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  1. #11
    Player
    Romsia's Avatar
    Join Date
    Nov 2021
    Location
    Gridania
    Posts
    3
    Character
    Roms Anna
    World
    Lich
    Main Class
    White Mage Lv 80
    Same Issue here, playing on Lich EU. Happens in peak hours, getting major freezes (packet loss) for the last couple of weeks, sometimes even disconnects. Other games and internet overall seem to work normally.

    Here's traceroute I did on 12.11.21:
    |------------------------------------------------------------------------------------------|
    | WinMTR statistics |
    | Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
    |------------------------------------------------|------|------|------|------|------|------|
    | 192.168.0.1 - 0 | 100 | 100 | 0 | 0 | 2 | 0 |
    | 134.------ - 0 | 100 | 100 | 1 | 1 | 7 | 1 |
    | 195.------ - 0 | 100 | 100 | 2 | 3 | 7 | 5 |
    | 195.------ - 0 | 100 | 100 | 1 | 2 | 8 | 3 |
    | 185.------ - 0 | 100 | 100 | 1 | 1 | 4 | 1 |
    | 185.------ - 0 | 100 | 100 | 1 | 1 | 9 | 1 |
    | 85.------ - 0 | 100 | 100 | 14 | 14 | 50 | 16 |
    | 83.------ - 0 | 100 | 100 | 35 | 35 | 40 | 35 |
    | 83.------ - 0 | 100 | 100 | 35 | 35 | 39 | 35 |
    | No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
    | war-b3-link.ip.twelve99.net - 17 | 61 | 51 | 49 | 49 | 52 | 49 |
    | ffm-bb1-link.ip.twelve99.net - 32 | 45 | 31 | 64 | 64 | 68 | 64 |
    | ffm-b1-link.ip.twelve99.net - 23 | 53 | 41 | 0 | 69 | 92 | 73 |
    |kddi-ic319844-ffm-b1.ip.twelve99-cust.net - 30 | 48 | 34 | 64 | 64 | 76 | 64
    | 195.82.61.14 - 23 | 54 | 42 | 64 | 64 | 68 | 64 |
    | 195.82.50.230 - 57 | 30 | 13 | 1288 | 1348 | 1390 | 1288 |
    | 195.82.50.60 - 17 | 62 | 52 | 67 | 67 | 70 | 69 |
    |________________________________________________|______|______|______|

    And one I did couple minutes ago, 19.11.21:

    |------------------------------------------------------------------------------------------|
    | WinMTR statistics |
    | Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
    |------------------------------------------------|------|------|------|------|------|------|
    | 192.168.0.1 - 0 | 102 | 102 | 0 | 0 | 2 | 0 |
    | 134. ------ - 0 | 102 | 102 | 1 | 1 | 6 | 1 |
    | 195. ------ - 0 | 102 | 102 | 2 | 6 | 99 | 2 |
    | 195. ------ - 0 | 102 | 102 | 2 | 2 | 16 | 2 |
    | 185. ------ - 0 | 102 | 102 | 1 | 1 | 4 | 1 |
    | 185. ------ - 0 | 102 | 102 | 1 | 1 | 12 | 1 |
    | 85. ------ - 0 | 102 | 102 | 14 | 16 | 62 | 14 |
    | 83. ------ - 0 | 102 | 102 | 35 | 38 | 57 | 36 |
    | 83. ------ - 0 | 102 | 102 | 35 | 38 | 56 | 35 |
    | No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
    | war-b3-link.ip.twelve99.net - 19 | 61 | 50 | 49 | 49 | 54 | 49 |
    | ffm-bb1-link.ip.twelve99.net - 10 | 75 | 68 | 64 | 64 | 69 | 67 |
    | ffm-b1-link.ip.twelve99.net - 14 | 67 | 58 | 66 | 70 | 93 | 72 |
    |kddi-ic319844-ffm-b1.ip.twelve99-cust.net - 15 | 67 | 57 | 64 | 65 | 86 | 64
    | 195.82.61.14 - 22 | 55 | 43 | 0 | 64 | 67 | 64 |
    | 195.82.50.230 - 68 | 28 | 9 | 0 | 1359 | 1395 | 1256 |
    | 195.82.50.60 - 16 | 65 | 55 | 67 | 67 | 68 | 67 |
    |________________________________________________|______|______|______|

    Any info, solution or advice would be appreciated.
    (0)
    Last edited by Romsia; 11-22-2021 at 02:22 AM.

  2. #12
    Player
    Tibbroar's Avatar
    Join Date
    Nov 2021
    Posts
    3
    Character
    S'aris Perra
    World
    Gilgamesh
    Main Class
    Machinist Lv 90
    Same boat here. Gilgamesh.

    9 16 ms 16 ms 16 ms 62.115.186.22
    10 18 ms 16 ms 16 ms ae-25.r08.chcgil09.us.bb.gin.ntt.net [129.250.8.61]
    11 17 ms 16 ms 18 ms ae-4.r23.chcgil09.us.bb.gin.ntt.net [129.250.2.205]
    12 16 ms 17 ms 18 ms ae-0.r22.chcgil09.us.bb.gin.ntt.net [129.250.2.26]
    13 46 ms 37 ms 37 ms ae-7.r21.dllstx14.us.bb.gin.ntt.net [129.250.4.152]
    14 70 ms 72 ms 71 ms ae-2.r25.snjsca04.us.bb.gin.ntt.net [129.250.4.154]
    15 72 ms 70 ms 71 ms ae-5.r24.snjsca04.us.bb.gin.ntt.net [129.250.3.146]
    16 75 ms 77 ms 75 ms ae-4.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.57]
    17 74 ms 75 ms 74 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [192.80.16.2]
    18 75 ms 75 ms * 204.2.229.230
    19 74 ms 75 ms 74 ms 204.2.229.88

    Also showing ~40% packet loss over the last couple hops
    https://imgur.com/a/5VVVBjF
    (0)

  3. #13
    Player
    SillyCrow's Avatar
    Join Date
    Aug 2021
    Location
    Gridania
    Posts
    172
    Character
    M'yahrah Raha
    World
    Exodus
    Main Class
    Machinist Lv 100
    Lost packets at ae-2.r25.snjsca04.us.bb.gin.ntt.net around 1:33PM (-5 EST).
    (0)

  4. #14
    Player
    Krojack's Avatar
    Join Date
    Aug 2013
    Posts
    760
    Character
    Avellin Adorel
    World
    Excalibur
    Main Class
    Conjurer Lv 100
    Yes, it's NTT again. From what I see it's the Chicago NTT link.

    I started a topic on this 2 weeks ago.

    https://forum.square-enix.com/ffxiv/...nd-packet-loss
    (0)

  5. #15
    Player
    Burningannefrank's Avatar
    Join Date
    Dec 2021
    Posts
    1
    Character
    Taranis Moon
    World
    Famfrit
    Main Class
    Samurai Lv 81
    Same problem here. Only with FFXIV started last weekend. I played on Monday and was fine no issues and then tried on weekend and had issues and continue to have them. I'm also seeing packet loss from Server Side. This is obviously an issue on their side that they need to fix. Giving this copy/paste troubleshooting is just making people angry. Just fix your servers already..
    (0)

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