If you've been here long enough, you've seen it - the back and forth about healer DPS that's gone on for years and years and years.
And never stops. And never will.
I've introduced people to the game with no MMO experience, and so no expectations on what healers should be from other MMOs. But when I explain they spend 90%+ of their time DPSing, I get the questions you'd expect from older veterans: "Why are they called healers then?" "What if someone wants to heal?" etc etc
But I think that's a really good question. Why are they called healers?
So I'm going to make a radical suggestion. One that will probably never happen, but, hey, one can dream, right?
Let's rename the healer role to "hybrid" or "tactician" or something. I don't like "support" as much because I'd worry people would still expect too much healing with that term, but it'd be better than the status quo.
If SE correctly sets expectations, maybe we can finally put this ouroboros to rest.