Really hurts to see them just straight up act like it's fine to our face. It's disrespectful to the teams who worked extremely hard on the music, sound effects, voices, etc, for Endwalker, and it's disrespectful to the paying customers. I've tried anything I possibly could to no avail, and so has pretty much anyone else with this problem, because we deeply care about this game and really want to play through the team's vision. It really has made me lose faith in the FFXIV team, which I had been convinced was pretty in touch with their customers & cared about the problems. Apparently not, as evidenced by the fact it's worse now for tons of people, and even people who didn't have trouble are having trouble. And we haven't even gotten a lick of acknowledgement that it's become more dire.
It's super embarrassing. They won't get another dime from me until they either figure it out or release a legacy audio option, like another thread suggested. If their goal was to alienate half their playerbase, good for them I guess. They truly nailed it.