


Puss_Kat is right, sorry. This error can have four sources: driver issues, hardware instabilility, overlay software or some completely obsolete tools like CCleaner, "motherboard tools" etc. which alter the Windows installation.
Hardware instability is very hard to track down. Especially when it is the system memory or a incompatibility between system memory and the motherboard etc. I had this issue too. In my case the CPU was faulty. And the not so funny thing is, either memtest86 nor test tools like Prime95 or Intelburntest could trigger the issue. It was not an overheating problem and it was not a PSU issue.
Cheers
Last edited by Larirawiel; 01-11-2022 at 11:15 PM.

I agree with Puss_Kat, SE looks over the server and game client. Not the computer hardware, however, at least some of us can try to help but don't expect this from SE to help.
It's their job to make sure that the client is stable and crashes don't happen, what world do you live in? There's nothing wrong with people's hardware, it's an unstable client.
End user software operating on D3D11 and earlier cannot cause a PC to lock up, shutdown or bsod a computer in the absence of hardware, driver or flaws in the operating system.
It is not Squares job to ensure that unstable PC's and faulty consoles function at the expense of end users who do not have faulty devices - as the only way to do so is to reduce graphical and computational load on the device to pull it off.
Sadly your ignorance is way too common place thanks to PC's being so accessible in this decade.
you're on a driver that had some issues with DXGI/D3D11 updating to 472.39 at the least is recommended as 496+ has ongoing issues and the official 511 release till friday , but your description sounds like the D3D runtime issue mentioned in one of my prior posts.Hi, I've been playing for 5 months and just realized I can't open the game trough ffxiv_dx11.exe and always open with the ffxivboot.exe
There were several times when launchers failed to run when I turned on the DX11.
Is there anything I can do to fix that?
Here's my Display log
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Windows\Documents
FINAL FANTASY XIV ONLINE E:\SquareEnix\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz (6 CPUs), ~2.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 01/09/19 16:06:06 Ver: 05.0000C
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16313.898MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18745.898MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.269GB SYSTEM_FREEDISC_SPACE 2.014GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.066GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.413GB SYSTEM_FREEDISC_SPACE 201.300GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.729GB SYSTEM_FREEDISC_SPACE 47.001GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8156.949 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5671
SYSTEM_GRAPHICS_DRIVER_DATE 9/30/2020 07:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
To be clear, the Launcher is always executed via ffxivboot.exe (though there is also ffxivboot64.exe now, which isn't used by default), you cannot start the game directly from ffvix_dx11.exe or ffxiv.exe.
Last edited by Puss_Kat; 01-13-2022 at 12:38 AM.

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