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  1. #1
    Player

    Join Date
    Jun 2021
    Posts
    48

    Mogstation items like Fantasias are not appearing in mog mail after hours of waiting

    As title suggests, when people try to buy something from Mogstation like Fantasia or story skips, it doesn’t appear even after a few hours of waiting. Anyone got any tips?
    (1)

  2. #2
    Player Seraphor's Avatar
    Join Date
    Feb 2018
    Posts
    4,620
    Character
    Seraphor Vhinasch
    World
    Zodiark
    Main Class
    Gunbreaker Lv 100
    Quote Originally Posted by CrayonsAndPaint View Post
    As title suggests, when people try to buy something from Mogstation like Fantasia or story skips, it doesn’t appear even after a few hours of waiting. Anyone got any tips?
    It can take a few hours for mogstation to communicate with the game servers at the best of times.

    This is not the best of times.

    Just wait. You might get them tomorrow.
    (4)

  3. #3
    Player
    hynaku's Avatar
    Join Date
    Mar 2015
    Location
    New Gridania
    Posts
    2,789
    Character
    Inglis Eucus
    World
    Cuchulainn
    Main Class
    Reaper Lv 100
    I bought some dye over 3 hours ago and still hasn't showed up. The longest I have ever seen mogstation take was 1 hour. It's ether down or there's a bug thats stopping items from being mailed.
    (2)

  4. #4
    Player Seraphor's Avatar
    Join Date
    Feb 2018
    Posts
    4,620
    Character
    Seraphor Vhinasch
    World
    Zodiark
    Main Class
    Gunbreaker Lv 100
    Quote Originally Posted by hynaku View Post
    I bought some dye over 3 hours ago and still hasn't showed up. The longest I have ever seen mogstation take was 1 hour. It's ether down or there's a bug thats stopping items from being mailed.
    I've waited 10 hours before, and that was not during a patch, or expansion launch.
    (1)

  5. #5
    Player
    Hasrat's Avatar
    Join Date
    May 2016
    Posts
    3,288
    Character
    Hashmael Lightswain
    World
    Zalera
    Main Class
    Black Mage Lv 90
    Wait longer.
    (0)

  6. #6
    Player
    Bearded's Avatar
    Join Date
    Jan 2019
    Posts
    347
    Character
    Hiro Masaaki
    World
    Phantom
    Main Class
    Archer Lv 36
    The servers are stressed - to put it mildly. Mogstation purchases will simply take a LOT longer than normal.
    (0)

  7. #7
    Player
    hynaku's Avatar
    Join Date
    Mar 2015
    Location
    New Gridania
    Posts
    2,789
    Character
    Inglis Eucus
    World
    Cuchulainn
    Main Class
    Reaper Lv 100
    Quote Originally Posted by Seraphor View Post
    I've waited 10 hours before, and that was not during a patch, or expansion launch.
    I'm still waiting on items from before 6.0 maitenance took place on an alt. Shows was charged be still haven't got them over 2 days later. So tells me its down and not working. Says longest you should have to wait is 24 hours.
    (0)

  8. #8
    Player
    Bearded's Avatar
    Join Date
    Jan 2019
    Posts
    347
    Character
    Hiro Masaaki
    World
    Phantom
    Main Class
    Archer Lv 36
    Quote Originally Posted by hynaku View Post
    I'm still waiting on items from before 6.0 maitenance took place on an alt. Shows was charged be still haven't got them over 2 days later. So tells me its down and not working. Says longest you should have to wait is 24 hours.
    You will have to subtract the time the servers were down from your wait time - the Google's may be good but even they are unable to deliver things to a server when it is not online.
    (0)

  9. #9
    Player
    Wolwosh's Avatar
    Join Date
    Sep 2013
    Posts
    642
    Character
    Ulorin Ardor
    World
    Zodiark
    Main Class
    Astrologian Lv 100
    The smart people bought their stuff Wednesday
    (0)

  10. #10
    Player
    AnnRam's Avatar
    Join Date
    Jan 2021
    Posts
    773
    Character
    Mint Goh
    World
    Balmung
    Main Class
    Black Mage Lv 100
    Bad designed.

    And people are happy with it, nothing like this happens in others online games with cash shops. In fact they can access to the shop using the game menu instead of opening a browser, log in, navigate towards 3 menus, log in again, confirm etc.

    Tedious.
    (3)

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