https://eu.finalfantasyxiv.com/lodes...6c0a73094b6b84
We would like to share some information regarding the congestion that may occur during the Early Access period and release of Endwalker.
Since the launch of a new expansion is when a large number of players will be playing for extended periods of time, we are expecting far more simultaneous logins compared to usual. Furthermore, following a dramatic increase in the player base in all regions since this summer, we are currently experiencing record numbers of active users, and therefore are expecting a number of logins that is yet to be seen since the launch of FFXIV.
In preparation for these predictions, we optimised our servers ahead of the expansion’s launch in order to increase login caps. On the other hand, due to the ongoing global shortage of semiconductors we have previously mentioned, we were unable to add new Worlds before the release of Endwalker. The addition of new Worlds will still be considered as we procure the necessary server machines.
As such, there is a high likelihood of congestion that will result in Worlds reaching maximum login capacity and lengthy wait times when logging in. We would like to apologise for making this sort of announcement at a time when many of you are looking forward to the expansion, as well as for inconveniences that may be caused by congestion.
Although we were unable to add new Worlds, we have implemented every other measure that was possible, such as replacing the matching servers with higher-performance machines, optimising processes, increasing processing speeds, and raising the number of simultaneous logins. We will further enhance our monitoring of the situation to allow for as many players as possible to log in. We ask for your understanding and cooperation regarding this matter.
We also recommend reading through the following information regarding situations that may arise during Early Access and the launch of Endwalker.