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  1. #31
    Player
    VelKallor's Avatar
    Join Date
    Jan 2021
    Location
    Limsa Lominsa
    Posts
    2,590
    Character
    Vel Kallor
    World
    Kujata
    Main Class
    Red Mage Lv 100
    Caetie, Optus took pains to advise that they WILL be keeping an eye on it, and will only consider it resolved after a 24 hr monitoring cycle.

    Just fyi.
    (0)

  2. #32
    Player
    Kentaro27's Avatar
    Join Date
    Nov 2021
    Location
    Gridania
    Posts
    11
    Character
    Kentaro Nosferatu
    World
    Shiva
    Main Class
    Dark Knight Lv 70
    Excellent news, looks like we are finally back in business! Thanks to everyone in this thread and over on Reddit who continued to give feedback and contact Optus about this. Goes to show that things change when you take action
    (0)

  3. #33
    Player
    VelKallor's Avatar
    Join Date
    Jan 2021
    Location
    Limsa Lominsa
    Posts
    2,590
    Character
    Vel Kallor
    World
    Kujata
    Main Class
    Red Mage Lv 100
    On a closing note, Id rather be held in a dungeon with 100 angry lalafells singing "Im a little teapot" off key than ever having to call Optus ever again.

    *goes looking for a stiff drink*
    (0)

  4. #34
    Moderator Thukoolo's Avatar
    Join Date
    Aug 2021
    Posts
    315
    Good morning, thank you for the updated replies everyone!

    I understand you all mentioned the issue has gotten better on your end. If this is not the case, could you try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Then, disable everything under this tab and restart the PC. Additionally, please be sure to have the Operating System and Internet Explorer most up to date as well. Please note, the game will use the Internet Explorer web browser to connect to the internet through the launcher. If anyone is still experiencing an issue, please feel free to reply back to this thread.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (0)

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