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  1. 11-13-2021 06:51 PM #1
    buyfood
    Player
    buyfood's Avatar
    Join Date
    Nov 2021
    Posts
    1
    Character
    Buy Food
    World
    Zalera
    Main Class
    Rogue Lv 60

    Sent Tales of Adventure to wrong character

    I purchased an item and was careful to make sure I was sending it to the right character. I then bought a second item and assumed it would go to the same character... Oops.

    I've searched multiple sources and some places say it can be fixed and some say it cannot. Some sources are saying I need to call technical support while others say I need to contact an in-game GM.

    Is this an issue that can be resolved, and if so, can anyone help me clarify what I need to do?
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  2. 11-14-2021 05:57 AM #2
    DrWho2010
    Player DrWho2010's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    3,707
    Character
    Maximum Powerful
    World
    Hyperion
    Main Class
    Summoner Lv 100
    you'll have to contact SE support for this. Forum GM's can't help you, they might be able to create a ticket for you, but that's about it.
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  3. 11-18-2021 04:36 AM #3
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Greetings and thank you for posting in the Final Fantasy XIV Technical Support Forums

    Unfortunately, the issue you are describing is not something we can assist with in the technical support forums. For further assistance you will need to contact the North American Support team. To assist with this, a ticket has been sent to the email associated with the SQUARE ENIX ID.

    This thread will be moved to " Separate Support Required"
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