I did a test at 2AM Pacific time with 40% loss on the last hop and 9 - 13% loss at the snjsca04 router. Whatever that last hop is switch/load balancer/gateway is behaving bad though for sure. Now not knowing what the device is as I have not probed it try and make a determination it could be any number of things causing it at that point. This has been going on before pre-release though intermittently. Load is probably exasperating it though.