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  1. #11
    Player
    Minsue's Avatar
    Join Date
    Mar 2017
    Location
    Nebraska
    Posts
    149
    Character
    Minsue Humora
    World
    Zalera
    Main Class
    White Mage Lv 90
    Better question does it show your endwalker preorder or your full cdkey?
    (0)

  2. #12
    Player
    Minsue's Avatar
    Join Date
    Mar 2017
    Location
    Nebraska
    Posts
    149
    Character
    Minsue Humora
    World
    Zalera
    Main Class
    White Mage Lv 90
    So from the sounds of it I will likely get a code emailed to me akin to the preorder did you check out as a guest like me op?
    (0)

  3. #13
    Player
    Daralii's Avatar
    Join Date
    Jul 2015
    Posts
    2,770
    Character
    Endris Caemwynn
    World
    Coeurl
    Main Class
    Gunbreaker Lv 92
    Quote Originally Posted by Minsue View Post
    Better question does it show your endwalker preorder or your full cdkey?
    As per the email, it will only show the early access key until the 7th, at which point it will also show the actual key.
    (0)

  4. #14
    Player
    Dustytome's Avatar
    Join Date
    Aug 2015
    Posts
    2,706
    Character
    Fox Briarthorn
    World
    Sargatanas
    Main Class
    Culinarian Lv 100
    If you checked out as guest, it will not show up on your account. You should get the code emailed to you, but if you don't receive it at launch, you may need to contact the store support.
    (1)

  5. #15
    Player
    Nayukhuut's Avatar
    Join Date
    Aug 2019
    Location
    Amaurot
    Posts
    102
    Character
    Asterikos Fateweaver
    World
    Halicarnassus
    Main Class
    Astrologian Lv 90
    Quote Originally Posted by AdamChattaway View Post
    yes the square enix store says i have not purchased anything at all its blank empty.

    https://ibb.co/WHRW9p1

    so what im asking is does yours look like this or does yours show endwalker in your orders history
    Sorry, wasn't ignoring you, promise. I just finally fell asleep.

    To answer your question, no, mine does not look like that. I checked out under my FF14 account, so my items are all there. As previously mentioned though, since you checked out as a guest, the code might be mailed to you. I hope that is the case since I wouldn't wish Squeenix support on anyone. They're fine when they get to you, but it can take em a while to respond.

    Either way, as long as you're cleared for Early Access, you're in the same boat as the rest of us right now.
    (0)

  6. #16
    Player MagiusNecros's Avatar
    Join Date
    Nov 2015
    Posts
    3,205
    Character
    Bastilaa Shan
    World
    Excalibur
    Main Class
    Blue Mage Lv 80
    I preordered with an old card and I have a new card now. The old one is deactivated. I had checked out as a guest and if you try to manage your order it wants the previous card...which is deactivated so I'm assuming as a guest I'd have to rebuy the expansion.

    I have Early Access registered so I dunno how it'll go down. But rebuying the xpac isn't a big deal to me so we'll see.
    (0)

  7. #17
    Player
    Daduc's Avatar
    Join Date
    Nov 2021
    Posts
    15
    Character
    Le Rouge
    World
    Exodus
    Main Class
    Samurai Lv 90
    I emailed SE support and it said that it will email you the new registration key from the online store by December 7th.
    (0)

  8. #18
    Player
    AdamChattaway's Avatar
    Join Date
    Aug 2013
    Location
    Uldah
    Posts
    91
    Character
    Sakura Kensei
    World
    Odin
    Main Class
    Paladin Lv 90
    Quote Originally Posted by Minsue View Post
    I logged in with the email that got the message which is the one I used when I made the order but I did check out as a guest think that will effect it?
    the whole web system is a mess. I think i paid as a guest too and then somehow my account messed up when making it and i cant remember what happened but in end i logged in with moogle account tied to same email so no idea what they are doing but whoever designs their websites needs firing.
    (0)

  9. #19
    Player
    Daralii's Avatar
    Join Date
    Jul 2015
    Posts
    2,770
    Character
    Endris Caemwynn
    World
    Coeurl
    Main Class
    Gunbreaker Lv 92
    Quote Originally Posted by AdamChattaway View Post
    the whole web system is a mess. I think i paid as a guest too and then somehow my account messed up when making it and i cant remember what happened but in end i logged in with moogle account tied to same email so no idea what they are doing but whoever designs their websites needs firing.
    The sad thing is that it actually used to be worse. I remember needing to bounce between three different websites when I bought Heavensward.
    (0)

  10. #20
    Player
    Jojoya's Avatar
    Join Date
    Feb 2018
    Posts
    9,088
    Character
    Jojoya Joya
    World
    Coeurl
    Main Class
    Bard Lv 100
    Quote Originally Posted by AdamChattaway View Post
    im just worried it doesnt even show in my order history at all on their site? does yours?
    The game keys won't show on your order history until the 7th. The emails sent out this morning clarify that.

    Until the 7th, only your pre-order bonus code will be listed.

    If your pre-order does not show at all in your purchase history, go back to your original confirmation email and make certain you made your purchase through the SE account and not as a guest.
    (0)

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