Results 1 to 2 of 2
  1. 12-03-2021 10:45 PM #1
    NOC_NA
    NOC NOC_NA's Avatar
    Join Date
    May 2011
    Location
    Hidden
    Posts
    6,928

    [Elemental] Carbuncle World Technical Difficulties (Dec. 3)

    We are currently experiencing technical difficulties with the World below.
    The issue is currently being investigated and addressed, and new updates will follow as additional information becomes available.

    We apologize for any inconvenience this may be causing and thank you for your understanding.

    [Date & Time]
    From Dec. 3, 2021 5:18 a.m. (PST)
    From Dec. 3, 2021 13:18 (GMT)

    [Details]
    ・Unable to access the affected World.
    ・Unable to travel to the affected World via World Visit System.
    ・Unable to change Home World to that of the affected World using the Home World Transfer service.
    ・Players who are mid-duty on an affected World will be disconnected from the server upon exiting the duty, and will be unable to log back in until World recovery.
    ・Unable to use Free Company chat when visiting another World while Home World is affected.
    ・Unable to use certain features on the FINAL FANTASY XIV COMPANION app while Home World is affected.

    [Cause]
    Under investigation

    [Affected World]
    Elemental
    ・Carbuncle
    (0)
    Reply With Quote Reply With Quote
  2. 12-03-2021 11:15 PM #2
    NOC_NA
    NOC NOC_NA's Avatar
    Join Date
    May 2011
    Location
    Hidden
    Posts
    6,928

    [Elemental] Recovery from Carbuncle World Technical Difficulties (Dec. 3)

    We are pleased to announce that the technical difficulties with the World listed below have been resolved.

    We apologize for any inconvenience this may have caused and thank you for your patience while the matter was being addressed.

    [Date & Time]
    Dec. 3, 2021 5:18 a.m. to 5:49 a.m. (PST)
    Dec. 3, 2021 13:18 to 13:49 (GMT)

    [Details]
    - Unable to access affected Worlds.
    - Unable to travel to affected Worlds via World Visit System.
    - Unable to change Home World to that of the affected World using the Update Home World service.
    - Players who are mid-duty on an affected World will be disconnected from the server upon exiting the duty, and will be unable to log back in until World recovery.
    - Unable to use free company chat when visiting another World while Home World is affected.
    - Unable to use certain features on the FINAL FANTASY XIV COMPANION app while Home World is affected.

    [Cause]
    High Server Load

    [Affected]
    Elemental Data Center
    Carbuncle World
    (0)
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »