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  1. #1
    Player
    Xerelia's Avatar
    Join Date
    Feb 2018
    Posts
    5
    Character
    Xerelia Bannee
    World
    Zalera
    Main Class
    White Mage Lv 80

    FFXIV Boot Error: Unable to download patch files. [11003][10009][10019]

    Tried all sorts of possible fix (deleting patch folder, change Boot.cfg log, use VPN, disable firewall, Manual DNS setting, updating IE Edge, Changing back from Windows 11 to Windows 10.) Non of these fix works. All the thread I can find are outdated.

    I downloaded the launcher from official site with FFXIV Boot Ver. 2019.03.12.0000.0001
    Start updating the updater/Launcher version.

    then the error message pops up. FFXIV Boot Error: Unable to download patch files. [11003][10009][10019]

    I've played FFXIV since 2018 and recently got a new desktop. New expansion is coming up. I really wish this game can make downloading easier.

    Please help.
    Thanks
    (0)

  2. #2
    Player
    Natoba's Avatar
    Join Date
    Nov 2021
    Posts
    1
    Character
    Amelia Dawnseeker
    World
    Cactuar
    Main Class
    White Mage Lv 80
    Same. Say what you wanta bout WoW's writing, you can at least log into their game. Wonder if you can get sub refunds if the game can't run.
    (0)

  3. #3
    Player
    Detective_Potato's Avatar
    Join Date
    May 2019
    Posts
    2
    Character
    Detective Potato
    World
    Diabolos
    Main Class
    Summoner Lv 65
    Quote Originally Posted by Natoba View Post
    Same. Say what you wanta bout WoW's writing, you can at least log into their game. Wonder if you can get sub refunds if the game can't run.
    That would be a negative. Game didn't work on my laptop after I bought a sub to play, and they said they wouldn't be able to refund me.
    (0)

  4. #4
    Player
    Insertusernamehere's Avatar
    Join Date
    Jul 2019
    Posts
    189
    Character
    Misha Fiertze
    World
    Zodiark
    Main Class
    Gunbreaker Lv 90
    I had similar problem in the past.. Unable to download patch files.

    I don't know if your problem same.. but I solved problem by deleting patch folder & connecting internet via mobile phone's 4.5G connection (more stable connection than my router) and reverted back to normal after it is done.
    (0)

  5. #5
    Player
    HuaTuo's Avatar
    Join Date
    Aug 2021
    Posts
    128
    Character
    Hua Tuo
    World
    Zurvan
    Main Class
    Conjurer Lv 90
    i had some error messages after restarting client from steam. Gave it a couple mins, closed the client and started again. no issues afterwards.
    (0)

  6. #6
    Player
    Deeprave's Avatar
    Join Date
    Dec 2021
    Posts
    2
    Character
    Trinity Reavan
    World
    Goblin
    Main Class
    Astrologian Lv 59
    This is probably due to Windows 10 ransomware detection. I had the same issue when starting the launcher (which loads the ffxivboot exe to install the new launcher) failed each time I tried.

    Go to windows settings, search for "controlled folder access". Since you can't exclude the programs involved (they have not yet been downloaded), turn this feature off temporarily and restart the laucher, complete the update then quit.

    Turn controlled folder access back on, and start the launcher again. When you have write issues (such as unable to update settings errors) then go back to this settings screen and add ffix related programs to the exclusion list.

    HTH, /d
    (1)

  7. #7
    Player
    Xerelia's Avatar
    Join Date
    Feb 2018
    Posts
    5
    Character
    Xerelia Bannee
    World
    Zalera
    Main Class
    White Mage Lv 80
    Quote Originally Posted by Deeprave View Post
    This is probably due to Windows 10 ransomware detection. I had the same issue when starting the launcher (which loads the ffxivboot exe to install the new launcher) failed each time I tried.

    Go to windows settings, search for "controlled folder access". Since you can't exclude the programs involved (they have not yet been downloaded), turn this feature off temporarily and restart the laucher, complete the update then quit.

    Turn controlled folder access back on, and start the launcher again. When you have write issues (such as unable to update settings errors) then go back to this settings screen and add ffix related programs to the exclusion list.

    HTH, /d
    Tried this, didnt solve the problem. Same error code persist. Expansion 6.0 is online and I still can't download the game. Sad.
    (0)

  8. #8
    Player
    VoidCalled's Avatar
    Join Date
    Dec 2021
    Location
    Gridana
    Posts
    1
    Character
    Pertinax Amicitia
    World
    Zalera
    Main Class
    Dragoon Lv 80
    Quote Originally Posted by Deeprave View Post
    This is probably due to Windows 10 ransomware detection. I had the same issue when starting the launcher (which loads the ffxivboot exe to install the new launcher) failed each time I tried.

    Go to windows settings, search for "controlled folder access". Since you can't exclude the programs involved (they have not yet been downloaded), turn this feature off temporarily and restart the laucher, complete the update then quit.

    Turn controlled folder access back on, and start the launcher again. When you have write issues (such as unable to update settings errors) then go back to this settings screen and add ffix related programs to the exclusion list.

    HTH, /d
    You beautiful person! I've been agonizing for the last 12 hours over this. Thank you!
    (0)
    May the 12 forgive me!

  9. #9
    Player
    Anukii's Avatar
    Join Date
    Jan 2021
    Posts
    3
    Character
    Aeon Influx
    World
    Cactuar
    Main Class
    Dancer Lv 90

    BLESS YOUUUUU

    Quote Originally Posted by Deeprave View Post
    This is probably due to Windows 10 ransomware detection. I had the same issue when starting the launcher (which loads the ffxivboot exe to install the new launcher) failed each time I tried.

    Go to windows settings, search for "controlled folder access". Since you can't exclude the programs involved (they have not yet been downloaded), turn this feature off temporarily and restart the laucher, complete the update then quit.

    Turn controlled folder access back on, and start the launcher again. When you have write issues (such as unable to update settings errors) then go back to this settings screen and add ffix related programs to the exclusion list.

    HTH, /d

    BLESS YOU! BLESS YOU SO FREAKING HARD!!!! YOU LITERALLY SAVED ME! I was so ready to curse Steam and myself for buying the steam version! I am a console player currently without her PS4 and remote play unfortunately failed to resurrect my ps4 from rest mode. I decided to buy Steam version and tried literally EVERYTHING to get it working and this little random advice solved everything!!

    Thank you, thank you, thank you!! I could cry
    (0)

  10. 12-01-2023 05:27 PM


  11. 12-01-2023 07:13 PM

  12. #10
    Player
    PortalScience's Avatar
    Join Date
    Nov 2013
    Posts
    36
    Character
    Katarina Mimi
    World
    Cactuar
    Main Class
    Thaumaturge Lv 100
    Want to add to this thread, because sometimes this is triggered by NTT just being an awful datacenter in NA, that Square Enix shouldn't use:

    Sometimes this can be fixed by turning on a VPN.
    (0)

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