System Hard crashes when playing.

[Thr33nPink]

The problem i am having guys is that my whole system locks up when i am playing FFIV. I can be doing nothing just standing out in the middle of no where and my system will hard crash.
By hard crash I mean that:

-I get a black screen/no signal screen
-The audio becomes locked on a constant stutter of the last sound played
-I can't Alt+Tab out or open the Task Manager or anything at all
-The only way to stop it is to manually restart "holding power button"

I have only had the game about a week now and the first few days i have had the game I didnt have one crash/lockup. It started doing that yestersay and did it twice today. I have played other games "Destiny 2, New World and Ark" with no problems at all.
I have checked and made sure their was no over heating with the CPU and GPU. Also checked and made sure everything was updated. I cant find the cause of the problem and why it only FFIV is making my system Hard crash.
I also have the FFIV installed on a WD_BLACK SN750 NVMe SSD.

Any help would be greatfull thank you



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\TMFai\Documents
FINAL FANTASY XIV ONLINE G:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (8 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS P1.10
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32723.816MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37587.816MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.357GB SYSTEM_FREEDISC_SPACE 55.036GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 1391.096GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 1291.609GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 151.499GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 669.428GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11048.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16361.908 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1080 (32 bit) (166Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9676
SYSTEM_GRAPHICS_DRIVER_DATE 11/8/2021 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11048.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16361.908 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9676
SYSTEM_GRAPHICS_DRIVER_DATE 11/8/2021 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11048.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16361.908 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1440 x 2560 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9676
SYSTEM_GRAPHICS_DRIVER_DATE 11/8/2021 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 34UC89G (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {888C5D41-8C12-4BB2-AC39-A99011FBD181}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.94
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/22/2021 18:00:00
SYSTEM_SOUND BenQ GW2765 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {16185157-7690-42EE-B26F-20957FA090F1}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.94
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/22/2021 18:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {89CFB02A-641C-4EA2-95F2-F1B7E37EF786}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8825.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/28/2019 18:00:00
SYSTEM_SOUND SAMSUNG (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {909CDC32-01C7-46BC-82C3-8CA517B79C6C}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.94
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/22/2021 18:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {96A066B9-4E85-48C7-AC4B-DEC3F6240B3B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8825.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/28/2019 18:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {96700E80-140C-11E9-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {96700E80-140C-11E9-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3F763880-49A3-11E9-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {73268240-785C-11EB-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3F76D4C0-49A3-11E9-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7326D060-785C-11EB-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7326F770-785C-11EB-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7326F770-785C-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {96700E80-140C-11E9-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {74F1A550-785C-11EB-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3F76FBD0-49A3-11E9-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {96727F80-140C-11E9-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3F76FBD0-49A3-11E9-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CA58ACF0-7C6D-11EA-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B61461D0-7C6D-11EA-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

NZXT CAM
FFXIVLauncher
Technical Support - Post New Thread and 1 more page - Personal - Microsoft​ Edge
SquareEnix
Ramee - Twitch - Personal - Microsoft​ Edge
general - Discord
Settings
Settings
Sticky Notes
Sticky Notes
Sticky Notes
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Shivers 2: Harvest of Souls
Shivers
MSI Afterburner 4.6.2
Aslain's WoT Modpack version 1.10.0.4.11
ASRRGBLED v1.0.41
Battle.net
Call of Duty Black Ops Cold War
Call of Duty Black Ops Cold War Beta
Call of Duty Modern Warfare Beta
Call of Duty Vanguard
Internet Security Essentials
Cronus PRO 1.21
Diablo III
Diablo III Public Test
F-Stream Tuning v3.0.106
GameGlass 0.3.1.0
Google Chrome
HP Photo Creations
Intrepid Studios Launcher
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
NCSOFT Game Launcher
OBS Studio
OpenAL
Origin
Overwolf
Razer Synapse
Rockstar Games Launcher
Rockstar Games Social Club
Steam
TeamViewer
Heaven Benchmark version 4.0
Ubisoft Connect
Dashboard
World of Warcraft Classic Beta
ENE_DRAM_RGB_AIO
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Kinect for Windows Speech Recognition Language Pack (en-NZ)
Microsoft_VC90_CRT_x86
UE4 Prerequisites (x64)
Plex Media Server
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
MSI Center SDK
Microsoft .NET Framework 4.7.2 Targeting Pack
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914
Epic Games Launcher
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Intel(R) Extreme Tuning Utility
FINAL FANTASY XIV ONLINE
Epic Online Services
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Plex Media Server
Microsoft Server Speech Recognition Language - TELE (en-IN)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914
Save Wizard for PS4 MAX
Launcher Prerequisites (x64)
HP Deskjet 2540 series Help
Kinect for Windows Speech Recognition Language Pack (en-AU)
ENE_X-JMI_HAL
Plarium Play
Launcher
Microsoft .NET Framework 4.6.2 SDK
Microsoft Visual C++ 2005 Redistributable
GOG GALAXY
Microsoft Visual C++ 2005 Redistributable
Adobe Photoshop CS6
GameInput Redistributable
Microsoft Visual C++ 2005 Redistributable
Sound Blaster Cinema 3
Kinect for Windows Speech Recognition Language Pack (en-US)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
APP Shop v1.0.46
HP Update
Futuremark SystemInfo
Microsoft_VC80_CRT_x86
Plarium Play
Kinect for Windows Speech Recognition Language Pack (en-IE)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Kinect for Windows Speech Recognition Language Pack (en-CA)
WD_BLACK AN1500
Kinect for Windows Speech Recognition Language Pack (en-GB)
Microsoft .NET Framework 4.6.2 Targeting Pack
WD_BLACK D50
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
Simulationcraft(x64) version 8.0.1.01
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Stopping Plex
Microsoft .NET Framework 4.7.2 Targeting Pack (ENU)
Microsoft .NET Core Runtime - 2.0.7 (x64)
NaturalReader 16
Intel(R) Chipset Device Software
ENE RGB HAL
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
ENE_DRAM_GSKILL_SE
PDF Settings CS6
ENE_MousePad_HAL
Launcher Prerequisites (x64)
Warframe
Microsoft .NET Framework 4.6.2 Targeting Pack (ENU)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Acronis True Image WD Edition
ENE IO Driver
Windows 10 Update Assistant
ENE_EHD_M2_HAL
Intel(R) Extreme Tuning Utility
3D Aim Trainer Launcher version 1.01
Microsoft .NET Framework 4.7.2 Developer Pack
CAM
OnScreen Control
ArcheRage.to NA
Microsoft .NET Framework 4.6.2 Developer Pack
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft .NET Framework 4.7.2 SDK
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Windows Driver Package - Google, Inc. (WinUSB) AndroidUsbDeviceClass (08/28/2014 11.0.0000.00000)
NZXT CAM 4.30.2
Warcraft Logs Uploader 1.3.13
Logitech Capture
cFosSpeed 12.01
CPUID CPU-Z 1.85
CPUID HWMonitor 1.44
PlayStationDiscord 3.2.0
Microsoft Office Home and Student 2016 - en-us
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Intel(R) Network Connections 21.1.29.0
New World
Destiny 2
Halo Infinite
Depth
Elite Dangerous
PCMark 10
Alchemy Classic
Halo: The Master Chief Collection
Synaptics Pointing Device Driver
TeamSpeak 3 Client
Vulkan Run Time Libraries 1.0.65.1
VdhCoApp 1.2.4
WinRAR 5.61 (64-bit)
Microsoft Visual C++ 2005 Redistributable (x64)
WD_BLACK AN1500
ENE_DRAM_RGB_AIO
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Intel(R) Network Connections 21.1.29.0
Tukui Client
Microsoft Update Health Tools
ENE_X-JMI_HAL
Microsoft .NET Core Host FX Resolver - 2.0.7 (x64)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
Speedtest by Ookla
Malwarebytes version 4.2.3.96
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Server Speech Platform Runtime (x64)
ViGEm Bus Driver
Microsoft .NET Core Host - 2.0.7 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft .NET Core Runtime - 2.0.7 (x64)
ENE_DRAM_GSKILL_SE
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
HP Deskjet 2540 series Basic Device Software
Intel(R) Chipset Device Software
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
ENE RGB HAL
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
ENE_MousePad_HAL
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Windows PC Health Check
NVIDIA Broadcast Voice Driver 1.0.0.5
NVIDIA Graphics Driver 496.76
NVIDIA GeForce Experience 3.24.0.123
NVIDIA Optimus Update 39.2.2.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.2.2.0
NVIDIA FrameView SDK 1.2.4999.30397803
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.38.94
NVIDIA Install Application
NVIDIA Backend
NVIDIA Broadcast Container
NVIDIA Broadcast LocalSystem Container
NVIDIA Message Bus for NvBroadcastContainer
NVIDIA Broadcast Session Container
NVIDIA Watchdog Plugin for NvBroadcastContainer
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Broadcast 1.2.0.49
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Camera (NVIDIA Broadcast)
Nvidia Share
NVIDIA ShadowPlay 3.24.0.123
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.46.831.832
NVIDIA Virtual Audio 4.39.0.0
Warcraft Logs Uploader 4.4.4
WD_BLACK D50
WinZip 22.5
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Samsung USB Driver for Mobile Phones
UE4 Prerequisites (x64)
Product Improvement Study for HP Deskjet 2540 series
Apple Mobile Device Support


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\MSI\MSI Center\GameBar\MSI_GamebarTool.exe 0000272C
C:\Program Files (x86)\Microsoft Office\Root\Office16\SDXHelper.exe 000035A4
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 000028F8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002D04
C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe 00003F8C
C:\Program Files (x86)\Plex\Plex Media Server\Plex Tuner Service.exe 00004884
C:\Program Files (x86)\Plex\Plex Media Server\PlexScriptHost.exe 00003D4C
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00004A94
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00003F3C
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00003888
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 000039DC
C:\Program Files (x86)\Western Digital\SSD Dashboard\QtWebEngineProcess.exe 00005C8C
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 0000261C
C:\Program Files\NZXT CAM\NZXT CAM.exe 000065E0
C:\Program Files\WindowsApps\9426MICRO-STARINTERNATION.MSICenter_1.0.31.0_x64__kzh8wxbdkxb8p\DCv2\DCv2.exe 000040DC
C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_4.1.6.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe 000027E4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21102.134.0_x64__8wekyb3d8bbwe\YourPhone.exe 000035B0
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21102.134.0_x64__8wekyb3d8bbwe\YourPhoneServer\YourPhoneServer.exe 00003C28
C:\Users\TMFai\AppData\Local\Discord\app-1.0.9003\Discord.exe 00006354
C:\WINDOWS\Explorer.EXE 000028E0
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00003290
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000273C
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00003BB0
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001534
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002FEC
C:\WINDOWS\system32\DllHost.exe 0000462C
C:\WINDOWS\system32\SettingSyncHost.exe 0000365C
C:\WINDOWS\system32\conhost.exe 000048A0
C:\WINDOWS\system32\sihost.exe 00002668
C:\WINDOWS\system32\svchost.exe 00001628
C:\WINDOWS\system32\taskhostw.exe 0000279C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004754
C:\Windows\System32\FLxHCIm.exe 00003AFC
C:\Windows\System32\RtkAudUService64.exe 00003B88
C:\Windows\System32\RuntimeBroker.exe 00005BE0
C:\Windows\System32\SecurityHealthSystray.exe 00003814
C:\Windows\System32\oobe\UserOOBEBroker.exe 00003990
G:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00003F5C
G:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000029F8

[Larirawiel]

Hard crashes can have many reasons. Defect RAM, defect CPU, defect graphics adapter, defect motherboard, too weak PSU, overheating, too much overclocking, driver issues ...

It is difficult to find it out.

Cheers

[Dynratygus]

Good morning and than you for posting in the Final Fantasy XIV Technical Support Forums

As the system report shows that Final Fantasy XIV is installed on the secondary drive, could you move it to the C drive?. Were any updates or changes made to the PC around the time of the crash? Additionally what have you tried to alleviate the issue so far?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Thr33nPink]

I would move it to my c drive but that ssd was only a 240g that i used for just my OS when i built the system back in 17. So right not i only have 53g left so the game will not fit on that drive. So that is why all the games i play go on the 2t WD_Black m.2 drive.Their were no updates or any changes to the system around the time it started doing this. I have checked my temps, Ram a memory test, and stress tested my system with 3d mark. I also played New world, Destiny2 and CoD all on ultra with everything turned up. I have not gotten the system to do the samething that it does on FFiv. I have checked my event view log and the onthing that shows on their is a error from when i have to hard reset my system by holding the power button. I am going to try and play FFIV in Direct X 9 mode and see if it does it.