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  1. #1
    Player
    Brandter's Avatar
    Join Date
    Sep 2021
    Posts
    34
    Character
    Mr Captain
    World
    Odin
    Main Class
    Warrior Lv 62
    Quote Originally Posted by Puss_Kat View Post
    The game devs will not be fixing the hardware stability in your computer.
    Get lost, if you are just gonna white knight for SE you can do that in other threads, unless you have a solution you have no reason to even look in these threads.
    (1)

  2. #2
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,539
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Brandter View Post
    Get lost, if you are just gonna white knight for SE you can do that in other threads, unless you have a solution you have no reason to even look in these threads.
    Puss_Kat is right, sorry. This error can have four sources: driver issues, hardware instabilility, overlay software or some completely obsolete tools like CCleaner, "motherboard tools" etc. which alter the Windows installation.

    Hardware instability is very hard to track down. Especially when it is the system memory or a incompatibility between system memory and the motherboard etc. I had this issue too. In my case the CPU was faulty. And the not so funny thing is, either memtest86 nor test tools like Prime95 or Intelburntest could trigger the issue. It was not an overheating problem and it was not a PSU issue.


    Cheers
    (2)
    Last edited by Larirawiel; 01-11-2022 at 11:15 PM.

  3. #3
    Player
    MiniTofu's Avatar
    Join Date
    Sep 2014
    Location
    Mare
    Posts
    535
    Character
    Mito Mito
    World
    Mateus
    Main Class
    Summoner Lv 90
    Quote Originally Posted by Brandter View Post
    Get lost, if you are just gonna white knight for SE you can do that in other threads, unless you have a solution you have no reason to even look in these threads.
    I agree with Puss_Kat, SE looks over the server and game client. Not the computer hardware, however, at least some of us can try to help but don't expect this from SE to help.
    (0)

  4. #4
    Player
    Brandter's Avatar
    Join Date
    Sep 2021
    Posts
    34
    Character
    Mr Captain
    World
    Odin
    Main Class
    Warrior Lv 62
    Quote Originally Posted by MiniTofu View Post
    I agree with Puss_Kat, SE looks over the server and game client. Not the computer hardware, however, at least some of us can try to help but don't expect this from SE to help.
    It's their job to make sure that the client is stable and crashes don't happen, what world do you live in? There's nothing wrong with people's hardware, it's an unstable client.
    (1)

  5. #5
    Player
    Puss_Kat's Avatar
    Join Date
    Jan 2022
    Posts
    132
    Character
    Puss Kat
    World
    Cerberus
    Main Class
    Scholar Lv 80
    Quote Originally Posted by Brandter View Post
    It's their job to make sure that the client is stable and crashes don't happen, what world do you live in? There's nothing wrong with people's hardware, it's an unstable client.
    End user software operating on D3D11 and earlier cannot cause a PC to lock up, shutdown or bsod a computer in the absence of hardware, driver or flaws in the operating system.

    It is not Squares job to ensure that unstable PC's and faulty consoles function at the expense of end users who do not have faulty devices - as the only way to do so is to reduce graphical and computational load on the device to pull it off.

    Sadly your ignorance is way too common place thanks to PC's being so accessible in this decade.

    Quote Originally Posted by RhysRaine View Post
    Hi, I've been playing for 5 months and just realized I can't open the game trough ffxiv_dx11.exe and always open with the ffxivboot.exe

    There were several times when launchers failed to run when I turned on the DX11.

    Is there anything I can do to fix that?

    Here's my Display log




    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Windows\Documents
    FINAL FANTASY XIV ONLINE E:\SquareEnix\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz (6 CPUs), ~2.9GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS BIOS Date: 01/09/19 16:06:06 Ver: 05.0000C
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16313.898MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18745.898MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.269GB SYSTEM_FREEDISC_SPACE 2.014GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.066GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.413GB SYSTEM_FREEDISC_SPACE 201.300GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.729GB SYSTEM_FREEDISC_SPACE 47.001GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 4018.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8156.949 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5671
    SYSTEM_GRAPHICS_DRIVER_DATE 9/30/2020 07:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    you're on a driver that had some issues with DXGI/D3D11 updating to 472.39 at the least is recommended as 496+ has ongoing issues and the official 511 release till friday , but your description sounds like the D3D runtime issue mentioned in one of my prior posts.



    To be clear, the Launcher is always executed via ffxivboot.exe (though there is also ffxivboot64.exe now, which isn't used by default), you cannot start the game directly from ffvix_dx11.exe or ffxiv.exe.
    (1)
    Last edited by Puss_Kat; 01-13-2022 at 12:38 AM.

  6. #6
    Player
    DNSDies's Avatar
    Join Date
    May 2022
    Posts
    16
    Character
    Lyzette Roqueforte
    World
    Midgardsormr
    Main Class
    Miner Lv 90
    Quote Originally Posted by Puss_Kat View Post
    End user software operating on D3D11 and earlier cannot cause a PC to lock up, shutdown or bsod a computer in the absence of hardware, driver or flaws in the operating system.
    It absolutely can. A simple memory leak or buffer overflow can mess up things quite badly.
    (0)