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  1. 11-19-2021 10:37 PM #1
    Xerolayne
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    Nov 2021
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    2
    Character
    Xerolayne Dasilva
    World
    Famfrit
    Main Class
    Fisher Lv 80

    Can't login on launcher

    Today the launcher is not working for some reason, it says invalid username / password. I am however able to log in to the websites, also I use TFA.
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  2. 11-19-2021 10:53 PM #2
    Xerolayne
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    Nov 2021
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    Character
    Xerolayne Dasilva
    World
    Famfrit
    Main Class
    Fisher Lv 80
    Turns out its a problem with ExitLag, but why? I'm using TFA, and have been using ExitLag for quite long time now.
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  3. 11-20-2021 06:08 AM #3
    Biancam
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    Nov 2021
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    Character
    Bianca Miki
    World
    Adamantoise
    Main Class
    Machinist Lv 67
    No idea and I'm not sure how to contact Square to make them be aware or exitlag if the problem is on their end
    I'm having the same issue, as of yesterday using Exitlag VPN makes the launcher have an error saying "your id/password was incorrect" even if what you typed is in fact correct, if you still want to use it because it helps with latency you can disable Exitlag, log in, then once on the title screen reenable Exitlag and it'll work as normal. Hopefully someone at Square gets notified or is made aware of the issue
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