What happens when "early access" is "cancelled" by server fail?

[Duskane]

I don't think itll be as bad as people think it will be
ShadowBringer also had way more people than Stormblood,Stormblood only messed up because of 2 story instances at the start of the expansion so just about everyone was bottle necking the game,Shadowbringer didnt have any story instance till after the first dungeon because they learned their mistake.
we will have long log in ques and maybe a dungeon instance crash but i dont expect anything like HW or SB

[Kyrj]

It isn't SE being ready you need to worry about. It's potential DDOS.

Potential?

[Setesh45]

Well, what happens huh?
I'll probably look to my right, watching the empty chair, feeling sad again that nobody sits there beside me.
The game always manages to take my mind off things, but if the servers crash the sadness returns. I'll sit there for a while, checking the game for a little while, hoping the servers are back on.
After a few minutes I'll probably give up, go to the kitchen to get a snack to help me cope better.
I'll sit there watching an anime or something, eating, waiting for the game to come back online, hoping I'll get to play again before going to bed.
Other than that, the world will most likely keep spinning, the servers will eventually come back online, and we'll be wasting our time playing the game for great many reasons again.

[Ranhansha]

Have we ever had any kind of compensation in XIV?

[Lunalepsy]

I don't know about you guys, but like... I'm not counting on early access being... accessible. Indeed I don't see the first week (or more) of Endwalker being reliably available, serverwise. Veterans who sat out the content lull will likely return to find the space they left behind occupied by a WoW exodus exacerbated by its own momentum and a global chip supply crisis making "just buy more servers" complicated, as they've told us themselves. And that's before we consider that FFXIV is top dog now, making it a DDOS attack magnet.

While it's easy to argue "they got this," and attribute the two week delay to magically assuring that the great server calamity doesn't happen, let's pretend, for the sake of discussion, that the devs are just as human as the rest of us, and Endwalker is just not reliably accessible for at least the entire duration of early access.

I for one have switch games at the ready, and am expecting to use them for a forced FFXIV vacation, so this won't put me out much, but how does Squeenix traditionally handle this from a PR standpoint? I can tell you that if the FFXIV community is anything like the WoW community (and there is a LOT of overlap now), there will be cries for some kind of compensation. Does that traditionally manifest some response from the devs? How much of those preorders including early access is likely to be leveraged by the community and responded to by the devs in kind?

I'm legitimately curious because I do think Endwalker is unfortunately walking into a woodchipper at launch for the aforementioned reasons, and I've never been here at an expansion's transition moment before.

You play a different game until they fix the issue.

[Arazehl]

Have we ever had any kind of compensation in XIV?

Nah SE license agreement covers any downtime due to crashes. It's part of any mmo really.

The only time was with the legacy players and 1.0 calamity. I think they all got ARR expansion for free.

[DrWho2010]

Have we ever had any kind of compensation in XIV?

We got one day back I believe when they moved the NA Data Centers from Montreal to Sacramento.

[Roda]

We got one day back I believe when they moved the NA Data Centers from Montreal to Sacramento.

I wanna say we got a couple days from the arr launch?
Oh yeah we got a week!

[Vahlnir]

I wanna say we got a couple days from the arr launch?
Oh yeah we got a week!

ARR launch was rough for sure, but I don't think anyone could have really seen that one coming. SE was NOT expecting it to take off so quickly. Neither was I, honestly.

[Kahnom]

Whatever might happen, just prepare for the worst.