Greetings fellow Eorzean,

Please reply back with the following information so we may further troubleshoot the issue:

Platform (Steam/Mac/Windows/PlayStation):
Any error message(s) received?
Wired or Wireless connection:
Other programs being used when running FFXIV:
When error occurs/How often:
Techniques used to solve problem:
Internet Service provider:
Location/Region:

We look forward to your reply back.

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