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  1. #1
    Player
    Aisa_'s Avatar
    Join Date
    Nov 2021
    Posts
    6
    Character
    Aisa Valkahrei
    World
    Siren
    Main Class
    White Mage Lv 90

    Online Store loading issues in Safari

    Details:
    Multiple pages on the online store are no longer displaying correctly in Safari on MacOS. Looking at a category will not show anything at all, a blank page with (Show More), but most of the UI is missing as well.

    I had gotten something before about a month ago without an issue, so it's happened since the last time I've visited the site.

    Using the Web Inspector when trying to initially debug it, it looks like it's missing a javascript package:
    --- Begin ---
    Unhandled Promise Rejection: ChunkLoadError: Loading chunk 9 failed.
    (missing: https://store.finalfantasyxiv.com/st...06202102063921)
    --- End ---


    Date: Nov. 13, 2021, 12:36am EST
    Location: Most sections, https://store.finalfantasyxiv.com/ffxivstore/en-us/
    Operating System: MacOS 10.14.6
    Browser: Safari 14.1.2
    (0)

  2. #2
    Player
    Aisa_'s Avatar
    Join Date
    Nov 2021
    Posts
    6
    Character
    Aisa Valkahrei
    World
    Siren
    Main Class
    White Mage Lv 90
    So, as I read the issue with the Steam stuff on a post above, this one was related as well due to having to clear cookies. Once that was done, the Online Store worked like normal.
    (0)

  3. #3
    Player
    Jaid's Avatar
    Join Date
    Aug 2021
    Location
    Gridania
    Posts
    10
    Character
    Jaid Cloude
    World
    Mateus
    Main Class
    Reaper Lv 90
    I had this same issue and came here looking for an answer. Deleting the cookies fixed it for me as well.
    (0)

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