual Studio Team Foundation Server 2015 Update 3 CTP1 Storyboarding (x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 False
    Windows Software Development Kit DirectX x64 Remote
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
    Bonjour
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660 False
    Microsoft Visual Studio 2015 VsGraphics Helper Dependencies
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.51106 False
    Visual C++ IDE x64 Package
    Microsoft Visual Studio 2015 Diagnostic Tools - amd64
    Microsoft Visual Studio Team Foundation Server 2015 Update 3 CTP1 Office Integration (x64)
    Adobe After
    Google Drive
    Microsoft Visual C++ 2005 Redistributable - x64 8.0.59192 False
    Microsoft Visual C++ 2005 Redistributable - x64 8.0.50727.42 False
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 False
    Microsoft SQL Server Compact 4.0 SP1 x64 ENU
    Microsoft Build Tools 14.0 (amd64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 False
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.5570 False
    Visual Studio 2015 Prerequisites - ENU Language Pack
    Intel® Trusted Connect Service Client
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4048 False
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 False
    Microsoft Web Deploy 3.6
    Intel(R) Rapid Storage Technology
    Microsoft System CLR Types for SQL Server 2016
    Windows Software Development Kit for Windows Store Apps DirectX x64 Remote
    Windows XP Targeting with C++
    Microsoft SQL Server 2012 Command Line Utilities
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 False
    Microsoft Visual C++ 2005 Redistributable - x64 8.0.51011 False
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40649 False
    IIS Express Application Compatibility Database for x86
    Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
    Windows PC Health Check
    NVIDIA Graphics Driver 511.23
    NVIDIA GeForce Experience 3.24.0.126
    NVIDIA Optimus Update 39.2.2.0
    NVIDIA PhysX System Software 9.21.0713
    NVIDIA Update 39.2.2.0
    NVIDIA FrameView SDK 1.2.4999.30397803
    NVIDIA SHIELD Streaming
    NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
    NVIDIA HD Audio Driver 1.3.39.1
    NVIDIA Install Application
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.24.0.126
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.39.0.0
    Microsoft Visual C++ 2005 Redistributable - x64 8.0.50727.4053 False
    Microsoft Visual Studio Team Foundation Server 2015 Update 3 CTP1 Storyboarding Language Pack (x64) - ENU
    AirServer Universal (x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022.218 False
    Microsoft Visual Studio 2015 Update 3 Diagnostic Tools - amd64
    Microsoft .NET Version Manager (x64) 1.0.0-beta5
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660 False
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022.0 False
    Microsoft SQL Server 2016 T-SQL ScriptDom
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30411 False
    Visual Studio 2015 Prerequisites
    Microsoft SQL Server 2016 LocalDB
    Microsoft Update Health Tools
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148.0 False
    Microsoft Visual Studio Team Foundation Server 2015 Update 3 CTP1 Office Integration Language Pack (x64) - ENU
    Microsoft Visual C++ 2005 Redistributable - x64 8.0.57102 False
    Update for Windows 10 for x64-based Systems (KB4023057)
    Elgato Game Capture HD
    Microsoft Visual C++ 2005 Redistributable - x64 8.0.58298 False
    Microsoft System CLR Types for SQL Server 2014
    Microsoft Visual Studio 2015 Performance Collection Tools


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\PROGRA~1\HP\HPOFFI~1\Bin\HPNETW~1.EXE 00000CA0
    C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe 00003DA8
    C:\Program Files (x86)\CorsairLink4\CorsairLink4.exe 00002D6C
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001454
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe 00003AC8
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000252C
    C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 000038A4
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000033EC
    C:\Program Files (x86)\Steam\steam.exe 00002FF4
    C:\Program Files\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 00003184
    C:\Program Files\Adobe\Adobe Creative Cloud Experience\libs\node.exe 0000254C
    C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe 00002FDC
    C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUEDevicePluginHost.exe 000035B4
    C:\Program Files\Elgato\SoundCapture\SoundCapture.exe 00002EC8
    C:\Program Files\Google\Drive File Stream\54.0.3.0\crashpad_handler.exe 00002778
    C:\Program Files\HP\HP OfficeJet 7510 series\Bin\ScanToPCActivationApp.exe 00003088
    C:\Program Files\IDT\WDM\Beats64.exe 00002E9C
    C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 0000407C
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000021E4
    C:\Program Files\Snap Inc\Snap Camera\Snap Camera.exe 0000314C
    C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00002B90
    C:\Program Files\Tablet\Wacom\Wacom_UpdateUtil.exe 00000700
    C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Cortana.exe 00003730
    C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Win32Bridge.Server.exe 00003A4C
    C:\Users\nuxal\AppData\Local\Discord\app-1.0.9003\Discord.exe 00003C6C
    C:\WINDOWS\Explorer.EXE 00001DEC
    C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000026F0
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000024A4
    C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00000EEC
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000040F8
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00003EE8
    C:\WINDOWS\system32\DllHost.exe 000043B0
    C:\WINDOWS\system32\SettingSyncHost.exe 00002A58
    C:\WINDOWS\system32\conhost.exe 00003828
    C:\WINDOWS\system32\rundll32.exe 00003B98
    C:\WINDOWS\system32\sihost.exe 00002200
    C:\WINDOWS\system32\svchost.exe 00000718
    C:\WINDOWS\system32\taskhostw.exe 00002310
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003304
    C:\Windows\System32\RuntimeBroker.exe 0000387C
    C:\Windows\System32\SecurityHealthSystray.exe 00002E24
    C:\Windows\System32\oobe\UserOOBEBroker.exe 00000BA0
    D:\Games\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 0000299C
    D:\Games\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00002080


    If anyone has a possible solution for me do let me know, the game does run on dx9 but its ridiculous to go down that path.
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  10. 01-19-2022 08:49 PM #59
    Larirawiel
    Player
    Larirawiel's Avatar
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    Feb 2019
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    Aldrassil
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    Larirawiel Caennalys
    World
    Shiva
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    White Mage Lv 100
    KyarameruNuxi, you have some tools installed which can interfere with FF14:

    FFXIV TexTools
    Razer Synapse and other Razer tools
    GShade

    Uninstall them and then reboot.

    My tipp: do not install any vendor drivers like special mouse drivers or motherboard drivers etc. just because you need them to adjust some colors of LEDs. Those drivers have usually a very poor quality. Install chipset drivers when you are on the AMD platform, GPU and NIC drivers only. Let Windows 10 do the rest.


    Cheers
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  11. 01-20-2022 03:27 AM #60
    Puss_Kat
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    Puss Kat
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    Cerberus
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    Scholar Lv 80
    Quote Originally Posted by Larirawiel View Post
    KyarameruNuxi, you have some tools installed which can interfere with FF14:

    FFXIV TexTools
    Razer Synapse and other Razer tools
    GShade

    Uninstall them and then reboot.

    My tipp: do not install any vendor drivers like special mouse drivers or motherboard drivers etc. just because you need them to adjust some colors of LEDs. Those drivers have usually a very poor quality. Install chipset drivers when you are on the AMD platform, GPU and NIC drivers only. Let Windows 10 do the rest.


    Cheers
    That Realtek driver from 2016 is also a problem.

    Manual install the latest Catalog release,
    https://www.tenforums.com/sound-audi...rsion-3-a.html

    Also why is there an IDT APO running on a system that has Realtek audio? was this install taken from an older machine and no care given to removing incompatible software?

    the Game Capture software hasn't been updated since windows 10 released.....
    https://help.elgato.com/hc/en-us/art...-Notes-Windows

    the presence of modding tools also puts the integrity of the actual game data into question.
    (1)
    Last edited by Puss_Kat; 01-20-2022 at 03:32 AM.
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